Tigné Seafront, Tas-Sliema SLM 3012, Malta Tigné Seafront, Tas-Sliema SLM 3012, Sliema, SLM 3012, MaltaLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.4/5
Sangat Baik
98 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.4
Kemudahan4.4
Perkhidmatan4.3
Kebersihan4.4
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Atur mengikut:
Semua ulasan(98)
Ulasan positif(12)
Ulasan dengan gambar/video(8)
Ulasan kurang baik(1)
sc tsang
Bilik Superior Hadapan Laut
Menginap pada Okt 2024
Pasangan
1 ulasan
2.7/5
Disiarkan pada 14 Nov 2024
Must seen before you book the superior sea front room.
(a) I stayed for 3 nights and Room 233 assigned. This room and also the neighbour rooms have grave privacy problem. These rooms are at the same level of a busy foot bridge. The nearest distance between the room and the foot bridge was just the width of two vehicle lane, that means everyone in the footbridge can see what happens at your room clearly, especially at night!
(b) about 1/4 of the sea view was obstructed by the footbridge and most important was that the view of the famous Saint-John's Cathedral was severely obstructed ( unlike the photo appears at the hotel's web site which was deciving). You will hear busy traffic noise at your terrace also.
(c) I asked the staff at the front desk for a higher room due to severe privacy problem but she said the rooms in the same class were all full and could not help. As I would stay for 3 nights and seen if I could change my room on the second day or third day but she could not help also. I then approached the supervisor the second day at 9 am and the result was the same but the supervisor was more swift promising to find an alternative room for me and let me know by email soonest possible probably before noon as I had to go out. However
no feedback was received then and I had to come back to the hotel at 2 pm. Upon enquiry, the supervisor suggested a so called "premium room". Very big with a large terrace with city view but no front sea view. Due to grave privacy problem at Rm 233, I had to accept his offer but unreasonably I had to wait for nearly 2 hours from 2 pm to 4 pm for the staff to clean up the room (the check out time for this hotel was 1200 noon and I thought the hotel management should clean up this room first as there was a disappointed guest who was suffering from the hotel's lack of responsibility to provide privacy to their guest during their stay.
(d) everyday there are guest moving in and out but the hotel management just could not help to move me to a higher level room on the second or third day. Are they fulfilling their duties?
Terjemah
Jawapan daripada Pihak Penginapan: Dear Siu Cheung Tsang,Thank you for sharing your feedback regarding your recent stay at our hotel. We value your comments and deeply regret any disappointment you experienced, even after our efforts to address your concerns.Firstly, we want to clarify that the initial room assigned to you, was a Deluxe Sea Front View Room, complimentary upgraded from your original Superior Sea Front View Room, which is a deluxe room, slightly bigger with additional room amenities then the superior one. While we strive to ensure that guests enjoy the best possible experience, we acknowledge that views from the superior and deluxe sea front view rooms can vary based on the floor. Room floors are subject to availability and cannot be guaranteed in advance. However, the category of your reservation was honoured.On your arrival date, there were no other available Deluxe Sea Front View and Superior Sea Front View rooms, to offer an immediate alternative. This is why our team informed you we would follow up if availability arose.The following day, despite high occupancy, we managed to arrange an upgrade to a Premium room with a hot tub, located on a higher floor. This room is in a higher room category than the one you originally booked and the one that was assigned. You are welcome to verify the rates of this category on our official website. The upgrade was provided as a complimentary courtesy to address your concerns.We understand you had to wait while the new room was being prepared. As the room was occupied prior to your move, standard cleaning procedures had to be completed to ensure the room was ready for your stay, following all the cleaning hotel standards. During this time, your initial room remained available for your use.While we appreciate your patience, we assure you that every effort was made to accommodate your request within the limitations of room availability.Thank you for bringing these matters to our attention. We look forward to welcoming you with a more enjoyable experience in the future.Kind regards,Guest Experience TeamBarcelo Fortina Malta
Mart
Bilik Superior dengan Pemandangan Laut Dari Sisi
Menginap pada Okt 2024
Melancong bersama rakan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 4 Dis 2024
Great hotel, fantastic experience! Would definitely recommend it to anyone staying in the area.
