Hotel berhampiran दुर्गा मंदिर, Sonitpur

The room cleanliness is just ok, there is tremendous scope for improvement the attached bathroom is clean but smells very bad, it has major problems in the exhaust/vent system in fact the entrance stairs smell bad due to the main exhaust ventilators placed over there. that’s surely a wrong design. the complimentary breakfast was good, simple Roti-Sabji with Omelette and hot tea were served. overall, it’s an average rated hotel.

A budget hotel right at the center of the market .rooms are very small , towels were dirty. Electric kettles were rusty , untidy. there a cinema hall at the floor above and at night you can clearly hear the night show movie dialogues. The hotel doesn't have a restaurant. they have tie up with the restaurant attached to the cinema hall. dining is a big issue there. Better to avoid the hotel if you are travelling with family and kids.

I booked this hotel through Agoda and was on my way to Tezpur. Thank GOD for no specific reason i just called up the hotel to confirm.my reservation however to my utter shock and horror i was told that the hotel has been sold out. I couldn't believe as to how casually the guy with the least customer handling skills says that they have been sold out since last 2 days. I told him repeatedly that the room was displayed available in Agoda and my booking has been confirmed and payment deducted from my account, but alas he seemed to care less and almost was in a hurry to hung up the call. Not even once did he apologize and instead asked.me how can I say that they have a room. I reminded him that they haven't closed the booking in Agoda and hence it was shown available and booking confirmed. I urge the owners to replace that executive with someone who has the basic manners to speak to hotel guest. I had to call up Agoda and they confirmed that the hotel didn't close the reservation and that is why the the room was shown available and booking confirmed after payment. Infact the pathetic guy was trying to blame Agoda as to how they can give booking. He perhaps is ignorant and dumb to understand that any 3rd party agency will display rooms available till they close the booking when it's full This is one my worst experience and i urge everyone to confirm with this hotel after making a reservation. If I wouldn't have called i would have been left high and dry in the streets of tezpur without a room to stay.

The hotel location is friendly to nature and the villagers, it is also very peaceful and refreshing through the clean flow of wind and beautiful flowers.

Nice service provided, excellent quality rooms and facilities. Having no issues in staying there. Great conversation with the receptionist and other helpers were very polite with their actions and behaviour