Hotel di Southaven

I stayed at this hotel with my daughter last weekend 7/29. We were really tired when we arrived and went straight to bed. The next morning I realized some major issues and talked to the front office about it. I even sent videos and pictures to the Custodial manager that was on duty. She was very apologetic & so was the lady working the front desk. But when the manager, I think his name was Corey, came out…. HIS ATTITUDE WAS HORRIBLE. As a matter of fact, I didn’t know he was the manager earlier when I saw him walked in, but when I said “Good Morning” he just kept walking. So maybe he was having a bad day.. REGARDLESS, that’s not my fault. He offered to give me some points, but for the issue I had, that just didn’t suffice at all!! He made no efforts to do anything else even after I expressed the fact that I wasn’t pleased. And I said it in a nice way, but I received Nothing but a BAD ATTITUDE in return!! I’m not sharing the video on here, only because the Breakfast Lady was outstanding.. and the front desk worker was a sweetheart….. But that manager was the WORST 👎🏾

Ok. Needs to improve breakfast. No toast. No oatmeal. Premade breakfast sandwiches. The only yogurt was the Yoplait original red container that was packed full of sugar. Lots of carbohydrate choices. Not much protein. Bathroom was outdated with large, heavy glass doors. There are a lot of hotels in the area.

Welcome to the Days Inn Southaven hotel near Baptist DeSoto Hospital.The Days Inn Southaven hotel is located just off I-55 on the state line between Mississippi and Tennessee only 8 miles from downtown Memphis and 6 miles from the Memphis International Airport. This Southaven MS hotel is within five miles of Baptist DeSoto Hospital the DeSoto Civic Center Graceland and the Elvis Presley Museum.Catch up on your favorite programs on your in-room 32 inch flat screen TV then start your day off with a free light breakfast item together with your choice of coffee tea and juice. Use free Wi-Fi to look up area attractions and read your free newspaper to stay up to date on the latest world events. When the weather gets hot cool off with a swim in our seasonal outdoor pool or take advantage of our dry cleaning service to get the most from your trip. Kids 17 and under stay free with an adult at our pet-friendly hotel.Additional area attractions include the Cook Convention Center Memphis Zoo the National Civil Rights Museum Beale Street Liberty Stadium the Southaven Market Mall and Mud Island.

We reserved this hotel to host a small seminar. We also booked a couple guest rooms. The event space we reserved was presented as having a capacity of 60 people. We asked to have catering for 55 people. When we arrived to set up, the sales event manager was not onsite. We then discovered this room they had us in had a maximum capacity of 40 (there was a sign on the wall). It was TINY. They had about 50 chairs CRAMMED into this room. There was barely space to turn around (let alone social distance). Next we discovered that while we had paid for them to provide a paper flip chart, they did not provide it and no one was around to address that issue. We worked around it. Then we turn on the projector (because we were going to show a PowerPoint and some videos, etc.) and the projector bulb is not working properly. It colored everything we put on the screen in a bright neon yellow tint. At this point, suffice to say, we were mortified and having our seminar attendees see that state of all of this. Then comes the loud 21st birthday party in the room next door to ours. Our event was scheduled to end at 5:30. The party started at 5:00 sharp and the club music was so loud our guests could barely hear us over the music. Basically everything this venue could have done to screw up our event, they did. If you have something important going on, do not rent space from this place!

Great experience! Will definitely stay here again. Hotel was nice and clean. The drink and snack hour was amazing each evening, breakfast was delicious and had lots of variety and the Manager, Brad, went above and beyond to make sure guests were happy, talked to everyone, cleaned tables and anything else that needed doing.

With a stay at Comfort Suites Southaven I-55, you'll be centrally located in Southaven, within a 10-minute drive of Graceland and Southaven Towne Center. This hotel is 14.3 mi (23.1 km) from University of Memphis and 14.1 mi (22.8 km) from National Civil Rights Museum.Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool.A complimentary buffet breakfast is included.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.Make yourself at home in one of the 73 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

還可以， 設施：不是很舊

I had a girl's weekend planned with family . I booked a suite so we would have plenty of room. When I arrived, I was told that they didn't have my reservation. I had received an email confirmation the day before so I showed that to the desk clerk. She said she still didn't have a reservation for me. I gave her the confirmation number again and she said, ”I told you we DON'T have a reservation for you!” I stated that you do and again gave her all the information. She then said my reservation had been canceled because my credit card didn't go through. When I asked what credit card, I then realized that the card had been compromised a few months ago and reissued. The compromised card was the card on file with my HIG rewards. Didn't even think about changing it on my profile.) I then asked why I wasn't contacted and she said she wasn't on duty and had no idea. I again stated that I couldn't believe my room was canceled without notifying me. She got an attitude at that time and said she told me that it wasn't her. I then asked if the suite I booked was available. She said no. I asked what was available. She said a double. I asked how much. It was $80 more than the suite I had booked. I stated that that didn't seem fair. She then got an attitude and let's just say that she definitely needs a course on how to provide ”good customer service.” If her attitude represented the attitude of others that worked there, I'm happy that my reservation was canceled. After that encounter, I left and went to a Hilton property, which I should have done in the beginning. They were extremely nice. Gave me a discounted rate because of everything that had happened. Shame on you Holiday Inn for not being more customer friendly. Shame on you for not contacting me before you canceled my room. I would have happily supplied you the new card #. Instead I was treated horribly by a desk clerk.

Very nice, clean property. Large room, comfortable bed. Had a couch, ”coffee table” in the room, which is unusual. Good night of sleep. Breakfast was somewhat limited. If the hotel experienced full occupancy I would think that parking would be a problem. Management needs to, somehow, monitor/control smoking of illegal items. Price was a little more than we like to pay, but it was a little nicer than some of the less expensive properties.

Hotel yang bagus, lokasi yang baik dan sangat bersih