Holiday Inn Express & Suites Smithfield - Selma I-95

Overall the stay was good. Its a shame that people don't treated that way. Some area's are in need of repairs.

This was a great place to stay, the now small issue is we were in an overbooked room and ended up with a pull out with a single bed. Besides that I would recommend that your stay here, this place was clean, safe and fun for our family

Very very clean, renovated rooms, big rooms with new lights and furniture. Comfortable bed. Coffee maker, microwave and small fridge. Thin walls though I could hear the people in the room next to us. Breakfast was impeccable, very well put together food variety. Very clean and sanitary. They even had their breads saran wrapped so everyone is not touching all the bread sitting out and no bugs are flying on it.

There is nothing particularly wrong with this hotel but just a heads up its under renovations so the property is a little dated and a little under construction I guess. But for the purpose it serves it does well. Rooms are comfortable, reasonably clean and there's a few restaurants within walking distance. Breakfast was included, and food was good as well. And it's well placed about halfway between Florida and the Northeast so if looking for a rest stop I would recommend staying here.

Stay was good. They're renovating, it is going to be great when finished. Breakfast was good, attendant did an amazing job. Dee (front desk) was the highlight of the stay, very nice and welcoming.

The breakfast didn't start until 7. As a traveler we like to be back on the road by 7. The coffee was ready but no lights on to see it. Also boxes everywhere unable to use ice machine on our floor because boxes were blocking it. Receptionist was great, efficient and friendly.

The shower was hot and refreshing but the body wash ran out when I took a shower I. The morning. The bed and pillows were comfy. The toilet moved because it was uneven and the remote had something stuck to it that was sticky. The coffee and bacon was good but the Danish and gravy biscuit wasn't very good

Stayed here a few times and always a comfortable time. They have a free breakfast and it’s not bad.

I was in town for some business and usually stay at a Holiday Inn because I typically receive consistent service from this brand. However, I knew this stay would be different as soon as I checked in. My business associates and I were checked in by the front desk clerk named Jessica, who had a very nasty attitude. She was rude and condescending, but I overlooked it because I thought she was maybe having a bad day or ready for her shift to end. The elevators may need to be serviced soon because they were making weird noises and running slowly our whole stay. Once we got to our room, we noticed it was a bit dirty, which isn't too much of an issue, since I ALWAYS travel with cleaning products. The bed had hair on it and some unrecognizable black powder substance. The telephone was also sticky. The breakfast was typical, which was the best part of our stay. The only other thing is that we learned a day before we were supposed to check out that we had to leave early for an emergency meeting at 4:30 a.m. I went to the front desk to ask about a Grab & Go breakfast and low and behold Jessica was there. She, unfortunately, still had a funky attitude. She asked me why I was asking her when she didn't know what I wanted her to do and that I should just ask the kitchen staff instead. Well, I did ask the kitchen staff and they told me she was the one I was supposed to ask. I was upset about getting the run-around but later that day I talked to Elisha and she was nice and fixed it for us.