Hotel berhampiran Santa Lourdes Grotto, Bandar Sorsogon

It’s well situated in the heart of Sorsogon and close to all amenities. Very friendly staff who couldn’t be more helpful. We stayed for five days and enjoyed the area, the people and the hospitality of the Fernando’s Hotel team. If you are looking for a springboard to visit the many sites in and around Sorsogon City this is the best place to come.

If you are looking for a place where you can just take some rest after the travel, I can recommend Asia Novo Boutique Hotel - Sorsogon. AC is working well. Just don't expect too much on the amenities. Limited parking space. Wi-Fi connection doesn't reach inside the room.

Our stay not mentioning our trip is exciting. arrived at Gabz'k around 9pm and welcomed by the reception. staff are all friendly and will assist you. from ur needs to advises on where to go. they have this small kitchen where you can cook food, of course with a minimal charge. they also have a small kiosk to buy personal necessities, noodles, etc. our room is good by the attic, just a few need to fix. their means of going up is a spiral stair made with wood. place is good with a rustic baguio themed house(cool) overlooking the lobby. overall, our stay is excellent. well be back here for sure! Highly recommended!

In spite of the previous bad reviews I booked this hotel as they were reopening which I thought meant they have improved the hotel. They should have not opened yet at this stage where they are still fixing the hotel rooms and amenities. Maybe when they're finished renovating and they're fully open, it would be a better time to stay. Stay away if you want a comfy hotel stay. There were 2 incidents of brownout during our stay, on the 2nd one they couldn't fix the problem in our room, while the other rooms had electricity. Maintenance had to go inside our room in the middle of the night. They tried to fix it but eventually had us transfer to a different room at almost 1am. Then we were hoping to sleep in, as we were tired from the previous night's issue, but at 7am the noise of drilling woke us up. Food: Disappointing food choices. They have a restaurant and a coffeeshop. Good coffee and pastries. But on the main restaurant, there were only 3 food choices in our entire 4-day stay: bicol express bagnet, sinigang bagnet and hainanese chicken. Breakfast was dismal, plated tapa/longganisa and egg, then 2nd option bread, ham, egg and sweet sausage. The taste was just okay. At one point we opted to have a breakfast buffet instead at a nearby hotel (M*r*s*n Hotel). Room: The view is definitely fantastic and our room was near the swimming pool which I appreciated. But the room is small. No trashcan in the bathroom, no hangers and laundry bags, but they promptly provided after I asked for it. No rack for towels. No hair dryer and they can't provide one when I asked for it as another guest is currently using it. The bed is not comfy, it is hard and no available room with a king-sized bed. Random noises from the work they're doing in the other rooms so you can't really relax or sleep at day time. One of the keycards kept on malfunctioning so I kept on going back to the lobby to have it reset. Others: Definitely great views and location. Wide open spaces but common areas are usually warm as the airconditioning is off on most areas. Lobby restroom appears clean but smells awful. There is no hand sanitizer or soap. Overall value: Php 5k promo rate and 7k for regular rate per night. It was not worth it. Spa: The staff and massage was great but the spa is still on the works, I even had to play music from my phone as their amenities are incomplete. They could have at least warned us that the hotel is not yet fully functional and renovated. Or they couldv'e just fixed the hotel first before having guests. Staff: The hotel staff was the gem of the hotel as they did their best in spite of the poor situation. They were kind, friendly, quick to respond and professional. Everyone was very helpful and easy to deal with.

不知道是不是旅遊淡季，感覺服務不是很好。正常入住時間是14點，因為航班的關係，提前入住了。雖然酒店讓我們入住了，但是並沒有告知要額外收費，直到辦理退房的時候才多收了600比索。而且房間每一天都沒有打掃。

My recent stay at the Lotus Blu Hotel left me thoroughly disappointed. The absence of essential amenities, including a gym and a pool, was a significant drawback. Furthermore, the quality of breakfast was subpar and did not meet expectations. Considering the price I paid, the value for money was far from fair. Adding to my dissatisfaction, the hotel did not accommodate a late check-out without additional charges, despite ongoing construction on the second floor. It was disappointing that the hotel did not make any effort to offer a free late check-out or provide compensation for the disturbance caused by the construction. Moreover, as a guest who frequently stays out early and returns very late at night due to business commitments, I had hoped for a more understanding and accommodating approach from the hotel. Unfortunately, this was not the case. Taking into account the lack of amenities, unsatisfactory breakfast, unfair pricing, inflexibility with late check-outs, and the hotel's failure to cater to my specific needs, I have decided that I will not be returning to the Lotus Blu Hotel in the future.

The Hotel St. Ellis has the best breakfast buffet I've found anywhere, compared to at least a dozen hotels in the U.S. It also has a small but wonderful swimming pool, very good service, and a terrific shower. The biggest negative is that it provides absolutely no written instructions for operating the air conditioning, the TV, the Wifi, and the lights. It provides just one room key, no matter how many people are staying in the room. The air conditioning goes off at night, and can be restarted only by standing on a chair and pressing the button, but they don't tell you that. My wife and I suffered from overheating on the first night. Operating the TV requires pressing 2 or 3 buttons. The room has a power key -- a plastic card that must be inserted on a slot to get any electricity. I had to ask a staff member to connect by phone by WiFi on the ground floor and again on the 3rd floor, because they have 2 different systems. It took my wife and me a full day to figure everything out. The other family members, in another room, never did figure out the air conditioning, and suffered through all 3 nights. It would take the hotel staff less than an hour to write out all these instructions on a single page and print a copy for each room, but they don't bother. If they did, I would give the hotel 4 and a half stars. Other members of my family were so confused by the lack of instructions that they gave the hotel just 3 stars. Their other complaint was that the walls on the stairway are in serious need of painting and repair, but this didn't really bother me. Please, Hotel St. Ellis: get off your butts and write out the instructions!

The service was as good or better than a 5 star hotel. The food was very tasty and we enjoyed it very much. The staff were very helpful and outgoing! We will stay in your hotel everytime we go to the province to visit my wife's family.