Hotel berhampiran Skopje Aqueduct, Shuto Orizari

3+ star. Room for improvement. I was going to do 3 but felt it harsh. Let me explain. As per other reviews the hotel is often unmanned. Just as well there was WiFi as we were able to correct 2 issues by phone.(check in and power cut) We had booked a twin and got given a double. Given the lack of staff it seemed not worthwhile trying to sort this as well, but this may have made others uncomfortable. We were given no instructions for breakfast, luckily the lady in the morning was able to help and give breakfast coupons (lady was the cleaner?) So all of the above issues could have been solved by reception staff present or better communication. It's saved by being in an amazing location! Very central. And the breakfast (served at a store across the road) was good. (Although not well explained, you choose items from a menu in a healthy food cafe. Omelette or smoothie) We met Goran at the end. Seemed a really nice friendly guy. I think we would have had better experience had he been present. So rated generous 4/5 . But better communication could make it more positive. (I would stay again, as still provided good value)

Truly dreadful. I never complain about hotels but this place is a real piece of work. We paid for a superior room with Jacuzzi spa and when we checked in the bathroom floor was flooded. We told the staff who arranged for someone to come and clean up and all was well. Until we came back from a days exploring and tried to use the jacuzzi. Sewage water came up through the floor drains and flooded the bathroom. I told the lady at the front desk who was very nice and sent the manager up to our room to investigate. When Macedonian Basil Fawlty arrived, he proceeded to tell me that this is normal and that its not an issue. When I advised him that I didn't think wading through inches of sewage to use the loo was normal he accused us of causing the flooding ourselves and became rude to the point that I had to ask him to leave the room. I felt sorry for the poor girl on the front desk who clearly has to deal with the mans rudeness to guests on a regular basis. In addition the rooms are tired and in desperate need of some tlc. There was hole in our bed, led lighting peeling away from the wall (all of which I would probably have overlooked tbh)

I've been meaning to write this review for quite some time and am now getting around to it. My first stay at the Mirror was on my first two nights in Skopje having flown from Toronto and wanting a bit of rest before picking up the rental car at the airport for an Eastern European road trip. **I chose this hotel because of its closeness to the airport, and emailed them directly I believe before leaving Canada. I was able to arrange an excellent rate. And the hotel stay was worth much more than I paid. **Room comfort and cleanliness, swimming pool, landscaping, general ambiance, restaurant and bar -- all superb in my assessment = 9+ out of 10. **When I say this place is a destination until itself, another poolside guest said exactly the same thing; A man from the U.K. working in theatre in Germany was for some reason I don't recall staying at the hotel for a couple of days during my second stay in August after the end of my road trip. He and I both agreed either of us would come back just for the total hotel experience. It was really that good. **Staff: Gracious, attentive, friendly, accommodating, enjoyed and valued their jobs, spoke and understood English quite well, made my stay wonderful! **I was interested to see that on each of the 5 or 6 days I stayed at the hotel there was always a guest or two poolside or in the restaurant who spoke great English and was from somewhere quite a distance from North Macedonia. **The Mirror was quite a new hotel when I was there in the summer of 2021 and undergoing an expansion. I thought the interior, exterior, and grounds were beautiful. **The one detractor; and I've read about it in several other reviews of this hotel: Interior and exterior noise. Example: If the hotel front desk is laid out / positioned as it was in the summer of 2021, as I stood at the front desk facing the staff behind it, to my right down a short hallway is the location where my room was at both my June and my August hotel stay. Six meters from my door was the housekeeping closet. The banging noise was loudest at 6 or 7 in the morning but sometimes late at night as well. In addition, my room's big window faced the pool and outdoor bar. The noise didn't subside, in my recollection, until after 11:00 pm. That's a problem for people who want to sleep before early flights. **The bottom line: Flying into or out of Skopje, this is the place you must stay. It was fabulous when I was there. And I see the person in charge is still the same: Theodore Konstadakos is still the G.M. it appears. So the quality would likely be maintained or even improved.

The hotel is very nice and the location is good. What is NOT good is the laundry at the hotel. We were at the hotel for a week, but every day we came home to a dirty hotel room. They do NOT fill up with toilet paper, so we had to go to the store to buy our own toilet paper (asked the reception for help repeatedly, but the next day there was no toilet paper again). Nor was it filled up with clean towels or other products. The floors were not washed the whole week that we stayed there, and one day we came home and found a used tampon lying in the middle of the floor in the hallway (complained again to reception, but there was still no improvement). We travel a lot, but have NEVER experienced such poor cleaning in a hotel... And this is supposed to be a five-star hotel! I would NOT recommend people to stay here! Too bad... because as I said, the hotel itself is very nice, but the service is AWFUL!

Really spacious and pretty apartment. Walking distance to city center along the river. Easy check in. Just the toilet wouldn’t flush well when I was staying.