Ulasan Citadines Rochor

Jawapan daripada Pihak Penginapan: At1withAdventure yang dihormati, Salam sejahtera! Terima kasih kerana memilih kediaman berpusat kami dan kerana meluangkan masa untuk menyemak pengalaman penginapan anda bersama kami. Kami gembira anda mendapat penginapan yang menyeronokkan dan selesa bersama kami. –Kami semua benar-benar berterima kasih atas pujian anda untuk perkhidmatan pasukan kami kerana ia memberi inspirasi kepada kami untuk sentiasa berusaha memberikan tahap perkhidmatan tertinggi yang mungkin. Yakinlah kami akan berkongsi pujian anda dengan ahli pasukan kami dan berterima kasih kepada mereka atas perkhidmatan berdedikasi mereka. Terima kasih kerana menyemarakkan semangat kami untuk berkhidmat! – Berkenaan dengan maklum balas anda mengenai stesen MRT, kami ingin berkongsi bahawa walaupun stesen MRT Little India mungkin berjarak 7 hingga 10 minit berjalan kaki dari kediaman servis kami, terdapat stesen MRT Rochor yang terletak kira-kira 5 minit dari tempat penginapan kami dan terdapat laluan pejalan kaki terlindung dari kediaman kami ke stesen MRT ini. –Terima kasih kerana memberi kami keistimewaan dan keseronokan yang besar untuk berkhidmat kepada anda. Kami amat mengalu-alukan kedatangan anda kembali. Kami sedia berkhidmat untuk anda, dan kami ucapkan selamat sejahtera. Terima kasih. -----Salam hormat, Pihak pengurusan Citadines Rochor Singapura

Jawapan daripada Pihak Penginapan: Raf20 yang dihormati, salam. Kami amat kesal untuk mengetahui bahawa anda tidak menikmati penginapan anda di kediaman servis kami dan kami benar-benar kesal atas kekecewaan dan ketidakselesaan yang disebabkan oleh pelbagai perkara yang telah anda kongsikan dengan baik. -- Kami ingin memberi jaminan kepada anda bahawa kami menghargai maklum balas anda yang berharga, dan kami akan berkongsi maklum balas kami dengan orang yang berkaitan supaya mereka boleh menyemak penambahbaikan dalam bidang yang telah anda serlahkan. – Kami memohon maaf atas kekurangan dalam perkhidmatan pasukan kami. Mohon izinkan kami untuk memberi jaminan kepada anda pihak pengurusan kami sangat prihatin kerana kami sentiasa berharap tetamu kami menikmati penginapan mereka sepenuhnya bersama kami dan bahawa pasukan kami sentiasa memberikan perkhidmatan yang mesra dan membantu. Berikutan maklum balas anda, kami memberi jaminan kepada anda bahawa pasukan pengurusan kami akan menyiasat dan menasihati ahli pasukan kami yang berkenaan. Kami amat menghargai maklum balas anda yang berharga kerana ia penting dalam mendidik kakitangan kami tentang perkhidmatan yang baik dan buruk, dan kami akan memastikan maklum balas anda akan diberikan kepada semua. -- Kami semua amat berharap anda akan memberi kami peluang untuk mengalu-alukan kedatangan anda kembali pada masa hadapan. Kami sedia berkhidmat untuk anda, dan kami ucapkan selamat sejahtera. ---- salam hormat, Pengurusan Citadines Rochor Singapura

Jawapan daripada Pihak Penginapan: Dear LaLa9090, -- Greetings from Citadines Rochor! Thank you for choosing our serviced residence for your recent holiday in Singapore and for letting us know you found your stay to be of good value, and you liked the ambiance of the apartment you stayed in. –- We are heartened to learn you found our central location with easy accessibility to many eateries and public transport options convenient and ideal for exploring our city-state. –- All of us are truly humbled and grateful for your lovely compliment for our team’s service as it inspires us to always provide the highest level of service in our industry and fuels our passion to serve. Thank you for making everyone feel valued too! -- We are truly grateful for your high recommendation for our serviced residence. This is indeed a huge compliment and reward for all of us as we firmly believe the best form of marketing our residence and services would be personal experiences and recommendations from guests who have stayed with us, and we truly thank you for your kindness and valued trust. -- All of us sincerely thank you for giving us the great pleasure to have been of service to you, and all of us earnestly look forward to welcoming you back. -- We are at your service, and we wish you well. -- Kind regards, -- The management of Citadines Rochor Singapore

