Hotel berhampiran JD Sports, Skarholmen

First impression - when we got into the apartment we booked we were shocked to see it was much, much smaller than presented in the pictures - see attached presentation pics vs reality. We immediately went to the reception to show them the obvious difference, when one of the front desk officers, named Joel was quite deffensive and strongly rejected my entitled claim to get the proper apartment as per my booking. He said the pics in the presentation were made with wide angles, therefore we need to accept this is the correct room, no mistake was dine. I insisted upon the obvious but I had no one to talk to in order to fix my problem. Later on I made the same complaint to Trip.com - they tried to reason with Joel, but got the same nagative attitude. Joel saga doesn't end here, unfortunatelly... The whole administration of the building might be a bit control freak. Why? Because Guests can not have full control of their room. You can not adjust the air conditioning yourself - you have to call the reception to adjust the room temperature for you. You can not open any window - you have to ask the reception for the window handle, which guess what? It's only one window handle for all of the rooms in the building and each room gets the handle for 1 hour max or at least so it should be if Joel doesn't have other opinion about it. One evening, upon request, Joel gave me the handle and told me to open the windows quickly and give it back to him fast as others needs it now too. I was shocked of course. ***??? Where is my hour? How am I supposed to close the windows then after? Oh...I have to get downstairs to the reception and get it back so that I vould close my windows. BUT wait!! Joel remembered to fully read the post it his colleague gave him before coming upstairs to my room and saw my room number was last on the list and therefore I can keep the handle for a longer period time. He was doing me a big favor. That was his attitude like. Very unprofessional, cold and really wrong attitude for someone working in hospitality. I am afraid I had to react this time and asked him what is his problem really, as it looks like it has a particular problem with me and therefore to any of my requests to get the proper service and comfort I payed for. Joel's Lady colleague was much nicer and helpful. He should follow her example if he wants to stay in hospitality. I left with a bitter taste and very dissapointed with the whole experience at Biz Apartment Bromma due to this important details of my accomodation there. The Biz Apartment concept is pretty nice though overall, is quite new, the location is indeed a bit far from the city, but within easy reach by metro, which has the station right in front of the building. You need to change at Alvik for the green line towards city center. It is also easy to reach from Arlanda Airport by train up to Solna station and than by metro. Downstairs there is a huge supermarket where you can get anything you need for breakfast, lunch or dinner. The apartment is equiped with everything essential to prepare some meals ( microwave, electric stove, dishwasher, toaster, etc.) The bed was very comfortable. A bit too cold in the room. If I were to get the more spatious apartment as per my booking pics, my own window handle and proper room temperature I would book this place again, no doubt.

Great place to stay centrally in Stockholm. We Walker everywhere and did not take public transportation at all. Fantastic views from the room. We chose a superior room with private bathroom and everything lived up to our expectations. You just have to remember that this is a budget hotel and hostel. Very cheap for a central location in Stockholm. We visited in January, but the room was nice and warm. Bathroom was not heated, but they had placed an electric heater that we turned on while using the bathroom and that was just fine for us. The staff was lovely and allowed us to check in several hours early. We had only asked if we could leave our bag, but they had the room available. Probably possible due to low occupancy in January. I loved the unique stay and would definitely recommended. Would like to visit again in the spring or summertime.

We stayed in the hostel for one night with our three teenage sons en route to Nörrkoping and were very impressed with how clean and organised it was. The staff were all friendly, welcoming and helpful. The food was delicious and the kitchen was well equipped if you wanted to cook. We were glad to be able to access a washing machine. The neighbouring park is lovely and there is easy access to the metro if you want to go into town. We especially appreciated pretty the garden of this hostel and its eco credentials. A nice place to stay!

We experienced a very long delay in SJ training and arrived the hotel late with cold and tired body in 21 Jan 9 pm. The reception guy was arrogant and felt like even more tired than us to provide information. He gave us nothing but a very bad impression in Stockholm / the hotel. Yet the hotel location was perfect, view was nice, room was comfortable, breakfast was excellent. Other staff are far more polite and helpful. The hotel was also very near to the famous Kajsas Fisk can just got there in 15 minutes on foot. Supposedly the fast food shop opposite to the hotel served great French hotdog and kebab. Recommended everyone visit there will give it a try.

Had the good fortune of spending the weekend in one of the hotel’s top floor suites (adjacent to the conference facility on the 11th floor). Full disclosure - I had pretty low expectations coming in due to an unfortunate previous stay at this hotel, but that changed completely the moment I stepped inside the suite. It was spacious, comfortable and luxurious with enormous floor-to-ceiling windows and a HUGE terrace facing the city and Globen. The HVAC system was the best I've experienced in a Swedish hotel (a far cry from the regular Nordic systems that keep you freezing in the winter and sweating in the summer), the water pressure amazing and the finishes stylish. That said, if I were to nitpick, it wasn’t perfect - outlets were almost non-existent, a couple of spotlights were out-of-order, there was no shower gel in the shower, the TV was too small for a room of this size and there was no privacy shade for the giant window between the master bath and the bedroom. The housekeeping staff had generally done a very thorough job, with the exception of a part of the terrace that contained a half-eaten orange from a previous guest. These minor issues did, however, not detract from the overall experience and this suite easily ranked amongst the best Swedish hotel suites I’ve stayed in. The hotel has an excellent location, friendly staff and reasonable pricing, easily earning them a full five stars for this stay. I can’t wait to come back to the same suite :)

Reception check my booking wrong sometimes,I did pay online,they always say I didn’t pay,it’s reservation.untill I show my payment,then they said oh,yes,I can see you paid 😬that’s not good for customers.room not open windows,smell very bad when 6 people in the room 😬 I can’t get enough oxygen during sleep,then I can’t get up easily 😬

I can imagine the price was reduced since it was corona times, therefore reasonable for being in Stockholm (in Solna actually). A bit ”off” for the tourist, but we stayed there while visiting family, so for us the location was good. No breakfast buffet of course, but a ”breakfast bag” that was plenty. Nice staff, with so few guests they had time for a little chat. I can imagine that the hotel focusses on businesspeople, it was a double room - but just. No problem, we only used it for the nights, but there were - for example - only room to hang one towel to dry.

Great service and friendly staff

Clean, compact & comfortable. Walkable distance from central train station. Down comforters, scenic view from our large window, large screen tv, clean bathroom with shower, free Wi-fi, self check-in (we didn’t have a reservation so we had to check-in with a staff person). We had a “Compact Double” Room for 1,689,00 SEK (about $156 USD) and it was worth it!

Room is clean.Hotel and service is good.Breakfasts are delicious :) good hotel recommend👍😄