Hotel dengan Khidmat Ambil/Hantar di Gelang Patah

Hotel is not maintained properly, checked into the room to find a broken light in the toilet, receptionist asked the security guard to fix the light instead of a maintenance guy which was weird, guard didn't know how to fix and wanted to use a tape to stick it back to the wall which was unacceptable due to safety reasons. Changed to another room to find the air conditioner malfunctioning - it was making loud vacuum noises, informed the receptionist again (evening/ night shift), and she was being rude this time saying that other guest who used this room did not make any complains why am I making such a fuss, so she told me she can only change another room for me one last time because housekeeping house to clean all of the 2 rooms that I've already been inside...I told her I don't mind paying for a bigger room or pay the same price for a smaller room as long everything is working ok. So I got the third room and guess what....the toilet door was broken and I got myself stuck inside the toilet....took me a while to get myself out because I left my phone in the room, and the shower door was missing in this room, not a big problem but it wets the floor after taking a shower and may cause other guest to slip and fall if not careful, the hotel should consider replacing the missing door to avoid accidents from happening? Also I noticed the toilet light had the same problem as the first room, the hotel used a hard cardboard to push it against the wall to prevent it from falling....what a joke if this is how they are maintaining the hotel.