Hotel berhampiran Saint Louise de Marillac College of Sorsogon, Bandar Sorsogon

Great location, short walking distance to SM Sorsogon.

The Hotel St. Ellis has the best breakfast buffet I've found anywhere, compared to at least a dozen hotels in the U.S. It also has a small but wonderful swimming pool, very good service, and a terrific shower. The biggest negative is that it provides absolutely no written instructions for operating the air conditioning, the TV, the Wifi, and the lights. It provides just one room key, no matter how many people are staying in the room. The air conditioning goes off at night, and can be restarted only by standing on a chair and pressing the button, but they don't tell you that. My wife and I suffered from overheating on the first night. Operating the TV requires pressing 2 or 3 buttons. The room has a power key -- a plastic card that must be inserted on a slot to get any electricity. I had to ask a staff member to connect by phone by WiFi on the ground floor and again on the 3rd floor, because they have 2 different systems. It took my wife and me a full day to figure everything out. The other family members, in another room, never did figure out the air conditioning, and suffered through all 3 nights. It would take the hotel staff less than an hour to write out all these instructions on a single page and print a copy for each room, but they don't bother. If they did, I would give the hotel 4 and a half stars. Other members of my family were so confused by the lack of instructions that they gave the hotel just 3 stars. Their other complaint was that the walls on the stairway are in serious need of painting and repair, but this didn't really bother me. Please, Hotel St. Ellis: get off your butts and write out the instructions!

Took a 2 day break to see Mayon Volcano and booked a 2 night stay here. It is right smack in the middle of Legazpi Ciry. The rooms- clean, comfortable beds, nice pillows, clean sheets, basic bathroom amenities, hot and cold shower with very good water pressure, bidet, fluffy towels and there's also hand towels. Complimentary coffee and water. We stayed in a room away from the street so it's pretty quiet too. The staff- young, friendly and helpful. They can use a little more knowledge on the things to do around legazpi and albay province. Breakfast- the room came with a free buffet breakfast. The selection is what you can expect from this price point, mostly local food like dried fish, smoked fish and vegetables. Coffee is freshly brewed with choices of breads and cereals. Overall, we like this place and would recommend it based on our personal experience.

Pros: 1. Location is the best if you want to be near all the shopping malls and easy access to food. 2. The price is reasonable. 3. Don't expect too much for the price you pay. 4. The cleaning of the room is by request. That is why they don't have the do not disturb door signs. Cons: 1. If there is a choice between a junior suite (rm. 4) and an executive suite (rm. 5 and 6) and the price is right, go for the executive suite because it is bigger. 2. I saw a small live cockroach in the bathroom (rm.4) 3. The rainfall and hand held shower heads have molds (rm. 4) 4. The bidet water head also has some mold (rm. 4) 5. The junior suite (Rm. 4) is really small for a queen bed which takes over the whole room. No place to put your luggage. 6. I first booked a junior suite for the first 3 nights and 4 nights were booked on the executive suite. They were not able to give me the executive suite to some mix-up in their booking. I had to have a discussion with the manager (I think she's the owner too) Ms. Elaine to see what they will do about it. At first I was promised she'll fix it but on the day of my move to the executive suite they want me to just stay on the junior suite. After some back and forth with Ms. Elain and a bit of minor arguing they just gave me a 10% discount on the remainder of my stay, Even though that ruined my expectations to have a bigger room, I don't want to be unfair.

My recent stay at the Lotus Blu Hotel left me thoroughly disappointed. The absence of essential amenities, including a gym and a pool, was a significant drawback. Furthermore, the quality of breakfast was subpar and did not meet expectations. Considering the price I paid, the value for money was far from fair. Adding to my dissatisfaction, the hotel did not accommodate a late check-out without additional charges, despite ongoing construction on the second floor. It was disappointing that the hotel did not make any effort to offer a free late check-out or provide compensation for the disturbance caused by the construction. Moreover, as a guest who frequently stays out early and returns very late at night due to business commitments, I had hoped for a more understanding and accommodating approach from the hotel. Unfortunately, this was not the case. Taking into account the lack of amenities, unsatisfactory breakfast, unfair pricing, inflexibility with late check-outs, and the hotel's failure to cater to my specific needs, I have decided that I will not be returning to the Lotus Blu Hotel in the future.

This was our first time staying at Emerald Boutique Hotel (EBH). This was our experience… We had originally booked a place to stay via airbnb. However, upon arrival, the place was nothing like the description. So, we didn’t even have to think twice about not staying there. That will have its own review. Getting back to our experience at EBH. Upon our arrival we were greeted with a smile by France. We inquired about a room and was told that they were booked for the night. However, she was kind enough to double check and see if all of the expected guests had arrived. After much effort, she was finally able to accommodate us for the night at the third floor but reserve a second floor for us since my father has a difficulty in climbing stairs. The following day, we were able to transfer to the second floor as promised. A day later after breakfast, we were fortunate enough to meet the hotel’s owner and general manager. Apparently the owner overheard the conversations that we had the night before and wanted to help us. We informed, Mr. Noel and Mr. Leo that we need an accommodations for about 30 days maybe even longer but was informed that we could only stay for only one night since all the rooms are booked. However, we didn’t want to move since we really like the hotel and it is near to some of the offices that we need to go to. After a few more conversations with the owner and the hotel’s general manager, we were told to go to our room and to just relax amd that they will take care of things and will give us an update asap or no later than by close of business. After a few hours, Mr. Leo personally came up to our room to give us the great news that we don’t need to worry and that we can stay in our room. We did receive a call from the front desk in the latter part of the day due to some miscommunications between the staff. I reached out to Mr. Leo to inform him of the situation and he took immediate action to resolve the situation and promised me that such issues would not happen again. Emerald Boutique Hotel is a hidden secret hotel. The service is top notch. The room attendants are on point. The food, I don’t even know where to begin. Let’s just say that I have probably gained a few pounds just from my few days stay thus far. Mr. Renz is also there to assist you if you have any questions. If you’re looking for a five star experience and still want to save money to be able to do other things, look no more. Book your stay at the Emerald Boutique Hotel. What’s nearby: -The Capital building -Laundry facility -Small convenience store -7/11 -Robinsons supermarket -Mr Biggs -Jollibee -Mang Inasal There you have it…what are you waiting for, book your stay now! Sincerely, Tony Boy

my stay comes with a free shuttle from and to the airport. aside from the free breakfast, a welcome service bottled water awaits me inside the room. no coffee/tea, though. but when i asked for hot water in a cup, they delivered it to my room after 20 minutes. the mattress with the linens was comfy enough to make my shut-eye unremarkable overnight. too bad the TV is not wifi ready to be hooked to netflix. bathroom amenities are present, except for a shower cap. we conducted a training seminar here for our stakeholders and the prepared meals were in excess of the actual participants present. we just asked for the leftover food to be packed for take-out. i was the last person who requested to take home the four small remaining chicken pieces. upon reaching home, lo and behold, there were only two pieces when i opened my box. hmmm....