Ulasan Southampton City Centre

Very clean and tidy room and lobby. Nice staff at reception.

It was a really nice hotel and great service. Really appreciated it there

Didn’t like the reception area.

房間有點舊，衞生情況一般，提前預訂所以入住比較方便，位置上離開主街和學生公寓很近，晚上酒店有停車位不收費，酒店有早餐，我們一早趕航班沒有用，不作評論。

房間、衞生間大，吹風機、電熱水壺等設施齊全，入住的客房有一張大床和一張單人床，窗户能打開，空調、wifi好，房間非常舒適。離市中心步行5分鐘、火車站步行15分鐘，緊鄰東花園。

房間很乾凈，前台人員很熱情，與人溝通時笑臉相迎，耐心解答問題，房間不算很大，10平方米左右，內配有電熱水壺，捲筒紙也是有的，還有咖啡及糖等。總之入住還是非常滿意。

裏面一堆蜱蟲，數都數不清，房間潮濕，房間的設施老舊

房間很大，位置也很好，刷卡上樓很安全！設備非常齊全，體驗感很好

環境：一般 服務：服務態度很好 衞生：一般，房間設備較舊

滿意。服務優質。有機會還會去住。

酒店還可以，走哪都方便！

This is our go to hotel when cruising from Southampton. A short taxi ride from the train station, easy and quick check in, and helpful staff on reception. The room was spotlessly clean and toasty warm on the coldest night of the year so far. Tea and coffee in the room, more available in reception. We took advantage of the meal deal which is good value for money, £26.99 for evening meal and full breakfast. Great choice for vegetarians at the breakfast buffet and we were well looked after by the lovely Kasia. Great coffee too. Thanks to all staff at Premiers Southampton City Centre.

We regularly stay at Premier Inn's and this one has many positives, but we would look for alternatives in this area in the future. Positive points - the staff were excellent, very friendly and helpful and good advice on local taxi's. The room was fine and the bed comfy. The location is great for Southampton city centre, shops and restaurants. Downside - The air-con didn't work in the room but to be fair a heater and fan was provided. The worst part was all the litter outside where we saw rats and birds making it worse. I must stress this litter was near bins from the apartments next door, not the Premier Inn direct, but next to the hotel car park.

I wouldn’t bother going to this hotel if you have a car. We were told by the staff that we could come and go as we please from the car park and then pay when we leave. This is exactly what we did. But after leaving we had a fine sent to us in a rather threatening letter which stated we did not pay. Despite us sending bank statement evidence this was not good enough for them. We were therefore served with a £57 fine for something we paid for. I think this is unacceptable and the worst part is that the premier inn don’t want to know. They either don’t pick up the phone or just say that it’s a separate organisation that deals with the parking. I think this is poor from premier inn and shame on you for not looking after your customers. I know exactly what happened. We left the hotel one day and then came back after 12am. This has caused their system to say we haven’t paid. I shouldn’t have to deal with this hotels poor system and perhaps you should be making this clear to your customers.