Hotel 3 Bintang di Southampton

We entered into a dark and dingy reception area. After booking in we looked for a lounge, but there are no facilities to speak of other than the actual room. Calling it a hotel is possibly a breach of the trade descriptions act as it is basically a motel. There is a room for breakfast but we did not have breakfast as it was not included in the price. We then dragged our suitcases up a maze of narrow stair cases to the top floor. There is no lift and this is not made clear. Everywhere there is a slightly musty smell from the carpets which should have been put on a bonfire 10 years ago. On getting to the room we were disappointed to have an attic room where half the space is a sloping ceiling. The only light was a small dormer window which barely opens, so there is the same musty and stuffy smell and hardly any light. The double bed takes up most of the room so the bathroom door can't be opened fully and there is no room for an average sized person to sit at the desk. The bathroom was new but everything in it was ultra-budget including the plastic shower curtains.There was air conditioning but you need it to get rid of the musty smell as the window is so small. If the windows are open there is a fair amount of road noise. When we came back from a day out, the dirty mugs had not be replaced and nor had the teabags - only one each. On querying this with reception we were told this was due to Covid. This is fair enough, but they could tell you in advance and provide more teabags and tell you where to get clean mugs. They were provided on request. This was appalling value for money charging reasonable hotel prices for a worse than budget hotel experience. On our return we have booked a travel lodge for half the price and we expect it to to be immeasurably better.

The motel is a few minutes walk from Southampton train station. Staff were friendly and helpful. The room was clean and comfortable. Appreciated the kettle. Wi-Fi was good. Close to town and the port. Food was OK. Dining area could be improved with a bit of decor.

We stayed at the The Star Hotel in October 2021 and again in Feb 2023 and nothing much has changed Good points Location is excellent Breakfast is really good Bed was really comfy and lovely clean sheets that smelled fresh £6 to park for a day in the centre of Southampton is excellent The team that we encountered for breakfast and the bar were great Ok points The room was cleanish on the surface but the decor needed attention also dust and dirt in all the corners Bar was open drinks were a good price £8.70 for a large wine and a pint Bad Points The bathroom looked ok on the surface but was actually dirty with manky hair on the floor , the fixtures are chipped , peeling and tired and the toilet roll holder kept on dropping on the floor and the ceiling had peeling paint and mould all over it . Wi-Fi rubbish I did mention it on the first night at reception but it didn’t improve over the two nights we stayed Saturday morning we were woken up with building work near our room and right outside my mums room never mentioned when we checked in. £50 deposit for damages , in my opinion nothing in the room is worth £50 so why charge ??? When I asked when it would refunded I was told up to 5 days Bad smell in the corridor to our rooms Heat in the hotel is phenomenal and in our room we couldn’t turn the radiator down as it was enclosed and was on all night We paid £300 for two rooms for two nights , it’s a lot of money for a bed and a breakfast not so sure we would stay again

I rented out one of the apartments this weekend just gone 27 th-30th Aug and was appalled from start to finish , firstly I have never known a check.im system like the one run by these people, not once did we see anybody, I had mailed 3 days before our stay to find out how to check with no reply , I had a message via what's app 2 hours before check in asking for picture Id from both of us as was with a friend , then got to the apartments to a message on the front door to call the number , I called to say we had arrived thinking someone would come let us in but instead I got a message with instructions on how to get into our apartment, so we finally get in lovely kettle on we then start to find little things wrong , no bathroom lock , shower mouldy, toilet not flushing properly, thd lino on kitchen was coming up which was a hazard especially as I am disabled, then we go.out and the door handle come off in my hand so I took pics and sent to the what's app number I had , was told sorry and that maintenance team woukd be on it next day. I then get a emal to say they had taken payment for the apartment but the amount was £50 more than we had booked it at do.i messge to be told its booking.com fault and that they would contact them , I am still waiting in mean time Sunday I actually did fall because of the kitchen lino so am niw feeling very sore and it's done my already painful back worse and nit done much for my hip where I had replacement last September, have also pulled muscle and whiplash toy meck , I have mailed in a complaint and also asked via what's app if this has been revieved but I seem to now be being ignored , the whole weekend apartment wise was a disaster and Sunday spoilt because I was in pain and cud not move my neck. Also for info the fridge and microwave were not in the kitchen but in the living bit where beds were and the fridge is very noisy , pics on booking.com do not look the same as what u get and parking is awful, did not get parked outside property l weekend apart from when we arrived. Please be cautious.

With a stay at The White Star Tavern in Southampton (Southampton City Centre), you'll be a 2-minute drive from WestQuay Shopping Centre and 6 minutes from Southampton Cruise Terminal. This luxury inn is 6.6 mi (10.6 km) from New Forest National Park and 9.8 mi (15.8 km) from Paultons Family Theme Park - Home of Peppa Pig World.Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The inn also offers room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available for a fee.Featured amenities include complimentary newspapers in the lobby and a safe deposit box at the front desk.Make yourself at home in one of the 13 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

The 3-star Landguard House offers comfort and convenience whether you're on business or holiday in Southampton. The hotel has everything you need for a comfortable stay. Family room are just some of the facilities on offer. Guestrooms are fitted with all the amenities you need for a good night's sleep. In some of the rooms, guests can find heating, desk, television LCD/plasma screen, DVD/CD player, shower. The hotel offers various recreational opportunities. Landguard House combines warm hospitality with a lovely ambiance to make your stay in Southampton unforgettable.

Tissue in the toilet when I got there ,staff was very unprofessional during check in asking for late check-in fee even after I explained I called the place and the call went unanswered to tell I would be arriving late.

I will never stay there again , never stay any where with no reception. I turned up and there was nobody there to open the door. I knocked and after a while another guest let me in. I called the manager who took ages to answer the phone and did not believe me, she eventually accepted and refused to let me have a door pass I thought I will sleep in the kitchen, but after a while she sent me an email asking me to send in a passport photo as ID and finally I got the door pass. I will stay in a hotel next time this guest house is a waste of time.

It was a really nice hotel and great service. Really appreciated it there

holiday inn 系列英國的房間都一般，不大也不太小，衛生間特緊湊，倒挺乾淨，衹有整體浴室的托、洗澡得注意把浴簾底部放到整體浴室托的內部、洗澡時水一點不會濺到外麪。房間內、衛生間安裝了掛包、掛毛巾的掛鈎，很方便；充電的插座、USB接口也很多、位置設置合理，用起來很方便。房間衛生特好。停車場車多、早餐人太多、都轉不過身。餐廳有個服務女同胞在上一桌客人用餐后、擦餐桌、把餐桌上客人掉落的大塊麵包渣直接擦餐廳地上，然後被所有人踩來踩去。老外們就餐也顧不上禮讓了！孩子很多，跑來跑去，家長、孩子也有高聲聊天的。我們房間後邊草地、樹籬就是高速，夜間安靜，睡的很好，空調已能開熱風，噪音大。