Jawapan daripada Pihak Penginapan: Greetings from xxx Citadines Rochor Singapore. -- Thank you for sharing your feedback with us. We sincerely apologise for any inconvenience caused by the requirement to present a physical passport or identification card during the check-in process. -- Due to a recent update of the Ctrip and Trip.com websites, we note that the information about this requirement was accidentally omitted. -- Following your feedback, we are currently working with our partners to reinstate this important information on the Trip.com and Ctrip websites to ensure that all future guests are aware of this requirement. -- We appreciate your understanding and patience as we address this issue. -- Thank you for bringing it to our attention, and we hope to have the opportunity to welcome you back in the future for a seamless and enjoyable stay. -- Best regards, -- The management of Citadines Rochor Singapore

Jawapan daripada Pihak Penginapan: Dear Henri, --Greetings from Citadines Rochor Singapore and thank you for choosing our serviced residence for your recent holiday in our city-state. --- It is wonderful to know that you liked the ambiance and cleanliness of the room assigned to you and found our location convenient, being very close to Rochor MRT station and various attractions, and we are also pleased that you appreciated the proximity to Tekka Food Center, ensuring you had easy access to a variety of food options. --- Your satisfaction is important to us, and we are delighted that you enjoyed your stay with us. We strive to provide a comfortable and enjoyable experience for all our guests. ---Thank you once again for your positive rating. We hope to have the opportunity to welcome you back for another memorable stay in the future. --- We are at your service, and we wish you well. – Best wishes, -- The management of Citadines Rochor Singapore

Jawapan daripada Pihak Penginapan: Dear Aileen, --Greetings --Thank you for your valued support for Citadines Rochor Singapore. ---All of us are delighted you had another wonderful stay with us, and you liked the ambiance and cleanliness of the apartment you stayed in. –We are truly grateful for your heartwarming compliment for our team’s service, and we assure you our dedicated team members will be pleased to learn of your high praise. They work very diligently, and your generous mention will provide them with great encouragement to keep doing what they are doing. Thank you for making our team members feel valued too! ---It brings us much joy to learn you are returning to stay with us again and we sincerely thank you for your valued trust. We will do all we can to deserve your valued support. --Thank you for giving us the great pleasure and privilege to have been of service to you. –We earnestly look forward to welcoming you back soon. ---We are at your service, and we wish you well. --Kind regards, --The management of Citadines Rochor Singapore

Jawapan daripada Pihak Penginapan: Dear Valued Guest,--Greetings! Thank you for choosing our centrally located serviced residence and for taking time to review your experience staying with us. –We are delighted you enjoyed your stay and you found our strategic location with proximity to many eateries, tourist attractions and public transport options convenient and ideal for exploring our city-state.--We apologise for any inconvenience caused to you by the lift access to our residence and apartments. --Please allow us to share as our guests’ safety and security are of utmost priorities to us, we planned the lift accesses in this manner as an added security measure so our team can monitor the situation whereby only bona fide guests and their visitors can access the levels of apartments as these guests will have to pass the reception area before taking the lifts to their apartments. We seek your kind understanding in this matter and we truly hope this matter will not deter you from staying with us again. ---Thank you for giving us the great pleasure of servicing to you and all of us earnestly look forward to welcoming you back. We are at your service, and we wish you well. ---Kind regards, --The Team from Citadines Rochor Singapore

