Hotel berhampiran Marshalls, Sierra Vista

First, I have to mention the nightlight built into the bathroom mirror here. This feature is ingenious, and every hotel should install them. Despite staying at more than two hundred hotels all over the country and the world, I've seen this only twice elsewhere. And one of my pet peeves at hotels is no nightlight, because I'm either blinded by the bathroom light if I get up to use the facilities in the middle of the night, or I grope around in the dark in an unfamiliar room. Kudos to management for some intelligent, thoughtful planning in consideration of your guests. Check-in at dusk was fast and efficient, and we were assigned a room on the top floor, away from the elevators as requested, to facilitate a quiet stay. The view of the mountains from our room greatly enhanced our visit. Features I love about this hotel include: Wall-mounted toiletries dispensers - very eco friendly. Keurig coffee maker Extra spacious king room with a divan-style sofa in a cozy seating area Lots of counter space in the room and in the bathroom Tons of lighting, including lamps and wall sconces Fast wi-fi and plentiful electrical outlets for charging gadgets Necessary amenities - microwave, mini-refridge, iron/board, hair dryer, etc. Full size tub and phenomenal water pressure Ultra-comfy bed, as always in IHG brand hotels. Pillow choices, firm or soft Blackout blinds The outdoor pool/hot tub area is gorgeous, with an adjacent large patio where guests were congregating. I didn't notice if there was a gym on site. Complimentary breakfast is served from 6-9:30. Although we're organic eaters and mostly vegetarian, we checked to see if there was anything we consider edible. Fresh bananas and apples were offered. Hubby also found a veggie-eggwhite omelet (highly unusual), and I had a boiled egg. Otherwise, the menu was typical - breads, cereals, dairy, instant oatmeal, instant waffles, processed bakery items, pork, etc. But we don't expect better in this regard during our hotel stays. This overnight visit was near perfection. We did hear a smidge of hallway noise, but nothing woke us during the night. Oh, and one of the window panes in our room was defective with a permanent fog. Repair the window, maybe add a recycle bin, and add raw sugar to the in-room coffee service . . . there would be nothing left to improve. We'd definitely stay here again.

We stayed here twice for one night each, passing through on both legs of a longer trip. The funny part was that we stayed in exactly the same room both times. The hotel is clean, the staff were friendly, the breakfast was great, the WiFi was ok, and the parking was ample. We used points, with a great rate. The only real negative was that the toilet seat didn’t want to stay up )for use by a man). Otherwise we couldn’t have been more pleased with the accommodations!

TV satellite connection issues on our 3rd day there so we did not have working TV for our last two days. They offered to move us to another room but that meant we would have to repack all our belongings and that was not acceptable. Requested for them to provide us with another satellite receiver but they did not. There was no maintenance personnel on site. No compensation for the inconvenience. Food was fair. The facility was good and so was its location.

This property displayed a sign on February 22, 2023, indicating it is under new management- they have work to do. Our check-in wasn't until about 9pm; at that time all water was turned off for some repairs. The room phone also didn't work. The good news was the water was back on around 11pm. The bad news was that the tub, basin and toilet leaked water all night. Although there was Wi-Fi at the hotel, the signal at our room was too weak to use. The continental breakfast consisted of 2 cereals, 2 types of small muffins and weak coffee and thin juice. Front desk issued 10% discount for water and phone problems. The view from balcony is nice.