Hotel dengan Khidmat Ambil/Hantar di Cape Town

I enjoyed the service despite a few issues. I can still recommend it to friends and family.

酒店地理位置也非常好，邊上就是海濱購物商場，水族館這些。周圍環境也很安全。 但是房間裏有蚊子，睡前拍死兩衹，依舊還有蚊子會吵你睡覺! 刷牙杯在我要刷牙拿起來的時候破了，把手劃破了，當天太晚太累就自己貼個創可貼睡覺了。第二天退房，和酒店前台説了這兩件事情，他們很無所謂的態度。

這家酒店地理位置優越，我們訂了山景較大角落間客房，可以欣賞到桌山和獅子山的美景，交通不算太便利，但是房間乾淨整潔，設施齊全，早餐豐富多樣，非常滿意的一次入住體驗。 酒店環境優美，服務人員熱情周到，是一個放鬆休閑的好去處。 唯一遺憾的是房間稍稍有些陳舊，希望酒店能及時進行裝修更新。 儘管價格稍微偏高，但酒店的服務質量確實相當出色，物有所值。 酒店設施齊全，游泳池和健身房都很不錯，值得推薦給喜歡健身的朋友們。 酒店的自助早餐氛圍非常好，服務生態度熱情，菜品樣式豐富，囗味地道，每次用餐都讓人心情愉悦。 前台接待效率有些慢，入住時花了較長時間去確認訊息，希望能夠提高服務效率。 總體來説，這家酒店給我們的印象非常好，下次還會選擇入住。

2 main benefits: central location in CBD and the breakfast buffet Upon check in, for 2nd time we were assigned wrong room. The new room smelled cigarette The staff also gave different rates for extending 1 night. Overall it is a good hotel to conduct business but not so much for holidays.

Классный современный отель в отличном расположении. На ресепшн наливают Gin&Tonic, можно взять попкорн и вкусняшки 😋. Завтраки вкусные, номера концептуальные (оч не хватает зеркала в полный рост). В целом - рекомендую 👍🏼

Отель в очень удачном расположении, недалеко от ресторанов и активной жизни, но с другой стороны в спокойном месте. Наши номера с видом на океан- выше всех похвал

I recently had the pleasure of staying at the DoubleTree by Hilton Cape Town - Upper Eastside, and I must say it was a delightful experience from start to finish. The first thing that caught my attention was the stunning views that the hotel offers. Whether you're enjoying a meal in the restaurant or relaxing in your room, the scenery is simply breathtaking. The location of the hotel provides a unique perspective of Cape Town, and I found myself captivated by the cityscape. The staff at the DoubleTree by Hilton Cape Town - Upper Eastside are truly exceptional. From the moment I walked through the door, I was greeted with warmth and professionalism. The level of service throughout my stay was consistently excellent. The staff members were not only efficient but also went out of their way to ensure that every need was met. Their genuine friendliness added a personal touch to the overall experience. One of the standout features for me was the secure parking facilities. Knowing that my vehicle was safely parked on the premises provided an added sense of comfort during my stay. It's evident that the hotel takes security seriously, contributing to the overall feeling of safety and peace of mind. Now, let's talk about the breakfast – it was nothing short of amazing. The variety of options available was impressive, catering to a range of tastes and dietary preferences. The quality of the food was top-notch, and the presentation added a touch of sophistication. It's safe to say that the breakfast alone is reason enough to consider this hotel for your stay in Cape Town. As for the room, it was nothing short of stellar. The attention to detail in the design and furnishings created a comfortable and inviting atmosphere. The bed was exceptionally comfortable, ensuring a good night's sleep. The cleanliness and maintenance of the room were also noteworthy, reflecting the hotel's commitment to providing a high standard of accommodation. In conclusion, my experience at the DoubleTree by Hilton Cape Town - Upper Eastside exceeded my expectations. The combination of breathtaking views, excellent staff, secure parking, and an amazing breakfast made for a memorable stay. Whether you're visiting Cape Town for business or leisure, I highly recommend considering this hotel for a truly enjoyable and comfortable experience.

Satisfactory in general, room is tidy, have 4 lifts, just quite slow for the lifts, others are good

很好奇為啥中國遊客沒有在攜程上點評。住了四晚，給大家分享一下客觀的入住體驗。房間很小，雖然給升級了家庭房，兩個單獨小房間裏各有兩張小床，這樣就把房間空間基本上佔滿了。設施有點老舊，雖然龍頭和五金是漢斯格雅，馬桶也是名牌，但是還是有點老舊了，跟國內同價位的酒店不能比。槽點說完了，說說亮點:早餐很給力，品種豐富，服務到位，餐廳在酒店的另一頭，需要穿過開普敦大學商學院，能看到維多利亞碼頭。位置也特別方便:吃飯，購物，觀光都方便，感覺就是在商業區的邊上，適合走路逛街。

The Westin, Cape Town, is an old hotel, but it continues to maintain its presence, quality, and some high standard in Cape Town. We stayed here for 8 days, during a friend's 60th birthday celebration event in Cape Town. We occupied an executive room and were also given access to the executive club on the 19th floor. The room was very nice, with good linen, bed of high standard. That said, we had to lodge a complaint on the hurried nature of how our room was cleaned on our second day of stay. The bed was not made properly, the carpet floor wasn't clean, and the bathroom was half cleaned. It's not good for a 5-star hotel. After complaining, the housekeeper made amends, and the cleaning standard was raised to the highest standard for the duration of our stay. We also ordered food from room service and half of what we ordered were not brought - they gave us something else, but after waiting for 45 mins for the original order to be brought to us we reluctabtly accepted the wrong order, ate the food and then lodged our complaints later. The breakfast buffet was alright, but there weren't great selections of cold meats in the cold meat section. They really need to improve on this. Lastly, the overall service delivery by some of the staff really need serious improvement. Some of the staff in the restaurant are way too loud when talking to each other, and some of them even give out bad unwelcoming and nonchalant attitude/vibe to their customers. It is like they feel that they're doing us, their clients, a favour by serving us. Not good enough for a hotel of this standard, abd some of those staff need to be retrained. Overall, we enjoyed our stay at The Westin and we will definitely come back there when next we visit Cape Town.