Welcozy Holiday Apartment

Ulasan Welcozy Holiday Apartment

Welcozy Holiday Apartment

Room 308, Floor 3, Building 3#3, STAR BAY, 2 Thnou ST, Sihanoukville, Sihanoukville Province, 18000, CambodiaLihat Butiran Hotel
Welcozy Holiday Apartment
Welcozy Holiday ApartmentWelcozy Holiday ApartmentWelcozy Holiday Apartment
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

4.5/5
Hebat
9 ulasan
Ulasan yang disahkan
Persekitaran4.6
Kemudahan4.5
Perkhidmatan4.7
Kebersihan4.1
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Semua ulasan(9)
Ulasan positif(8)
Ulasan dengan gambar/video(4)
Ulasan kurang baik(1)
Pengguna Tetamu
Bilik Saiz Katil Ratu Santai Deluxe
Menginap pada Jul 2024
Pasangan
2 ulasan
1.0/5
Disiarkan pada 8 Ogo 2024
There is no indoor pool in the building as advertised. There is no washing machine or cooking facilities as advertised. Noise from neighbours all night. Gym and outdoor pool is accessed by using your hosts gym card in the building across the road pool has no sunbeds and lots of people hocking up spit in the pool. There is not 3 restaurants in the hotel building as advertised. Host was opposite our room with his door open so everytime we left the room he was there everytime. Good if you need them but not if you want some privacy. The photos advertised show a finished block with outdoor and indoor pool but it's just a building site not finished.
Lihat Lagi
Terjemah
Jawapan daripada Pihak Penginapan: 這位客人讓我們全體員工都很無語,他住過兩晚後,曾經在平台上提出退款申請,我和crip客服諮詢,並同意平台採取的所有決定,我們都能接受,當然最好是退一晚房價。我們是全新開張的民宿,價格很低也很實惠,並不是周圍其他民宿價格那麼高,也在服務上下足了功夫,客人走後,我特意給他寫了郵件,對我們服務不周到表示歉意,但是,我們確實對他們夫婦很用心,特別囑咐他們出門注意安全,尤其過往車輛較多,速度較快,沒次在走廊中碰面,對方還對我親切的打招呼,沒想到他們走後會要求全額退款,雖然我們覺得有點難過,但還是同意可以全額退款,只是平台客服經理建議我先答應退一晚,如果對方還有問題,我再全額退他也好,遺憾的是,我給客人的郵件和訊息,他都沒有迴應,缺給我這麼第二評分,我感覺不是善意。希望平台能公正對待。
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Pengguna Tetamu
Bilik Saiz Katil Ratu Santai Deluxe
Menginap pada Jun 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 24 Jun 2024
WELCOZY apartament is nicely decorated, all brand new, kitchen and utensils for prepare simple meals. Nice shower. AC. Washing machine. Balcony with table and chairs. Comfy chair. We felt at home. The best is the host Mr. Lee and his team (his friend is also very nice, friendly and kind) the office is in the same building. They help us with everything. 100% recommend!! We’ll be happy to be back. 🫶🏽 谢谢 Xièxiè!
Terjemah
Jawapan daripada Pihak Penginapan: 謝謝你們的喜愛❤️❤️❤️❤️,也感謝🙏🏻你們的付出,房間保持的非常乾淨、整潔。
Oli
15 Queen Room With View
Menginap pada Sep 2024
Solo
10 ulasan
4.2/5
Sangat Baik
Disiarkan pada 15 Okt 2024
Was good location for us and a nice easy place to stay.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you live in my Hotel.
Tu1712
Bilik queen mewah
