Ibis Budget Singapore Clarke Quay

Ibis Budget Singapore Clarke Quay Reviews

Ibis Budget Singapore Clarke Quay

20 Hongkong St, SingaporeView Hotel Details
Ibis Budget Singapore Clarke Quay
Ibis Budget Singapore Clarke QuayIbis Budget Singapore Clarke QuayIbis Budget Singapore Clarke Quay
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1 night

Ibis Budget Singapore Clarke Quay Guest Reviews

4.1/5
Very Good
121 review
Verified reviews
Location4.5
Amenities3.7
Service4.1
Cleanliness4.2
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All Reviews(121)
Positive reviews(115)
Reviews with photos/video(32)
Awesome stay(32)
Convenient location(24)
Great service(23)
Easy to get around(20)
Small room size(14)
Close to metro(12)
Delicious breakfast(10)
Negative reviews(6)
Guest User
Standard Room
Stayed in 2024ๅนด6ๆœˆ
Solo travellers
1 review
4.7/5
Amazing
Posted on 2024ๅนด6ๆœˆ13ๆ—ฅ
I must say that for a quick, inexpensive stop over in Singapore, this room was excellent value for money. It was clean and tidy but it was small, smaller than many backpackers I very stayed in. The staff were amazingly friendly and the little Cafe is a must for breakfast. Close to everything and only a 30 min walk to the Gardens in the Bay. If I were to be going for a few nights again, I'd stop here, for a longer period I get a bigger room.
Response from Property: Dear Guest,Thank you for leaving us a near perfect review! It is a delight to hear we made an impression with the service of our team, our strategic location, delicious breakfast and clean rooms. Our hotel is very popular with travellers as we are located in close proximity to main attractions such as Marina Bay and Chinatown. We appreciate your understanding that as Singapore is really small as compared to most countries, hotel rooms here in our city have also been scaled accordingly. Nevertheless, our rooms have been carefully designed to balance comfort and affordability. We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive
eugenie lau
Superior Double Room
Stayed in 2024ๅนด5ๆœˆ
Family
1 review
5.0/5
Outstanding
Posted on 2024ๅนด5ๆœˆ19ๆ—ฅ
Staffs are friendly and helpful! Just 3mins walk to Clarke Quay station, such a perfect location. Besides, the room is neat and tidy. Its really a great deal, a pleasant experience :)
Response from Property: Dear Guest,Thank you for giving us a perfect rating and for recommending our hotel to other travellers. It is a delight to hear we made an impression with the service of our team, our excellent location and tidy rooms. We canโ€™t wait to welcome you back for another memorable experience at our hotel!Warm Regards,RolandGuest Experience Executive
Finian Lee
Superior Twin Room
Stayed in 2024ๅนด4ๆœˆ
Friends
10 review
5.0/5
Outstanding
Posted on 2024ๅนด5ๆœˆ10ๆ—ฅ
Clean room, friendly staff, nice location and value for money. First time staying at this hotel. MRT is just 5 minutes walk from the hotel!! 7 Eleven is just next to the hotel. Good place to stay for those on a tight budget
Response from Property: Dear Guest,Thank you for letting us know we have met your expectations as a budget-conscious urban explorer! It is a delight to hear we made an impression with the service of our team, our excellent location and clean rooms. Our hotel location is indeed very popular with travellers for our close proximity to many eateries, public transport and convenient amenities. We canโ€™t wait to welcome you back for another memorable experience at our hotel!Warm Regards,RolandGuest Experience Executive
SAYURI25
Superior Triple Room
Stayed in 2023ๅนด12ๆœˆ
Friends
8 review
4.0/5
Very Good
Posted on 2023ๅนด12ๆœˆ6ๆ—ฅ
Close to CQ,easy access and receptions are friendly.
Response from Property: Dear SAYURI,The Hotel Team is delighted to learn of your lovely stay experience with us, in particular from our hotel's accessible location and friendly hospitality team. Your positive rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
Orgil
Superior Twin Room
Stayed in 2023ๅนด7ๆœˆ
Family
10 review
4.0/5
Very Good
Posted on 2023ๅนด7ๆœˆ6ๆ—ฅ
