Room 308, Floor 3, Building 3#3, STAR BAY, 2 Thnou ST, Sihanoukville, Sihanoukville Province, 18000, CambodiaLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.5/5
Hebat
9 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.6
Kemudahan4.5
Perkhidmatan4.7
Kebersihan4.1
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Atur mengikut:
Semua ulasan(9)
Ulasan positif(8)
Ulasan dengan gambar/video(4)
Ulasan kurang baik(1)
Pengguna Tetamu
Bilik Saiz Katil Ratu Santai Deluxe
Menginap pada Jul 2024
Pasangan
2 ulasan
1.0/5
Disiarkan pada 8 Ogo 2024
There is no indoor pool in the building as advertised. There is no washing machine or cooking facilities as advertised. Noise from neighbours all night. Gym and outdoor pool is accessed by using your hosts gym card in the building across the road pool has no sunbeds and lots of people hocking up spit in the pool. There is not 3 restaurants in the hotel building as advertised. Host was opposite our room with his door open so everytime we left the room he was there everytime. Good if you need them but not if you want some privacy. The photos advertised show a finished block with outdoor and indoor pool but it's just a building site not finished.
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Terjemah
Jawapan daripada Pihak Penginapan: 這位客人讓我們全體員工都很無語,他住過兩晚後,曾經在平台上提出退款申請,我和crip客服諮詢,並同意平台採取的所有決定,我們都能接受,當然最好是退一晚房價。我們是全新開張的民宿,價格很低也很實惠,並不是周圍其他民宿價格那麼高,也在服務上下足了功夫,客人走後,我特意給他寫了郵件,對我們服務不周到表示歉意,但是,我們確實對他們夫婦很用心,特別囑咐他們出門注意安全,尤其過往車輛較多,速度較快,沒次在走廊中碰面,對方還對我親切的打招呼,沒想到他們走後會要求全額退款,雖然我們覺得有點難過,但還是同意可以全額退款,只是平台客服經理建議我先答應退一晚,如果對方還有問題,我再全額退他也好,遺憾的是,我給客人的郵件和訊息,他都沒有迴應,缺給我這麼第二評分,我感覺不是善意。希望平台能公正對待。
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Pengguna Tetamu
Bilik Saiz Katil Ratu Santai Deluxe
Menginap pada Jun 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 24 Jun 2024
WELCOZY apartament is nicely decorated, all brand new, kitchen and utensils for prepare simple meals. Nice shower. AC. Washing machine. Balcony with table and chairs. Comfy chair.
We felt at home. The best is the host Mr. Lee and his team (his friend is also very nice, friendly and kind) the office is in the same building. They help us with everything. 100% recommend!! We’ll be happy to be back. 🫶🏽 谢谢 Xièxiè!
Terjemah
Jawapan daripada Pihak Penginapan: 謝謝你們的喜愛❤️❤️❤️❤️,也感謝🙏🏻你們的付出,房間保持的非常乾淨、整潔。
Oli
15 Queen Room With View
Menginap pada Sep 2024
Solo
10 ulasan
4.2/5
Sangat Baik
Disiarkan pada 15 Okt 2024
Was good location for us and a nice easy place to stay.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you live in my Hotel.
Tu1712
Bilik queen mewah
Menginap pada Apr 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 15 Apr 2024
Is the best hotel in Sihanouk.
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for your liking! It really makes me so happy to hear that. Thank you again and welcome to visit us often. I promise that you will definitely have a more improved experience next time!.
Pengguna Tetamu
Deluxe Tatami Suite Room
Menginap pada Apr 2024
Keluarga
2 ulasan
4.2/5
Sangat Baik
Disiarkan pada 25 Apr 2024
The owner very friendly
Terjemah
Jawapan daripada Pihak Penginapan: អរគុណច្រើនដែលបានស្នាក់នៅហាង B&B ដែលទើបបើកថ្មីជាមួយមិត្តភ័ក្ដិរបស់អ្នក ជាពិសេសការជួបអ្នកដោយចិត្តល្អ និងជាសំណាងរបស់យើងនៅ Welcozy អ្នករាល់គ្នាមានចិត្តស្មោះនិងមេត្តាសរសេរនៅលើទឹកមុខ ហើយអ្នកក៏បានស្ដារបន្ទប់មុនពេលចាកចេញដែរ។ ការទទួលបានអ្នកគឺជារឿងដ៏រីករាយបំផុតសម្រាប់ខ្ញុំ ខ្ញុំសូមជូនពរឱ្យអ្នកមានសុភមង្គលជារៀងរាល់ថ្ងៃ ហើយសង្ឃឹមថានឹងបានជួបអ្នកម្តងទៀត។非常感谢你和你的朋友入住我们新开的民宿,尤其能遇到你们这些善良的好客人,是我们Welcozy的幸运,你们每个人脸上都写着真诚和慈悲,临走时还把房间恢复了原有的样子,能够接待到你们是我最开心的事,祝福你们开心度过每一天,希望能够再次见到你们。Thank you very much for staying in my newly opened B&B with your friends. Especially meeting you kind and good guests is our luck at Welcozy. Each of you has sincerity and compassion written on your face, and you even restored the room before leaving. As it is, being able to receive you is the happiest thing for me. I wish you happiness every day and hope to see you again.
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AhmadMeher
15 Queen Room With View
Menginap pada Mei 2024
Solo
8 ulasan
4.7/5
Menakjubkan
Disiarkan pada 16 Ogo 2024
So far it was good
Terjemah
Jawapan daripada Pihak Penginapan: Thank you for staying in our hotel and welcome your next visit
Jawapan daripada Pihak Penginapan: 特別感謝您能喜歡,這是對我們最大的褒獎,新店開張,有很多考慮不周全的,經驗也確實不足,但是,盡最大可能讓每一位客人滿意的且舒適,是我們一直都初衷,歡迎您再次經過時,能過來坐坐,把這裏當成西港的您自己的家,哪怕稍微停留片刻,都將是我們莫大的榮幸。