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mart,Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience at our hotel and that you would recommend us to others.Your kind words mean a lot to our team, and we are delighted to know that we could make your stay so enjoyable. We look forward to welcoming you back in the future for another great stay!Kind regards,Guest Experience TeamBarcelo Fortina Malta
GUKSAN
Bilik Superior dengan Pemandangan Laut Dari Sisi
Menginap pada Mac 2024
Solo
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 30 Apr 2024
Fabulous experience and scenery (except a delayed check-in time)
Terjemah
6/7
Jawapan daripada Pihak Penginapan: Dear Guest,We appreciate that you took the time to share your experience with us.We are thrilled, however, that the rest of your experience at Barceló Fortina Malta was fabulous and that you enjoyed the stunning scenery. Our team takes great pride in providing exceptional service and creating a memorable atmosphere for our guests.We regret to hear there was a delay during your check-in process. We strive to offer a smooth and welcoming start to your stay and apologize for any inconvenience this may have caused. We are hoping to welcome you back in the future. All the best.Barcelo Fortina Malta, Guest Experience Team
Mahmoud Elkott
Menginap pada Sep 2023
Bisnes
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 27 Nov 2023
Great hotel
Terjemah
Jawapan daripada Pihak Penginapan: Dear Mahmoud, Thank you very much for your kind feedback.We are, nevertheless, pleased that you had an enjoyable stay with us.We look forward to welcoming you back for another memorable experience.Best wishes,Barcelo Fortina Malta, Guest Experience Team
Pengguna Tanpa Nama
Bilik Superior Hadapan Laut
Menginap pada Okt 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 29 Nov 2024
Eine bessere Lage gibt es in Sliema wohl kaum. Nach 100 m gelangt man zur Shopping Mall und nach 5 min ist man an der Fähre.
Wir hatten ein Zimmer mit Meerblick im 9. Stock - die beste Aussicht, die man sich wünschen kann.
Das Frühstück war sehr gut und überall war es sehr sauber und gepflegt.
Besonders hervorzuheben sind die stets freundlichen und zuvorkomenden Angestellten.
Terjemah
Jawapan daripada Pihak Penginapan: Lieber geschätzter Gast,vielen Dank für Ihre schöne Bewertung! Es freut uns zu hören, dass Sie Ihren Aufenthalt genossen haben und unsere erstklassige Lage in Sliema zu schätzen wussten, nur wenige Schritte vom Einkaufszentrum und der Fähre entfernt.Es ist schön zu hören, dass Ihnen der Meerblick von Ihrem Zimmer im 9. Stock gefallen hat - es ist wirklich ein atemberaubender Anblick. Wir freuen uns auch, dass Ihnen unser Frühstücksangebot gefallen hat und Sie das Hotel als sauber und gepflegt empfunden haben.Ihre netten Worte über unser freundliches und zuvorkommendes Personal bedeuten uns sehr viel. Wir werden Ihr Lob auf jeden Fall an das Team weitergeben, denn es ist immer ermutigend zu wissen, dass ihre Bemühungen gewürdigt werden.Wir hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen, um einen weiteren unvergesslichen Aufenthalt zu erleben!Mit freundlichen Grüßen,Guest Experience TeamBarcelo Fortina Malta