Room was bit small. Bathroom had pee smell ๐Ÿ˜ฉ. Stayed only one night. Beside bathroom smell everything else was okay.
Response from Property: Dear Guest,Thank you for choosing to stay with us. Our housekeeping supervisor has received your feedback and will step up inspections to mitigate such experience. It is our pleasure to be of service to you and we look forward to serving you again.Warm Regards,RolandGuest Experience Executive
Guest User
Superior Double Room
Stayed in 2024ๅนด4ๆœˆ
Couples
2 review
4.0/5
Very Good
Posted on 2024ๅนด4ๆœˆ27ๆ—ฅ
Great location quite well presented. The bed was very very hard.
Response from Property: Dear Guest,Thank you for staying with us and appreciating our hotel's strategic location and the excellent value we offer our guests. Some of our guests prefer firmer beds and we have also added a mattress topper to provide better comfort. We hope to remain the hotel of your choice in your next visit to Singapore.Warm Regards,RolandGuest Experience Executive
Acharaphan
Superior Double Room
Stayed in 2023ๅนด10ๆœˆ
Business travellers
2 review
4.7/5
Amazing
Posted on 2023ๅนด10ๆœˆ25ๆ—ฅ
The good hotel and good location
Response from Property: Dear Guest,Thank you for giving us a near perfect rating. It means a lot to us to hear that you had a great stay in our hotel and that our accessible location had met your needs as a traveller. We hope to have the opportunity to welcome you back the next time you return to our beautiful city!Warm Regards,RolandGuest Experience Executive
Monaliza Elizaga
Superior Triple Room
Stayed in 2023ๅนด12ๆœˆ
Family
8 review
5.0/5
Outstanding
Posted on 2024ๅนด1ๆœˆ14ๆ—ฅ
Our stay at Ibis Budget hotel was fun and exciting. The place is good for families and kids friendly too. Food is excellent snd the staff are polite and helpful. The rooms are bugger than expected and the ambiance is cozy. Would definitely come back for another stay if we are coming to Singapore soon. The place is very near to convenient establishments as they are located in the heart of metro.
Response from Property: Dear Guest,The Hotel Team is delighted to receive your awesome review! We are heartened to hear that your stay was an impeccable one, in particular from the location of the hotel, our comfortable rooms and the services from our helpful staff. You are indeed correct to point out that our hotel is in the vicinity of many restaurants and amenities. We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,RolandGuest Experience Executive
Guest User
Standard Double Room
Stayed in 2023ๅนด11ๆœˆ
Solo travellers
12 review
3.2/5
Posted on 2023ๅนด12ๆœˆ4ๆ—ฅ
There was smell in the room and hard to breathe due to humidity, the view from terrace is nice. Overall unpleasant experience. The reception and breakfast place is dirty dusty and greasy
Response from Property: Dear Guest,Thank you for choosing to stay with us. We do recommend our guests to set the aircon temperature at optimal level of 22-24 degrees to reduce the humidity in the room. We have taken note of your feedback for they are essential for us to continuously improve our services. It is our hope to welcome you back in the near future. Warm Regards,RolandGuest Experience Executive
SAIK FUN
Superior Double Room
Stayed in 2024ๅนด2ๆœˆ
Solo travellers
36 review
4.0/5
Very Good
Posted on 2024ๅนด3ๆœˆ7ๆ—ฅ
This hotel location is super convenience, i will stay again next time
Response from Property: Dear FUN,Thank you for leaving a wonderful review for ibis budget Clarke Quay, and loving the great accessibility we provide for our guests with our convenient location! We would love to have the opportunity to welcome you back again!Warm Regards,RolandGuest Experience Executive
Alleen
Superior Double Room
Stayed in 2023ๅนด11ๆœˆ
Other
2 review
4.0/5
Very Good
Posted on 2023ๅนด12ๆœˆ27ๆ—ฅ
Room is clean. Bed n toilet is small. Could improve the toilet by providing more racks n hooks for toiletries. Change the toilet door to bi-fold type to free up e cramp space.
