Hotel terbaik di Kota Singkawang

Bgs tempat ny dan msh sejuk suasananya krn byk pohon dan bukit ,,cm mau angkt brg n tas ssh krn mau ke kmr naik tangga,,bresiko jatuh kalo bw ank kecil,,dan gak di bantuin me ptgs hotelny

Was looking for summer vibes kinda holiday in Singkawang, and this resort is the place! Have fun in the pool with some friends and getting ourself pampered here. Good hospitality makes the place and ambience also feels great 👌🏻, a suitable place for family and friends who are on their quality time!

With regret I must write this review. I occasionally to Singkawang for culinary trip, etc. And this time I decided to try this hotel after it was renovated & refurbished. The first impression was good, lobby's vibe & interior were good & cozy, but that's it. Can you imagine checking in to your room (12 p.m) and NO BATH TOWEL until 5-6 p.m. Housekeeping phone uncontactable. I went to the receptionist several times to ask, and they said ”Please wait its still being prepared”, then ”the Housekeepings're still cleaning other rooms”, and ”some of the towels're still being cleaned” (???) What else? NO BOTTLED WATER in room. NO TV CHANNEL AT ALL. I mean I could still hold it in if it's a guesthouse or hostel, etc (even a proper guesthouse don't do that) But this Hotel is stated as a 4-star in some website. Can you imagine this level of SOP? Bath towels & drinking waters are a basic must at every Housekeeping sessiom, especially at Room Preparation before guest checkin !! Simply put, this Hotel's service & SOP is definitely not even a 3-star. Better look for other better option near Singkawang Mall.

Hotel cukup baik

Penginapannya bersih, pelayanan staffnya ramah, lokasi sangat strategis karna di pusat kota, terutama banyak sekali kuliner yg berdekatan dengan penginapan ini. sangat memuaskan sampai akhirnya kemarin saya pilih untuk extend di penginapan ini..utk area parkir juga luas, sebagai saran mungkin utk kendaraan roda 2 tamu yg menginap boleh ditambahin kanopi sedikit. semoga pelayanannya bisa dipertahankan atau ditingkatkan lagi, terima kasih.

Nice eco. place to stay.

MUST visit Singkawang, West Kalimantan at a wrong time ( Corona outbreak ) and decided check in at Grand Mandarin hotel. Lowest rate ( 50% GRAND discount ) ... Woww. Breakfast, is a lousy n dropped to room: @ a cuppa coffe, tea, fried rice n fridge noodle. The fried noodle is pretty hot, while fried rice is stir fried fine chopped chili. C'mon, since I paid that thou' shall give me a choice ... NOT hot n hotter.

Lampunya kedap kedip beberapa kali harus dimatiin dulu terus dinyalain, baru bisa. Selimutnya ukuran kecil untuk bed king size. Pintu susah dikunci, sprei bolong2.