Hotel berhampiran Ubo Falls, Bandar Sorsogon

Great location, short walking distance to SM Sorsogon.

不知道是不是旅遊淡季，感覺服務不是很好。正常入住時間是14點，因為航班的關係，提前入住了。雖然酒店讓我們入住了，但是並沒有告知要額外收費，直到辦理退房的時候才多收了600比索。而且房間每一天都沒有打掃。

The Hotel St. Ellis has the best breakfast buffet I've found anywhere, compared to at least a dozen hotels in the U.S. It also has a small but wonderful swimming pool, very good service, and a terrific shower. The biggest negative is that it provides absolutely no written instructions for operating the air conditioning, the TV, the Wifi, and the lights. It provides just one room key, no matter how many people are staying in the room. The air conditioning goes off at night, and can be restarted only by standing on a chair and pressing the button, but they don't tell you that. My wife and I suffered from overheating on the first night. Operating the TV requires pressing 2 or 3 buttons. The room has a power key -- a plastic card that must be inserted on a slot to get any electricity. I had to ask a staff member to connect by phone by WiFi on the ground floor and again on the 3rd floor, because they have 2 different systems. It took my wife and me a full day to figure everything out. The other family members, in another room, never did figure out the air conditioning, and suffered through all 3 nights. It would take the hotel staff less than an hour to write out all these instructions on a single page and print a copy for each room, but they don't bother. If they did, I would give the hotel 4 and a half stars. Other members of my family were so confused by the lack of instructions that they gave the hotel just 3 stars. Their other complaint was that the walls on the stairway are in serious need of painting and repair, but this didn't really bother me. Please, Hotel St. Ellis: get off your butts and write out the instructions!

the hotel is very basic, no cabinet, the water in the sink is very slow, had a hot water. Its kind of old and no proper meantinance, no elevator so if you had a problem climbing the stairs this is not for you. the bed is good, the sheet are already warring out the color white is now getting dark. tv reception is bad, I cannot recommend this hotel at all.

Took a 2 day break to see Mayon Volcano and booked a 2 night stay here. It is right smack in the middle of Legazpi Ciry. The rooms- clean, comfortable beds, nice pillows, clean sheets, basic bathroom amenities, hot and cold shower with very good water pressure, bidet, fluffy towels and there's also hand towels. Complimentary coffee and water. We stayed in a room away from the street so it's pretty quiet too. The staff- young, friendly and helpful. They can use a little more knowledge on the things to do around legazpi and albay province. Breakfast- the room came with a free buffet breakfast. The selection is what you can expect from this price point, mostly local food like dried fish, smoked fish and vegetables. Coffee is freshly brewed with choices of breads and cereals. Overall, we like this place and would recommend it based on our personal experience.

Pros: 1. Location is the best if you want to be near all the shopping malls and easy access to food. 2. The price is reasonable. 3. Don't expect too much for the price you pay. 4. The cleaning of the room is by request. That is why they don't have the do not disturb door signs. Cons: 1. If there is a choice between a junior suite (rm. 4) and an executive suite (rm. 5 and 6) and the price is right, go for the executive suite because it is bigger. 2. I saw a small live cockroach in the bathroom (rm.4) 3. The rainfall and hand held shower heads have molds (rm. 4) 4. The bidet water head also has some mold (rm. 4) 5. The junior suite (Rm. 4) is really small for a queen bed which takes over the whole room. No place to put your luggage. 6. I first booked a junior suite for the first 3 nights and 4 nights were booked on the executive suite. They were not able to give me the executive suite to some mix-up in their booking. I had to have a discussion with the manager (I think she's the owner too) Ms. Elaine to see what they will do about it. At first I was promised she'll fix it but on the day of my move to the executive suite they want me to just stay on the junior suite. After some back and forth with Ms. Elain and a bit of minor arguing they just gave me a 10% discount on the remainder of my stay, Even though that ruined my expectations to have a bigger room, I don't want to be unfair.

The service was as good or better than a 5 star hotel. The food was very tasty and we enjoyed it very much. The staff were very helpful and outgoing! We will stay in your hotel everytime we go to the province to visit my wife's family.