Hotel berhampiran South Bank Parklands, South Brisbane

We had to find alternative accommodation at short notice with some difficult personal requirements. The staff at rydges southbank assisted greatly with answering multiple phone calls beforehand to assist. Although not guaranteed, we were given the impression that arriving early at 12 wouldn't have been a problem but didn't get our suites until 2:10 as this has happened to us before elsewhere and advertised check in is 2 we took this as a learning experience check in is 2 plan to be at hotels at 2. We have two king suites on the same floor. This was closest we could figure to adjoining rooms in Brisbane on short notice, which, as already stated, Rydges staff helped organise prior to booking. Both king suites are of good size with a bedroom and separate lounge area and large TV of which both allow use of personal streaming services from phone or laptop there are plenty of charging points and all the usual mini bar tea coffee toiletries fridge and microwave. King size beds are comfortable, although the sheets seem a little small, so I trash them the A/C in one suite is a little too good, and maintenance have turned off as cold bathrooms look recently done with bath and separate shower with good hot water. There is an app for nearly everything here, including room service and digital room keys. Although swipe cards seem more reliable on door locks, the app itself works well and has a surprising amount of things included. Room service always arrives at requested time (on app) and appears to be the same price as eating in Cafe downstairs with only a $4 tray charge added. All food has been great and reasonable priced for hotel food. The cafe downstairs has the same menu with bar and a good range of drinks. The staff is great and always friendly, and I seem happy to be at work. There is a very well equipped gym and large spa separate to the pool area, which so far our stay has been a little cool to use. Best of all, our suites are fully serviced and super clean and restocked daily, which extra amenities and services can also be requested via the app.

Travelling to BNE every 15 days and I used to stay in the CDB, even when attending some conferences in BCEC. Due to a last minute booking, I ended-up at the Novotel few months ago, and this place is officially my new HOME when in town. Clean and tidy very modern quiet rooms, 100m walk from exhibitions halls (thanks to a shortcut at the back), with a 24/7 accessible parking (you can get in and out easily), this place is super convenient. You are just next door to all what Southbank has to offer and a short walk distance (or scooter ride) to the CDB (pedestrian bridge over the river) Staff are young and efficient, smiling all day. ACCOR Motto btw. Last but no least, you stay far from the noisy students/backpackers nightlife + trains / highway of downtown. After all, even if you are in Bris-Vegas, you came here for a rest!

Lovely apartment great views and the reception guy was a great help with the luggage

I love this apartment, the staff is friendly and explained why the parking was not available on the day - even printed a map for us because we couldnt get to the place. Thank you! Love the facilities as well, so lovely, really felt like home away from home.

It was a nice room, with full windows (the view was to railroad but still you had sun which made me happy) Good choice for who want to stay there or work. The room was fully furnished so you could cook there. We were only one night there, the staff let us to check in even sooner because we arrived few hours before the check in time. Just one thing which we did not like it at all, was about the bed mattress. Totally it was good choice.

Wasn’t planning on staying here, but was bumped to this accomodation at the last minute by Clix. So a bit disappointed as we were staying at one of their other buildings which was closer to restaurants etc and had a better pool. The apartment was clean and looked out over the hills and river, the bed was comfortable. Could have done with more kitchen utensils like a baking tray for starters. Stove had a wok burner but no wok or fry pan. Tiny wash basin with no side bench so had to put stuff on floor. Shower door handle had coroded and needs replacing. Disappointed in the pool, even though technically out doors it was all under cover thus no sun light so a bit chilly as it acted as a wind tunnel. Also was on 22nd floor and could still hear trains that ran past building.

It is more an expensive appartement hotel, with a bling bling appearance than a real luxury hotel: reception is a cold corridor, not enough supply of coffee capsules, no special welcome gesture like in other 5 stars hotels, breakfast is on a noisy (heavy music) cold atmosphere roof top, with a pathetic pre set micro fruit salad and miniature croissant.... service is typically on a forced smile mode. overrated.

Fantastic - really great location, near the convention centre, the ferry and shopping area. Very modern and clean, great to have a place to make a piece of toast and cup of tea in the morning. Would highly recommend to anyone staying more than a few days in Brisbane.

The after hours check-in is terrible. I had to phone to get a code to get into the reception area. Then my reservation coded didn't work and had to call again. Then I realise that I need a physical ID to scan to complete the check in, which I didn't have. Luckily the person I was on the phone with could help move the check in forward, which was another 3-4 steps. When I got to my room there were marks on the walls, the couch is heavily stained, as were some places on the carpet. The cleaning job was average. The only good things about this place are the location and the bed was comfortable.

Stayed here for 7 nights at the beginning of April. Check in was quick and although we requested a quiet room, we were sadly given a room that faced onto a road and the helipad of the children’s hospital. So, the room was rather noisy from the traffic and from helicopter landing and taking off at night. Even with ear plugs on I could still hear the traffic. Room: Room 714 was very clean, it seems the Australian standards of cleanliness is much higher and better than at our previous Marriott stays in Cardiff, Wales and in Edinburgh, Scotland. Housekeeping at this hotel is very thorough at cleaning, as we didn’t feel any dust on the surfaces. My partner is blind and the first thing he does is touch the surfaces to get to know the layout of the room and he was impressed that tables, chairs & walls didn’t feel dusty. The housekeeping ladies always provided us with fresh towels and 2 bottles of water daily, as well as change the bed linen when requested. These ladies (day as well as evening housekeeping) are all lovely and friendly, requests for extra toilet paper, tissues, even slippers, toothbrush and toothpaste were promptly supplied with a smile. The housekeeping team at this hotel should be commended for keeping rooms/bathroom clean to a high standard. Reception: The ladies at reception Jess and other lady (who doesn’t wear a name badge) are efficient when checking people in however, they were not so friendly once you’ve checked in, they both came across as cold, sourpusses. Every day we went past reception and these 2 ladies never smiled or said hello. Once we initiated a hello and got a forced response. The male reception staff at night and on the days when the ladies were off are much better as they always greeted people as they walked past reception. Location: This hotel is perfectly located as it is close to all the restaurants in the Southbank and there’s lots to choose from. It is also about 2 mins walk to Goodwill bridge which connects to the Botanical Gardens. From this hotel everything is within walking distance, we walked to Queen Street shopping mall daily and it took us about 10 mins via Southbank parklands and crossing the bridge. We are not super fast walkers but we found everything in close proximity to this hotel. We will definitely stay at this hotel again when we return to Australia next year.