Jawapan daripada Pihak Penginapan: Dear Valued Guest, ---Greetings and thank you for taking the time to review your stay with us. ---We are delighted you had an enjoyable and comfortable stay with us, and you liked the ambiance and spaciousness of the room at the boutique hotel you stayed in and our facilities. –We sincerely apologise for any disappointment and inconvenience you may have experienced with the night staff. It is always our wish our team members extend friendly and helpful service to all our guests, and we assure we will be conducting a thorough investigation and we shall counsel our team member concerned and place him under close monitoring until marked improvements have been realized. We truly appreciate your valuable feedback on the service extended by our team as it is essential in educating our staff about good and bad service, and we shall ensure your feedback will be given to all. ---Thank you for choosing to stay with us, and we look forward to welcoming you back. ---Best regards, --The Team from Citadines Rochor Singapore

Jawapan daripada Pihak Penginapan: Dear Valued Guest, ---Thank you for sharing your perfect-rated review and for choosing to stay with us for the second time. ---We are delighted to hear that you enjoyed the welcome token for your F1 stay and found our serviced residence very clean and conveniently located near eating places. ----Your kind words are greatly appreciated and serve as wonderful encouragement for our team. ---We look forward to welcoming you back for another enjoyable stay if you have the chance to visit us again. ---Best regards, ---The management of Citadines Rochor Singapore

Jawapan daripada Pihak Penginapan: Dear KADAN, ---Thank you for sharing your perfect-rated review. ---We are thrilled to hear that you had a positive experience with our service, staff, and the cleanliness of our serviced residence. ----Your kind words are greatly appreciated and serve as wonderful encouragement for our team to continue delivering exceptional service. ---We look forward to welcoming you back for another enjoyable stay in the future. ---Best regards, ---The management of Citadines Rochor Singapore

Jawapan daripada Pihak Penginapan: Dear Acon Kung, ---Thank you for sharing your perfect-rated review! ---We are thrilled to hear that you found our serviced residence very good and conveniently located. ----It is wonderful to know that you appreciated the proximity to Rochor MRT station and the vibrant Little India neighborhood. ---We are delighted that you plan to stay with us again on your next visit, and we look forward to welcoming you back for another enjoyable stay. ---Best regards, ---The management of Citadines Rochor Singapore

Jawapan daripada Pihak Penginapan: Dear Jetracord, -- Greetings and thank you for your review on your stay experience with us. -- We deeply regret to learn you have been dissatisfied with the service provided by a member of our night team during your check-in and we are truly sorry for the disappointment caused to you. -- Please allow us to assure you our management is very concerned as it is always our sincere wish to ensure our team always provides friendly and helpful service. We truly appreciate your feedback and following your feedback, our Guest Service management team will investigate and counsel our team member concerned. -- In addition, we would like to assure you we shall be engaging our team member concerned in more training so they can provide the high level of service we want to provide at The Ascott Limited's serviced residences and hotels. – Despite the detraction, we are thrilled that our morning staff made a positive impact with their helpful and professional service during check-out.and we appreciate your recognition of their efforts. – We truly appreciate your valuable feedback on the service extended by our team as it is essential in educating our staff about good and bad service, and we shall ensure your feedback will be given to all. -- Thank you for giving us the great pleasure and privilege of hosting you at our serviced residence, and we do hope to welcome you back in the future. –- -- Kind regards, -- The management of Citadines Rochor Singapore

Jawapan daripada Pihak Penginapan: Dear Ahsoka Traveller, ---Thank you for sharing your perfect-rated review. ---We are delighted to hear that you enjoyed your stay at our serviced residence and appreciated the very cold air conditioning in your apartment. ----It is great to know that you noticed the Starbucks machine in the lobby, even though you did not try the packed "Grab and Go" breakfast. ---Your positive feedback is greatly appreciated, and we look forward to welcoming you back for another pleasant stay. ---Best regards, ---The management of Citadines Rochor Singapore

Jawapan daripada Pihak Penginapan: Dear Valued Guest, --Thank you for sharing your perfect-rated review! --We are thrilled to hear that you had a wonderful stay at Citadines Rochor. It is delightful to know that our friendly and attentive team members made your check-in smooth and that you found your apartment spacious, clean, and with a beautiful view. ----We are also pleased that you enjoyed our convenient location for exploring nearby attractions. ---Your high recommendation means a lot to us, and we look forward to welcoming you back for another comfortable and enjoyable stay. ---Best regards, ---The management of Citadines Rochor Singapore