Hotel dengan Khidmat Ambil/Hantar di Belgrade

My wife and I were excited to be among the earliest visitors to this stunningly renovated hotel. Hotel staff was extremely pleasant and welcoming. Unfortunately, our enthusiasm waned as we discovered that the hotel still has some way to go before we could confidently recommend it to others. Issues started cropping up shortly after check-in. Our key card for the room didn’t work, and took several trips back and forth before it was properly activated. In our room, the air conditioning was non-functional, with the temperature remaining at 26°C / 79°F. Despite bringing this to the attention of multiple staff members, the problem remained unresolved. After an uncomfortable first night of attempting to sleep in a warm room, the hotel offered to change our room. We undertook the task of relocating from the 5th floor to the 2nd floor, only to realize that the AC in the new room wasn't working either, with no solution from the staff. It left us wondering why the room wasn't checked for proper functioning before having us move. In the second room, we noticed peculiar marks on the sheets. Pulling them back, we encountered bugs crawling on the mattress, leaving us feeling repulsed. We checked out, providing the front desk with photos and details of the situation. They offered no support or refund, only an apology and said they’ll call an exterminator. Pros: * Very friendly staff, especially in the restaurant * Excellent inclusive breakfast * Upscale design elements Cons: * Presence of bugs/insects on the mattress (I won't speculate on the type) * Non functioning AC * Showers leak, leading to bathroom flooding * Automatic closet light turns off when opened and remains on when closed, causing light leakage into the room at night * Absence of top sheets on the bed

I really enjoyed staying in this hotel. I am a scientist, I travel internationally a lot, and I am in Belgrade for a conference. The staff were so friendly and competent, with wonderful smiles. Very comfortable bed with a bedroom window that opens (increasingly rare in hotels). Ideal location in the centre of Belgrade. Superb buffet breakfast. The restaurant is also open for lunch and dinner. Excellent free internet. I usually write critical reviews, so it is a pleasure for me to praise this hotel. I hope to return to Belgrade, and when I do I look forward to staying in this hotel again.

Отель очень понравился!Были с сыном 5 дней!Чистота,белоснежное белье,мягкие подушки и одеяла!Каждый день чистые полотенца!Уборка комнаты не каждый день,но это не принципиальный момент!Даже по просьбе выдают электрочайник!!!Горячий душ,кондиционер-все,что необходимо для комфортного проживания!Спасибо администратору,всегда с улыбкой и с приятными пожеланиями!К сожалению,номер не сфотографировала,но фойе необычайно красивое!

Best option. Luxury, all kinds of service, perfect furniture, TVset, bathroom, ect. Smooth bed and double pillows. Carpet. Chairs for resting. Big window from wall to wall with excelent view to Novi Beograd skyscrappers. Ideal breakfast, with too many options. They had also an old bus to take us to the airport.

Reflecting on our experience at Joy5 Hotel & ”SPA” in Belgrade: Hotel Staff: We extend our commendation to the hotel staff for their consistent warmth and professionalism. Their practice of rising to greet guests upon entry is a testament to their hospitality. However, it's worth mentioning the logistical challenge posed by the 150-meter distance between the drop-off point and the hotel entrance, particularly with luggage in tow. While a golf cart service is available, its operational reliability remains inconsistent, occasionally necessitating a walk during inclement weather. Housekeeping Service: Our experience with the housekeeping service leaves room for improvement. For guests staying beyond a couple of days, the expectation of refreshed towels and bed linens is reasonable. Regrettably, this anticipation often requires proactive reminders, accompanied by a degree of reluctance from the staff. A more accommodating approach in this regard would be greatly appreciated. Accommodation and Facilities: Turning our attention to the accommodation, our reservation for a ”queen” room revealed an unconventional configuration involving twin-sized platforms and an additional top pad. The usage of a simple sheet as a bed cover resulted in nightly adjustments, and imperfections in the sheets themselves were observed. An attached photographic record is available for reference. The confines of the shower area present limitations, with water overflow being a noticeable concern. On a positive note, a surplus of aging towels is readily provided to address such situations. Locale and Surroundings: The hotel's location along the Danube contributes to a serene and tranquil atmosphere. Additionally, the convenience of proximity to a modestly-sized mall enhances the overall guest experience. The availability of fresh air further adds to the appeal of the surroundings. Overall Impression: In conclusion, our stay was marked by enjoyment and contentment. However, considering the tariff structure, it is reasonable to anticipate a slightly elevated level of service and quality. It is pertinent to note that our attempt to secure an upgrade was met with assurances that were not subsequently fulfilled. This situation, although mildly disappointing, did not significantly detract from our overall experience. Our assessment of the stay remains generally positive.

I stayed one night at the Location Hotel so didn't spend very long there. The hotel was fine and the room was clean and comfortable. Despite the room facing on to a road and being on the ground floor, it wasn't noisy at all. Finding parking was very difficult but that's not surprising given the the town centre location. The hotel did have a reserved space outside which cost €12 per night. The location was excellent, being close to shops and a 10min walk to the main square.

This hotel in Belgrade really is the pinnacle of luxury. You don't find too many hotels that employ this classical style of interior design and do it this well. I especially loved the breakfast dining room (that looked more like a grand ballroom!), wellness area with massive pool and lobby that honestly looked like in belonged in a museum. The staff were super friendly too. Location wise, you are just a 10-15 minute walk from the city centre - super convenient.

The hotel stay was fantastic! The room was clean and comfortable, with all the amenities I needed. The staff was friendly and helpful, making me feel welcome from the moment I arrived. The location was also great, with easy access to nearby attractions and restaurants. Overall, I had a wonderful experience and would definitely recommend this hotel to others.

I’m really thankful with the staff at the reception. They were very helpful during my late check in, and also gave me good recommendations about where to eat and how to get to some places I was interested in visiting. My stay in Belgrade was very short but if I come back I’ll definitely stay in City Nest Modern & Cosy Suites.

Everything was perfect. Room was very clean. We stayed for 2 nights and didn’t want to leave the hotel. Food was exceptionally good and the prices were lower than I expected. If we were to travel to Belgrade, we would definitely stay at Hyatt. Thank you for everything 🙏