Menginap pada Apr 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Apr 2024
Is the best hotel in Sihanouk.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your liking! It really makes me so happy to hear that. Thank you again and welcome to visit us often. I promise that you will definitely have a more improved experience next time!.
Pengguna Tetamu
Deluxe Tatami Suite Room
Menginap pada Apr 2024
Keluarga
2 ulasan
4.2/5
Sangat Baik
Disiarkan pada 25 Apr 2024
The owner very friendly
Terjemah
Jawapan daripada Pihak Penginapan: អរគុណ​ច្រើន​ដែល​បាន​ស្នាក់​នៅ​ហាង B&B ដែល​ទើប​បើក​ថ្មី​ជាមួយ​មិត្តភ័ក្ដិ​របស់​អ្នក ជាពិសេស​ការ​ជួប​អ្នក​ដោយ​ចិត្ត​ល្អ និង​ជា​សំណាង​របស់​យើង​នៅ Welcozy អ្នក​រាល់​គ្នា​មាន​ចិត្ត​ស្មោះ​និង​មេត្តា​សរសេរ​នៅ​លើ​ទឹក​មុខ ហើយ​អ្នក​ក៏​បាន​ស្ដារ​បន្ទប់​មុន​ពេល​ចាកចេញ​ដែរ។ ការទទួលបានអ្នកគឺជារឿងដ៏រីករាយបំផុតសម្រាប់ខ្ញុំ ខ្ញុំសូមជូនពរឱ្យអ្នកមានសុភមង្គលជារៀងរាល់ថ្ងៃ ហើយសង្ឃឹមថានឹងបានជួបអ្នកម្តងទៀត។非常感谢你和你的朋友入住我们新开的民宿,尤其能遇到你们这些善良的好客人,是我们Welcozy的幸运,你们每个人脸上都写着真诚和慈悲,临走时还把房间恢复了原有的样子,能够接待到你们是我最开心的事,祝福你们开心度过每一天,希望能够再次见到你们。Thank you very much for staying in my newly opened B&B with your friends. Especially meeting you kind and good guests is our luck at Welcozy. Each of you has sincerity and compassion written on your face, and you even restored the room before leaving. As it is, being able to receive you is the happiest thing for me. I wish you happiness every day and hope to see you again.
Lihat Lagi
AhmadMeher
15 Queen Room With View
Menginap pada Mei 2024
Solo
8 ulasan
4.7/5
Menakjubkan
Disiarkan pada 16 Ogo 2024
So far it was good
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for staying in our hotel and welcome your next visit
Pengguna Tanpa Nama
Bilik Saiz Katil Ratu Santai Deluxe
Menginap pada Jul 2024
Lain-lain
24 ulasan
4.7/5
Menakjubkan
Disiarkan pada 26 Jul 2024
新開業不久的公寓,位置還算是好找的,因為邊上就是太子寰宇,吃飯娛樂什麼的都有。房間裏洗衣機冰箱都有配備,然後因為位置在三樓,去的時候注意防蚊配件有沒有。
Terjemah
Jawapan daripada Pihak Penginapan: 感謝您的入住,退房後房間依然保持整潔和,甚至連電蚊香的電源都想到關掉,很細心的客人,期待您的再次入住。
Pengguna Tetamu
Bilik queen mewah
Menginap pada Apr 2024
Solo
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Apr 2024
因為旅行計劃很臨時,所以隨便瀏覽了就定了下來,沒想到很驚喜,是一家新開的酒店公寓,裝修風格完全不輸於國內的高端精品公寓,在一個不錯的小區裏,樓下1分鐘就有大型商場,吃喝特別方便,在西港這樣一個嘈雜的地方能有這樣的居住品質確實不錯,真心推薦,老闆是中國人,話不太多但是很細心,還請我喝了古樹普洱茶,有家的感覺,感動
Terjemah
Jawapan daripada Pihak Penginapan: 特別感謝您能喜歡,這是對我們最大的褒獎,新店開張,有很多考慮不周全的,經驗也確實不足,但是,盡最大可能讓每一位客人滿意的且舒適,是我們一直都初衷,歡迎您再次經過時,能過來坐坐,把這裏當成西港的您自己的家,哪怕稍微停留片刻,都將是我們莫大的榮幸。
Pengguna Tetamu
3A Deluxe King Room
Menginap pada Jun 2024
Tempah untuk orang lain
3 ulasan
5.0/5
Luar Biasa
Disiarkan pada 26 Jun 2024
房間很好!設備齊全!老闆人也很好!一直怕我一個人照顧不到自己!一直都叫我有求必應那種!大家出行可以放心選擇!
Terjemah
Jawapan daripada Pihak Penginapan: 謝謝您對我們的肯定,我們將更高標準提升服務水平、衞生質量,為大家創造一個温馨、舒適的家園,歡迎您再次光臨、入住Welcozy酒店。