Hotel Terbaik di Southampton dengan Spa

Very nice hotel and clean. The room decoration is very nice and the room is spacious. They got us a free upgrade which was amazing.

We stayed for one night in an executive room the night before a cruise. Check in was easy the staff good, they arranged a late check out for us before we even asked. Very Good. The room was decent nothing spectacular, but as I paid for most of it with my Accor points very reasonable, you could see the ship from the room. Bed was comfy it had a TV and tea making things. Just what we needed after a long journey from Leeds. We slept fine We had our dinner in the hotel again nothing spectacular but it was edible and reasonably priced. The breakfast was buffet style and it had everything you needed and was all tasty. Just to let you know there is a £10 charge for overnight parking. If we take another cruise from Southampton we would definitely stay again.

We entered into a dark and dingy reception area. After booking in we looked for a lounge, but there are no facilities to speak of other than the actual room. Calling it a hotel is possibly a breach of the trade descriptions act as it is basically a motel. There is a room for breakfast but we did not have breakfast as it was not included in the price. We then dragged our suitcases up a maze of narrow stair cases to the top floor. There is no lift and this is not made clear. Everywhere there is a slightly musty smell from the carpets which should have been put on a bonfire 10 years ago. On getting to the room we were disappointed to have an attic room where half the space is a sloping ceiling. The only light was a small dormer window which barely opens, so there is the same musty and stuffy smell and hardly any light. The double bed takes up most of the room so the bathroom door can't be opened fully and there is no room for an average sized person to sit at the desk. The bathroom was new but everything in it was ultra-budget including the plastic shower curtains.There was air conditioning but you need it to get rid of the musty smell as the window is so small. If the windows are open there is a fair amount of road noise. When we came back from a day out, the dirty mugs had not be replaced and nor had the teabags - only one each. On querying this with reception we were told this was due to Covid. This is fair enough, but they could tell you in advance and provide more teabags and tell you where to get clean mugs. They were provided on request. This was appalling value for money charging reasonable hotel prices for a worse than budget hotel experience. On our return we have booked a travel lodge for half the price and we expect it to to be immeasurably better.