Ulasan Southampton City Centre

Very clean and tidy room and lobby. Nice staff at reception.

It was a really nice hotel and great service. Really appreciated it there

Didn’t like the reception area.

房間有點舊，衞生情況一般，提前預訂所以入住比較方便，位置上離開主街和學生公寓很近，晚上酒店有停車位不收費，酒店有早餐，我們一早趕航班沒有用，不作評論。

房間、衞生間大，吹風機、電熱水壺等設施齊全，入住的客房有一張大床和一張單人床，窗户能打開，空調、wifi好，房間非常舒適。離市中心步行5分鐘、火車站步行15分鐘，緊鄰東花園。

房間很乾凈，前台人員很熱情，與人溝通時笑臉相迎，耐心解答問題，房間不算很大，10平方米左右，內配有電熱水壺，捲筒紙也是有的，還有咖啡及糖等。總之入住還是非常滿意。

裏面一堆蜱蟲，數都數不清，房間潮濕，房間的設施老舊

房間很大，位置也很好，刷卡上樓很安全！設備非常齊全，體驗感很好

環境：一般 服務：服務態度很好 衞生：一般，房間設備較舊

滿意。服務優質。有機會還會去住。

酒店還可以，走哪都方便！

Be aware that the images on the Premier Inn website are not of this hotel, it is older and much less modern/vibrant than they show, the details of bar, 'The Social', are also not correct, it is not open 24 hours. We arrived early as we were meeting family from various places and arranged to meet in the bar, which as not 24 hours was closed, had to wait in car park. Once in, this is an OK hotel, needs a bit of love and care but it does its job, we needed a place to sleep as we knew we would be out for the majority of the stay. Only major issue was that our shower broke (couldn't turn off) but luckily this could be fixed once we left. The positive is the staff, they are very friendly, especially front desk and bar staff.

Whole hotel needed refurbishing. Beds were uncomfortable with the smell of damp in the room. No reception staff seemed to be around so checking in had to be done on a tablet. Parking on site was impossible with no one around to help. Normally Premier Inns are pretty good but definitely not this one. Despite a very reasonable price, we won't be staying at this one again.

Our stay was far from relaxing. The constant noise from the nearby railway made it difficult to get a good night’s sleep, and the windows let in a draft despite the heating being on full blast, making the room uncomfortably hot. To make matters worse, staff entered our room while we were having breakfast, stripped the beds, and essentially pushed us out at 9:55 AM—despite our checkout time being 12 PM, which we had paid for. This was completely unacceptable and made us feel unwelcome. Overall, a very disappointing experience. Would not recommend.