Ulasan Somerset Harbourview Sri Racha

Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for sharing your experience with us. We are pleased to hear that our front desk team was welcoming and attentive from the moment you checked in. We also appreciate your kind comments on the cleanliness, comfort, and well-equipped room, as well as the convenient location near Robinson Sriracha and Central Sriracha. We look forward to welcoming you back on your next visit to Sriracha.Best Regards,Jiramet KaewthippatipanCluster Residence Manager

Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for sharing such a thoughtful review. We are delighted to hear that you felt truly welcomed and at ease from the moment you arrived. Your kind remarks about the room being spotless, thoughtfully equipped with all essential amenities, and designed with a beautiful minimalist style are greatly appreciated. We take pride in paying close attention to every detail, so that each stay feels comfortable, smooth, and “just like home.” It is especially rewarding to know that the care and carefullness you experienced matched the impression you had in mind. Thank you again for choosing our hotel and for your excellent feedback. We sincerely look forward to welcoming you back for another comfortable stay.Best Regards,Jiramet KaewthippatipanCluster Residence Manager

Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for sharing your experience with us. We are pleased to hear that you enjoyed the friendly service and the upgrade to a one-bedroom room, including the spacious layout and in-room conveniences such as a microwave, washing machine, and balcony. We also appreciate your note that amenities were available upon request. Regarding cleanliness, we sincerely apologize that it did not fully meet your expectations. Your overall positive feedback means a great deal to us, and we look forward to the opportunity to welcome you back to Somerset Harbourview Si Racha.Best Regards,Jiramet KaewthippatipanCluster Residence Manager

Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for sharing such a detailed and encouraging review of your stay. We are pleased to hear that you appreciated our convenient location and the ample parking options available both on-site and in the side lot. It is also wonderful to know that the room upgrade at check-in added to your experience. While the pool area may be compact, we are glad you enjoyed the breathtaking views, particularly in the evening. We are equally grateful for your recognition of the room’s cleanliness and the thoughtful in-room amenities, as well as the comfort of the air conditioning, the bed, and the excellent water pressure in the bathroom. We look forward to welcoming you back again.Best Regards,Jiramet KaewthippatipanCluster Residence Manager

Jawapan daripada Pihak Penginapan: Dear Valued Guest, Thank you for sharing your experience with us. We are pleased to hear you enjoyed a cozy stay with sufficient privacy, allowing you to relax in comfort throughout your visit. We are also glad that breakfast exceeded your expectations, and that you found it much better than what you experienced previously. Your kind recognition of our front desk staff, YUM, is especially appreciated; we will be sure to pass along your compliments to the team. Providing thoughtful service and ensuring a peaceful environment are always our priorities, and your feedback reaffirms our efforts. We look forward to welcoming you back again for another pleasant stay.Best Regards,Jiramet KaewthippatipanCluster Residence Manager

Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for sharing your excellent experience with us. We are delighted to learn that you enjoyed your extended stay and found the cleanliness spotless, the breakfast very good, and the rooms well set up with a great view. We also appreciate your recognition of our pool and the well-equipped gym. Your positive comments are a great encouragement to our team, and we look forward to welcoming you back for another comfortable stay.Best Regards,The Management Team

Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for choosing to stay with us and for sharing your experience. We are pleased to hear that you found our staff lovely and that the shuttle service made it convenient to reach key attractions. We also acknowledge your feedback regarding the breakfast options, and we sincerely apologize that it did not meet your expectations compared with other hotels at a similar price point. Your comments are valued, and we hope to have the opportunity to welcome you back and provide an improved stay.Best Regards,The Management Team

Jawapan daripada Pihak Penginapan: Dear Guest, Thank you for your positive comments about the spacious and very clean room. We sincerely regret that the room did not have a fresh scent and that the air conditioning felt too cold. Your feedback is important to us, and we will review our room comfort standards to provide a more pleasant stay next time.Best Regards,The Management Team

Jawapan daripada Pihak Penginapan: Dear Guest, thank you for choosing to stay with us and for sharing your kind feedback. We are truly delighted to know that the birthday surprise added a special touch to your visit, and that you enjoyed the beautiful view and convenient location. Your recommendation is greatly appreciated and serves as a wonderful encouragement to our team. We sincerely look forward to welcoming you back for another memorable stay.

Jawapan daripada Pihak Penginapan: Dear Guest, thank you for sharing your experience with us. We are pleased to hear that, although the location may not be in the city center, it still provided convenient access for a pleasant stroll, with shops and restaurants within walking distance, and that the traffic conditions were comfortable and manageable. We also appreciate your comment regarding the view, and we are glad you enjoyed the sea view while noticing the surrounding local community. Most importantly, we are delighted that you found our team’s service thoughtful and that your room was both comfortable and spacious. We are also grateful that you were able to enjoy an upgrade during your stay, which added to your overall experience. Thank you again for your kind words and for choosing to stay with us. We look forward to welcoming you back in the future.

Jawapan daripada Pihak Penginapan: Dear Guest, thank you for choosing to stay with us and for taking the time to share your feedback. We appreciate your recognition that the overall stay was decent, while we are sincerely sorry to learn that the room cleaning did not meet your expectations and that the housekeeping standard appeared inconsistent. We are also concerned to hear about the persistent moldy smell in the room, especially as this may cause discomfort for guests who are sensitive to odors. Please accept our sincere apologies for these shortcomings. Your comments have been taken very seriously, and we will continue to strengthen our standards and improve the overall guest experience. We value your feedback and hope to have the opportunity to welcome you again under better circumstances.

Jawapan daripada Pihak Penginapan: Dear Guest, thank you for choosing Somerset for your first visit to Si Racha and for sharing your detailed feedback. We sincerely apologize for the shortcomings you encountered in your room upon arrival, including the towel left behind by housekeeping and the non-functioning hairdryer. We understand how these issues could affect your confidence in our service standards, and we regret the inconvenience caused. At the same time, we truly appreciate your positive comments regarding the value of breakfast, the Thai tea, the wide selection of breads, the availability of Japanese TV channels, and the comfortable experience at our spacious pool. Your balanced feedback is highly valuable to us as we continue to improve. We hope to have the opportunity to welcome you again and provide you with a more seamless stay in the future.

Jawapan daripada Pihak Penginapan: Dear Khun Teyame,Thank you for taking the time to share your feedback and for choosing to stay with us. We are delighted to know that you enjoyed the comfort of your accommodation and found the in-room amenities, including the washing machine and dryer, convenient for your stay. We also appreciate your comments regarding the absence of plates and cutlery in the room and the breakfast experience. We are delighted to share that certain kitchen utensils are available upon request, and we apologise if this was not clearly communicated. Your feedback is valuable and will be shared with the relevant teams as we continue to enhance our guest experience. We sincerely appreciate your support and look forward to welcoming you back for an even better stay in the future.Warm regards,Somerset Harbourview Sri Racha Team.

Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for your wonderful review and for choosing to stay with us. We are delighted to learn that you were impressed with our spacious, clean, and well-maintained rooms, comfortable beds, and complete amenities. It is also great to know that our convenient location helped make your stay enjoyable, especially with easy access to the many excellent seafood restaurants in Sri Racha. Your kind words mean a great deal to our team, and we are thrilled that we could provide a comfortable experience for both relaxation and sightseeing. We truly appreciate your support and look forward to welcoming you back for another memorable stay.Warm regards,Somerset Harbourview Sri Racha Team.