Siennanywhere
Bilik Superior Hadapan Laut
Menginap pada Jul 2024
Pasangan
4 ulasan
4.7/5
Menakjubkan
Disiarkan pada 26 Sep 2024
몰타 거주중에 간 호캉스. 방이 좁지 않아 답답한 느낌이 전혀 없었고 발레타가 보이는 뷰도 완벽했다 ! 특히 야외 수영장이 너무 예뻤고 조식도 먹을 거리가 많아서 좋았다
Terjemah
Jawapan daripada Pihak Penginapan: 게스트 여러분,멋진 경험을 공유해 주셔서 감사합니다! 몰타에서 멋진 휴가를 보내셨고 객실의 넓은 공간과 발레타의 완벽한 전망을 즐기셨다는 소식을 들으니 정말 기쁩니다.야외 수영장이 아름답고 다양한 옵션으로 구성된 조식 선택이 기대에 부응했다니 정말 기쁘네요. 고객님의 피드백에 진심으로 감사드리며, 앞으로도 고객님께 특별한 경험을 제공할 수 있도록 최선을 다하겠습니다.앞으로도 기억에 남는 또 다른 숙박으로 다시 찾아뵙기를 바랍니다!따뜻한 안부 전해주세요,Guest Experience TeamBarcelo Fortina Malta
Jawapan daripada Pihak Penginapan: 親愛的客人感謝您分享您的反饋意見,並感謝您對所有類別的完美評價。我們很高興聽到您在我們這裏度過了一段美好的經歷。我們理解住宿費用是一個重要的考慮因素,我們也很感謝您關於預訂活動的建議。我們一直在尋找各種方法來提高我們為客人提供的價值,您的意見對我們計劃未來的改進非常有價值。我們希望您能很快再次光臨,再次享受我們的客房,或許還能探索我們提供的更多服務。致以最誠摯的問候、Guest Experience TeamBarcelo Fortina Malta
Valeriia
Bilik Superior dengan Pemandangan Laut Dari Sisi
Menginap pada Sep 2024
Solo
2 ulasan
4.2/5
Sangat Baik
Disiarkan pada 26 Nov 2024
Все понравилось, удобное расположение и хороший сервис ) отдохнул отлично
Terjemah
Jawapan daripada Pihak Penginapan: Уважаемая Валерия,Спасибо за ваш добрый отзыв! Мы рады слышать, что вам понравилось все в вашем пребывании, вы нашли наше расположение удобным и оценили обслуживание.Замечательно знать, что вы провели у нас отличный отпуск. Мы надеемся, что в будущем вы вернетесь к нам за новыми фантастическими впечатлениями!С уважением,Guest Experience TeamBarcelo Fortina Malta
Pengguna Tanpa Nama
Bilik Superior
Menginap pada Okt 2024
Lain-lain
5 ulasan
5.0/5
Luar Biasa
Disiarkan pada 10 Dis 2024
房間寬敞舒適;酒店位置不錯,走到碼頭公交車站都是10分鐘以內
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的貴賓,感謝您抽出寶貴時間與我們分享您的反饋意見!我們很高興聽到您認為我們的客房寬敞舒適,而且我們的位置也很方便,滿足了您的需求。步行 10 分鐘即可到達碼頭巴士站,這對我們的客人來説確實是一大優勢,我們很高興這讓您的住宿更加愉快。我們希望有機會歡迎您再次光臨,享受舒適便捷的住宿體驗!謹致問候、Guest Experience TeamBarcelo Fortina Malta
Pengguna Tetamu
Deluxe Front Ocean View
Menginap pada Sep 2024
Keluarga
18 ulasan
4.0/5
Sangat Baik
Disiarkan pada 23 Nov 2024
酒店陽台風景不錯,早餐很一般
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的貴賓,感謝您抽出寶貴時間與我們分享您對最近入住馬耳他巴塞隆納酒店的反饋意見。我們很高興聽到您有了一次極佳的入住體驗,而且房間內的景色也符合您的期望。同時也感謝您對早餐的反饋。我們非常感謝您的意見。我們希望不久後再次歡迎您光臨馬耳他巴塞洛富蒂娜酒店,再次享受難忘的體驗。謹致問候、Guest Experience TeamBarcelo Fortina Malta
Pengguna Tanpa Nama
Bilik Superior dengan Pemandangan Laut Dari Sisi
Menginap pada Dis 2023
Pasangan
3 ulasan
4.5/5
Hebat
Disiarkan pada 1 Feb 2024
設施:不錯
衞生:乾淨
環境:優美
服務:熱情
Terjemah
Jawapan daripada Pihak Penginapan: 感謝您的精彩點評!我們很高興聽到您喜歡我們的設施,認為我們的衞生標準乾淨整潔,欣賞我們優美的環境,並體驗到我們熱情的服務。我們希望不久後能再次歡迎您的光臨,為您帶來難忘的住宿體驗!親切的問候Guest Experience TeamBarcelo Fortina Malta