Hotel berhampiran Turnul Dulgherilor, Sibiu

Great accommodation, beautiful room, very clean and especially very professional crew. I arrived on march 31st, my birthday and at the reception desk I've received a bottle of wine ”with compliments”... Very nice! The hotel is on the center of the city 5 minutes walk from the Brukenthal Museum and The City Hall. Very rich and tasty breakfast. We will be back for sure!

We stayed at this large hotel with a tour group and it was a good, say, 3.5 star hotel. It was well located, being just over 1 km from the main square and offered a comfortable room, a restaurant/breakfast area. The room contained all the necessities of a hairdryer, a safe, fridge and free wi-fi, although perhaps the shower could have been a little stronger. We had dinner in the hotel restaurant one night, which resulted in one minor grievance - and that was, the staff were hard to find. In fact, they were a little inattentive, congregating in the bar for a chat amongst themselves. Once it was made known we were expecting a meal, the service was fine. However, there were numerous dining options 1 km away in the city centre. Breakfast was okay, with a range of hot and cold dishes and thus, was satisfactory. Spending only one night there, we had no need to use whatever other facilities may have been available.

We had one of the smaller rooms. We felt that it lacked character and charm. The lighting in the bedroom and bathroom was really poor. The room was really dark and incredibly difficult if your a female who wishes to apply make-up. The room lacked adequate plugs. The included breakfast was ample and in a very pleasant dining room. The staff is very pleasant and helpful! The included free parking was a great bonus! For some reason we couldn't get hot water in the sink, but luckily the shower had hot water.

行程至今住的房間最簡單的了，但是服務還行，前台和餐廳服務都很好，衹是感覺不知道哪裡不對勁，在這哭了一場，鬧了不愉快，安靜，周圍是運動場和公園，錫比烏的水特別好，甘甜，無水鹼。

In fact, I had a reservation, but I refused to stay at the hotel due to the conditions and the rudeness of the staff (who were probably following the owner's instructions). The German-named hotel, a rip-off, was pretty much like the one I got with Johannis. You check in, go to your room, and find that it's very hot. You fiddle with the high-tech AC control system on a tablet embedded in the wall, only to discover that it's already set to the minimum temperature with the ventilation at maximum, yet it still displays 27 degrees in the room. You take off your shoes and sit by the ventilation grille, noticing a slight breeze (and I'm not exaggerating, just a slight breeze) that probably aims for 25-26 degrees. I've spent several years cumulatively in hotels, so I know their tricks. I open TripAdvisor and search for reviews, and of course, all the ones from the summer period complain about the lack of AC. I go down to the reception and ask the lady there if they have any rooms where the AC works and if they won't shuffle me from room to room as they did with other tourists who had written about this ”strategy,” probably devised by the rude owner. The lady assures me that she will solve my problem: two more rooms and luggage tours through the hotel, only to find out that it was exactly as I suspected: no room could provide a decent temperature. The lowest was 26 degrees with the AC running at maximum for 5 hours (in a colleague's room who had arrived earlier). I don't understand two things: How does a place like this get a 4-star rating? Probably the same way gas stations between buildings do. What kind of owner is so rude and stingy that they won't solve the problem and won't instruct their staff to try to fool the customer by shuffling them from room to room, even though they have reviews from 2022 pointing out the issue? PS: I mustn't forget two more aspects: brown wooden doors in a design with white and gray in the rooms; it's as if a blind person thought of the color combination. The parking lot might be enough for 10% of the rooms, and the reception lady encourages you to park at the nearby Mega Image supermarket where the parking spaces are marked as for the store's customers. When you ask if that's not a problem, you're told to put your car in a less noticeable spot in the back; otherwise, the store staff might notice and come to ”complain” about it. This is Romanian tourism (even with a German name) in the ”land of well-done things.”