Penginapan Shangri-La di Singapura

I enjoyed my stay with Shangri-la Singapore. When I shared with them that I am celebrating my partner 's birthday during the stay, they offered not 1 but 2 complimentary birthday cake. The 2nd complimentary cake came as a surprise as they put it in my room while we were away. My partner and I were both pleasantly caught by it. Also, when we requested for additional toiletries and Nespresso capsules, they answer to my needs promptly. I will definitely stay with them again.

We had a great time, but the check-in wait was a drag. I stood in line for almost an hour, which was super tiring. They really need to fix their check-in process. I noticed staff spent at least 10 minutes per guest, and some even took 30! Maybe they could hand out queue numbers during busy times. Some folks with little ones had to stand there holding their babies. At least let people sit while they wait! There are a few complimentary activities to keep the kids busy. Staff at the water slides and kids' club are professional and take care of the kids' safety. Breakfast has lots of choices. A free shuttle bus is available. The room is dated but well-maintained, clean, and quiet. The bed is comfortable. However, the quilt was too thin. Overall, it is a good place to chill out and relax with family.

Hotel location is great. The laundry is another added advantage. All said, the hotel has only one staff during checkin.