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Highfield House Hotel
3.7/58 Ulasan

Highfield House Hotel

Southampton|1.45km dari Woodmill Outdoor Activities Centre
We entered into a dark and dingy reception area. After booking in we looked for a lounge, but there are no facilities to speak of other than the actual room. Calling it a hotel is possibly a breach of the trade descriptions act as it is basically a motel. There is a room for breakfast but we did not have breakfast as it was not included in the price. We then dragged our suitcases up a maze of narrow stair cases to the top floor. There is no lift and this is not made clear. Everywhere there is a slightly musty smell from the carpets which should have been put on a bonfire 10 years ago. On getting to the room we were disappointed to have an attic room where half the space is a sloping ceiling. The only light was a small dormer window which barely opens, so there is the same musty and stuffy smell and hardly any light. The double bed takes up most of the room so the bathroom door can't be opened fully and there is no room for an average sized person to sit at the desk. The bathroom was new but everything in it was ultra-budget including the plastic shower curtains.There was air conditioning but you need it to get rid of the musty smell as the window is so small. If the windows are open there is a fair amount of road noise. When we came back from a day out, the dirty mugs had not be replaced and nor had the teabags - only one each. On querying this with reception we were told this was due to Covid. This is fair enough, but they could tell you in advance and provide more teabags and tell you where to get clean mugs. They were provided on request. This was appalling value for money charging reasonable hotel prices for a worse than budget hotel experience. On our return we have booked a travel lodge for half the price and we expect it to to be immeasurably better.

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Highfield House Hotel
3.7/58 Ulasan
We entered into a dark and dingy reception area. After booking in we looked for a lounge, but there are no facilities to speak of other than the actual room. Calling it a hotel is possibly a breach of the trade descriptions act as it is basically a motel. There is a room for breakfast but we did not have breakfast as it was not included in the price. We then dragged our suitcases up a maze of narrow stair cases to the top floor. There is no lift and this is not made clear. Everywhere there is a slightly musty smell from the carpets which should have been put on a bonfire 10 years ago. On getting to the room we were disappointed to have an attic room where half the space is a sloping ceiling. The only light was a small dormer window which barely opens, so there is the same musty and stuffy smell and hardly any light. The double bed takes up most of the room so the bathroom door can't be opened fully and there is no room for an average sized person to sit at the desk. The bathroom was new but everything in it was ultra-budget including the plastic shower curtains.There was air conditioning but you need it to get rid of the musty smell as the window is so small. If the windows are open there is a fair amount of road noise. When we came back from a day out, the dirty mugs had not be replaced and nor had the teabags - only one each. On querying this with reception we were told this was due to Covid. This is fair enough, but they could tell you in advance and provide more teabags and tell you where to get clean mugs. They were provided on request. This was appalling value for money charging reasonable hotel prices for a worse than budget hotel experience. On our return we have booked a travel lodge for half the price and we expect it to to be immeasurably better.
Leonardo Hotel Southampton - Formerly Jurys Inn
4.5/5100 Ulasan
The hotel was located near the coach station which was very convenient for us as we had to go there early in the morning. The front desk staff was helpful, professional, courteous, and welcoming. We received a smooth service until checkout. Highly commend them. The room and the bathroom were clean and the sheets and towels were also clean and fresh. Will be sure to book with them in the future.
Southampton City Centre
3.8/550 Ulasan
Hemos estado dos noches y sinceramente ha sido de lo mejor que hemos visto en nuestras numerosas visitas a UK. Dentro de que los standards de un hotel inglés no son las españolas, es lo más parecido a un hotel que hemos visto. Tuvimos que pedir un secador porque estaba roto y al traer uno nuevo nos dieron además unos chocolates de regalo por las molestias, todo un detalle. Está a unos minutos andando del centro, súper céntrico. Sí volvemos a Southampton sin duda nos alojaremos de nuevo allí.
Modern Studio Apartments in Castle St
4/53 Ulasan
Very clean and pleasant little studio flat. Well designed with all you need for a short stay. The kitchen facilities are particularly ingenious. I received excellent service when I needed it. It is only a ten minute walk to the northern end of the city centre and only five minutes walk to some shops and pubs.
Premier Inn Southampton (Cumberland Place)
3.7/544 Ulasan
Normally, really enjoy our stay at the Premier Inn, basic, clean and friendly staff. This visit was really disappointing due to poor service from the manager. We booked in and he had an air of boredom about him, no great service. Went to the room (424) as soon as we hit the small corridor you could smell excessive amounts of bleach and damp, in the room we were hit with a disgusting smell of damp and realised we could not stay in the room. Went to reception to politely ask to move rooms where upon the manager asked “why”. I duly explained, he said absolutely nothing and just handed us new keys. We would of appreciated an apology for the inconvenience and some interaction but there was a complete lack of interest. It is worth noting that the rest of the team were really helpful & friendly at the evening meal and breakfast.
Premier Inn Southampton Airport
3.6/544 Ulasan
Exactly what you'd expect. Functional, comfortable, good location for airport and train station, and reasonable price.

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