Response from Property: Dear Guest,Thank you for sharing your positive stay experience and compliments for our clean rooms. We value your recommendations as we continuously work towards improving our hotel offerings. It is our pleasure to be of service to you and we look forward to serving you again.Warm Regards,RolandGuest Experience Executive
SONGKYOO
Standard Room
Stayed in 2023ๅนด12ๆœˆ
Business travellers
1 review
3.0/5
Posted on 2023ๅนด12ๆœˆ23ๆ—ฅ
The room is too small and no windows and too damped. But breakfasts were good.
Response from Property: Dear Guest,Thank you for your feedback. Small rooms are a common feature of budget category accommodation in land-scarce Singapore. Many travellers have found our hotel to be value-for-money. In fact, they appreciate the savings, given that they are out of the hotel for most of the day, spending their time with fun-filled activities here in Singapore. Standard rooms do not have windows and this is indicated in the booking platform. If you require a window, please book a Superior or Deluxe room. We hope to have the chance to welcome you back in the near future.Warm Regards,RolandGuest Experience Executive
pyra
Standard Room
Stayed in 2023ๅนด3ๆœˆ
Friends
1 review
4.7/5
Amazing
Posted on 2023ๅนด4ๆœˆ14ๆ—ฅ
pros - close to 7/11, mrt, shopping mall - friendly staff - make up room everyday - reasonable price - free breakfast cons - the room is no windows and a bit too small for even just 2 people so i recommend for those who stays for a few days or a solo traveller - no bottles of water provided according to their policy
Response from Property: Dear pyra,We are delighted to hear that you had a great time staying with us, in particular with our convenient location and excellent service! Small rooms are a common feature of budget category accommodation in land-scarce Singapore. Many travellers have found our hotel to be value-for-money. In fact, they appreciate the savings, given that they are out of the hotel for most of the day, spending their time with fun-filled activities here in Singapore. As our hotel advocates sustainability of the environment and discourages single use products, hence we have stopped placing bottled water in the room. The water from the tap in Singapore is potable and there are kettles in the room for boiling water. We canโ€™t wait to welcome you back for another memorable experience at our hotel!Warm Regards,RolandGuest Experience Executive
Bob O.
Superior Triple Room
Stayed in 2023ๅนด3ๆœˆ
Family
9 review
5.0/5
Outstanding
Posted on 2023ๅนด3ๆœˆ26ๆ—ฅ
Good location, close to MRT stations, bus stops, and nearby attractions and bars/pubs. Has 7-11 shop beside the building too. Has restaurant, and free access to roof deck pool and gym as well as wifi. Clean sheets, rooms, toilets, and provides daily complementary coffee/tea. Has liquid bath soap and shampoo dispenser at the toilet/shower. Exclusion to the standard room: disposable slippers, toothpaste, toothbrush, comb. We stayed in their triple room which has a fridge, electric kettle, TV, airconditioner, hot/cold shower. Well-recommended hotel.
Response from Property: Dear Bobby,Thank you for leaving a five star review for ibis budget Clarke Quay, and loving the great accessibility we provide for our guests with our convenient location! We are delighted to hear that our excellent location and hotel facilities were the highlights of your stay with us. Thank you for joining us in our efforts towards emvironmental sustainability by reducing single use products. We look forward to welcoming you back for another lovely stay!Warm Regards,RolandGuest Experience Executive
Guest User
Superior Double Room
Stayed in 2023ๅนด11ๆœˆ
Friends
1 review
4.5/5
Great
Posted on 2023ๅนด11ๆœˆ16ๆ—ฅ
This hotel is very good and very clean. One thing is that it is a bit too small
Response from Property: Dear Guest,We are delighted to hear that you had a great time staying with our clean and cozy accommodation. As one of the most densely populated cities in the world, land is scarce here and hence, most budget accommodation properties do not offer large rooms. We look forward to welcoming you back to our hotel in the future!Warm Regards,RolandGuest Experience Executive