Hotel Shrewsbury dengan Spa

Having stayed at Albrighton Hall 18 months ago, and thoroughly enjoyed the experience, I booked again on the occasion of our anniversary. I posted a comment last time praising the hotel, the staff and the quality of the food (5 stars). Unfortunately our stay on this occasion was completely spoiled by our dining experience. I booked in advance, online, for 7pm. We arrived at the dining room on time and ordered our meal and drinks. The drinks arrived, and a short time later a server informed us that there may be a delay, as there was a large party in another part of the room, the implication being that they would be prioritised. This was at 7.10pm. We then waited at our table for over an hour before we were served with our main meal. By that time the large party, around 14 people, were being served coffee at the end of their meal. Other diners around us were also being served and seemed to be happy with things. My wife was getting increasingly annoyed, as was I, and I politely let two of the servers know how we felt, whilst acknowledging that it was not their fault. After such a good experience on a previous occasion, this was disappointing, frustrating and annoying, and we will not be returning to Albrighton Hall in future.