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Terokai Ulasan Tetamu Hotel di South Lake Tahoe

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Marriott's Timber Lodge
4.3/5109 Ulasan
After staying with friends at the other Marriott in town a couple months prior and loving it, I decided to book a few days here with my husband for a romantic anniversary trip. Unfortunately, we were extremely disappointed with our stay at Mariott's Timber Lodge. We paid for half the trip in credit card points, half in cash, but even with that discount, this hotel does NOT offer value for the money. From the moment we drove up, the valets were walking right past us without even looking at us. My husband had to exit the car and flag down a valet who was standing not even 10 feet away but refused to notice us. The front desk staff was extremely friendly and helpful, but the good service started and ended there. We were made aware of construction on the hotel prior to booking, but not until we arrived were we informed that we had to keep our windows and curtains closed for half our stay ”to maintain our privacy” because drones were going to be inspecting and taking photos of the outside of the building and the roof. No fresh air or view for us... As we were pushing our full luggage cart up the ramp to get to the elevators, the ”concierge” (more like a used car salesman) was screaming at us to come to his desk to sell us tickets to something. The ”concierge” proceeded to call us the following morning for more hard sell (waking my husband up), followed by repeated spam text messages throughout our stay. The soaking tub in the bedroom was rickety (it made creaking noises when my average-sized husband sat down on the edge) and filthy (noticeable hairs and smudges on the bottom of the tub). The towels smelled bad. The toilet seat was both too small for the toilet and was installed crooked. And the toilet itself was oddly very low to the ground. When we called down for more towels we were told that would be an extra charge, or that we could wash our dirty towels ourselves in the room. And that laundry detergent was included, but not dryer sheets. After we washed the towels ourselves, we noticed they smelled nice and fresh. I'm sorry but when you're spending about the same amount as a mortgage payment on a 4-night stay at a hotel, fresh CLEAN towels should be bare minimum of what's included and additional CLEAN towels shouldd be provided upon request. The bed was hard as a rock and yet also somehow unsupportive when shifting positions while you sleep. If your partner moves in the slightest, you will feel it and it will wake you up. Pillows were a weird half-size and extremely squishy and unsupportive. We both slept terribly. The thermostat had a mind of its own and refused to stay on overnight. And since we couldn't open the windows because of the drones, the room got quite stuffy and overly warm. The valets are dismissive, unhelpful...and TWICE (two different people) smelled so bad that we had to air out the car after they brought it around. I think they were passing gas in our car. We can't be sure, but it was disgusting. The hotel is convenie
Hilton Vacation Club Lake Tahoe Resort South
4.2/5123 Ulasan
Excellent location, walking distance to everything! The lake is right behind the hotel. Walking distance to heavenly and two other plazas. Parking is across the street but it’s free. The rooms are a bit outdated but it’s clean and comes with kitchenette which is super convenient if you want to heat up or store food. There was a weird smell in the room I stayed in, hence the 4 stars instead of five. But overall it was a pleasant experience.
Zalanta
4.6/542 Ulasan
Team was attentive before we check in providing information. However after we check-in we had many issues in terms of cleanliness of the house. Bed sheets were dirty with hair, dishwasher and oven was dirty. We tried to reach out to the local office with no response. We were able get in touch with Vacasa main office via text message in the night. You could only text and nobody picked up the phon. . I have been asked to send pictures via text message. The pictures were sent. Nobody called, just an apology via text. I found new sheets in the drawers. Although, I was also not sure about how clean they were, I used them to replace the dirty ones. Somebody from cleaning called me in the morning however I was not able to take it. Called back no response. I left a text message. No response. I called the main office, I have been told to wait until they reach to local office. Waited in the line, has been asked questions again including if I have more pictures!. And also they told me to have somebody to come in check. This is not acceptable regardless of the property you are staying at. Worst experience in years. Considering the price we paid, makes it even harder to believe. After all the back and forth with main office and finally talking with local office, we have been told that we will be reimbursed for the cleaning fee!… and some additional fee for unpleasant experience we had. Total reimbursement was %16. I don’t think this even helps with the unpleasant experience we had. I hope management of this hotel/condo take this message seriously and make sure future guests have a much better experience. Also there is a pool and hot tub on the premises. However, the pool was dirty with flies and we did not feel comfortable using it. I believe this should be also easy to fix by the complex. If not, it should not be advertised as per of the deal.
Margaritaville Resort Lake Tahoe
4.2/5108 Ulasan
While I rarely am one to write reviews, my family and I were so amazed by the service that I had to make an exception. From beginning to end everything was phenomenal. To start, the bell service was top notch. Everyone was extremely kind and helpful to ensure our trip got to a good start. Our car and bags were treated as if it were their own. The restaurants were great as well. We had a nice dinner and drinks at Landshark and then Joe Merchant’s was great to get a bite before we hit the slopes. Location was perfect as well! It was a quick walk to the gondola and also near the ******s. Overall this was perfect for our family’s first trip to Tahoe! We will definitely be sure to come here again!
Marriott Grand Residence Club, Lake Tahoe
4.5/5102 Ulasan
酒店位置極佳,房間內各種生活物資齊全,省去了外出就餐的煩惱,還節約經濟成本,是很好的選擇,值得推薦!

Frequently Asked Questions

Maklumat Perjalanan Tempatan

Harga TertinggiRM 11,448
Harga TerendahRM 508
Bilangan Ulasan783
Bilangan Hotel125
Harga Purata (Hari Bekerja)RM 2,883
Harga Purata (Hujung Minggu)RM 3,446