Pengguna Tetamu
27 Februari 2023
โ ๏ธ๐๐ AVOID AT ALL COSTS!! ๐๐โ ๏ธ THIS PLACE USED TO BE CALLED "DOLPHIN BAY" but they changed their name due to the number of ๐๐คฌ BAD reviews. Having seen its score of above 8 at another popular ๐จ hotel booking site, we were sure we had found a gem of a place. We arrived at Dolphin Bay resort which also had MANGROVE board pinned to the outside wall. Staff told us it's basically the same company under different name. โโ๏ธโWe didn't think much of it at that point, still happy we managed to secure a SEAVIEW VILLA. From the reception we were lead towards our "villa" Please find attached photos of our "villa with a seawiev" ๐ฝ๐ก We are still shocked, even after 3 days after seeing the place ๐๏ธ๐ฝ๐ Astonished, very quicky did we drop our heavy bags just to find something else in the bay asap. Having returned, while returning the key, the staff's response was mere mumbled "mmmmm... mmmmmm...". The man did not appeared surprised or caring. ๐ What we later found is that we were not the only ones that have left ๐โโ๏ธ๐โโ๏ธhastily after seeing the state of the place ๐๏ธ๐ฝ๐- it's pretty much a rubbish ๐ฎ skip, with parts of the walls, old AC units, porcelain toilets, etc scattered all around the "villa". Also, the standard reply to negative 1.0 review on B.com is typically that "they are lying, they did not even stay here" - surprised, eh?๐ฎ Also 10.0 reviews sound bit suspicious to us - fake accounts created to boost the overall score of the place. It's not a problem since they don't take any money transfer via the www. but just demand cash ๐ต๐ต๐ต on arrival. The whole thing has been reported to B.com website, investigation in progress as we have been assured. We are shocked ๐ฒ๐ฒ๐ฒ how the owner of the place can offer THIS ๐ณ๐๏ธ๐จโ๏ธto anyone who comes here dreaming of their perfect holidays or even honeymoon.... You should be ashamed!
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