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5-bintang

Crown Towers Melbourne
4.4/5139 Ulasan

Crown Towers Melbourne

CBD Southbank|0.78km dari pusat bandar
I’d like to share our Villa experience at Crown Towers Melbourne room 3138 from 29th to 31st May 2023. To start, our greeting from Anthony and Sarah was simply delightful with champagne and the ultimate introduction of the room. We couldn’t have asked for anything more on arrival. The housekeeping attention to detail was excellent, though a mop was left in the second lavatory on the 2nd day. Not a big deal for us, however it’s those small touches that could impact other guests impressions. The bed was WOW - the linens, wow wow wow, like a cloud. The Koko Black chocolates were beautiful though the fruit bowl was nothing to be desired, a fruit platter would have made a nicer touch. The ceramics and art work in the Villa were spectacular though please inspect and dust the two ceramic cranes in the bedroom, the dust on them was so thick, I don’t think it had been done for a couple of months. The power plug at the bedroom window was slightly off the wall requiring maintenance and scuff marks on the walls. There was some feedback that we would like to give that would’ve made our stay absolutely incredible and memorable and what we thought would have been included as a ‘butler touch’ but failed to deliver. (Noting that we have stayed at numerous other properties globally that do this) For example, Knowing that it was our anniversary, a romantic bath or rose petals on the bed after we returned from the club room, would’ve been a nice touch Knowing that we were going to stay in, enjoy the room and watch movies, a small gesture of popcorn or movie snacks would’ve been a nice touch. I would have loved if it was offered to have our luggage unpacked. The in-room tablet is a big thing for us. It’s something that influences us to stay at Crown! Knowing that we can order room service at any time from the tablet. This never worked and was never able to be fixed for the duration of stay. This was a big letdown. On our second night the turndown service came approximately 1600. It was the two Butler team, plus two Housekeeper‘s, it would’ve been better if they had of waited until we went to the club room at 1730, so we were not disturbed. Overall, I don’t think you can offer the butler service as a selling point because we were not offered anything different than when we have stayed in the Premier Club suite. If the Butlers are meant to offer you services, then this feedback should definitely be delivered because we were not offered anything above and beyond what we would get in a standard Crown Suite. Though worthy to note that any time we interacted with any of the Butler team, the communication was professional and delightful. I do expect absolute perfection in hotels (and I’m happy to pay the price) but there were just a few imperfections that need attention. I have booked again for my 40th birthday because the room was so beautiful but I will come prepared with a list of requests for the butler team since its more ‘ask and you’ll receive’ rather than ‘we will

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Imagine Marco
4.1/5136 Ulasan

Imagine Marco

CBD Southbank|0.57km dari pusat bandar
Maybe it was once nice but it has got so many issues with it and I highly recommend you look elsewhere. We stayed in a two bedroom one bathroom apartment and it was honestly the worst hotel we have ever stayed at. We were assigned room 2201W. Here are the issues we encountered during our four night stay. 1. Power outage on our last day with no back up generator for the entire building (both east and west). It’s 31 degrees outside so opening the doors is also not a smart option. Started at 9am and is already over 4 hours. As I have breastmilk in the fridge for my 3 month old, this is my worst nightmare. 2. Safe battery is low. Why hasn’t anyone changed it??? 3. Bathroom shower head plate is broken so water sprays at you un-uniformly and overall unpleasant. 4. Water drips out of the shower but the fall doesn’t go to the drain so the floor remains flooded. 5. Due to point number 4, the bottom of the bathroom door has expanded and the door does NOT close. It is so jammed that it feels like you’d break the handle trying to jam the latch in and back out. 6. Stupid placement of the microwave. You can’t open the microwave door more than 45 degrees. How on earth do you put a dinner plate in there??? 7. Missing cups/ mugs and glasses. 3 mugs, two short glasses, two tall glasses and odd numbered cutlery. Just fix it, for crying out loud! The top rack of the dishwasher was also broken making it difficult to pull in and out the middle rack. 8. Upon check in, we didn’t have any cleaning supplies such as dishwashing tablets, hand washing liquid for dishes or laundry powder. 9. Rooms are so tiny. Don’t expect to be able to open your medium sized luggages inside your room. We kept our two in the so called living space instead. 10. Generally upkeep is not there. Walls have visible stains and grime from previous guests. The whole place just overall felt really really filthy. 11. Not family friendly either. There is a flight of stairs at the entry and no ramp. There is a wheelchair elevator to the side which takes way too long to operate with a crying baby. If you’re on your own, be prepared to lift you pram up or hope a Good Samaritan can help you because the hotel staff won’t. Clearly there are issues within management and housekeeping. I sense laziness and lack of hospitality understanding is to blame. STAY ELSEWHERE!!!

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Burberry

Crown Towers Melbourne
4.4/5139 Ulasan

Crown Towers Melbourne

CBD Southbank|0.06km dari Burberry
I’d like to share our Villa experience at Crown Towers Melbourne room 3138 from 29th to 31st May 2023. To start, our greeting from Anthony and Sarah was simply delightful with champagne and the ultimate introduction of the room. We couldn’t have asked for anything more on arrival. The housekeeping attention to detail was excellent, though a mop was left in the second lavatory on the 2nd day. Not a big deal for us, however it’s those small touches that could impact other guests impressions. The bed was WOW - the linens, wow wow wow, like a cloud. The Koko Black chocolates were beautiful though the fruit bowl was nothing to be desired, a fruit platter would have made a nicer touch. The ceramics and art work in the Villa were spectacular though please inspect and dust the two ceramic cranes in the bedroom, the dust on them was so thick, I don’t think it had been done for a couple of months. The power plug at the bedroom window was slightly off the wall requiring maintenance and scuff marks on the walls. There was some feedback that we would like to give that would’ve made our stay absolutely incredible and memorable and what we thought would have been included as a ‘butler touch’ but failed to deliver. (Noting that we have stayed at numerous other properties globally that do this) For example, Knowing that it was our anniversary, a romantic bath or rose petals on the bed after we returned from the club room, would’ve been a nice touch Knowing that we were going to stay in, enjoy the room and watch movies, a small gesture of popcorn or movie snacks would’ve been a nice touch. I would have loved if it was offered to have our luggage unpacked. The in-room tablet is a big thing for us. It’s something that influences us to stay at Crown! Knowing that we can order room service at any time from the tablet. This never worked and was never able to be fixed for the duration of stay. This was a big letdown. On our second night the turndown service came approximately 1600. It was the two Butler team, plus two Housekeeper‘s, it would’ve been better if they had of waited until we went to the club room at 1730, so we were not disturbed. Overall, I don’t think you can offer the butler service as a selling point because we were not offered anything different than when we have stayed in the Premier Club suite. If the Butlers are meant to offer you services, then this feedback should definitely be delivered because we were not offered anything above and beyond what we would get in a standard Crown Suite. Though worthy to note that any time we interacted with any of the Butler team, the communication was professional and delightful. I do expect absolute perfection in hotels (and I’m happy to pay the price) but there were just a few imperfections that need attention. I have booked again for my 40th birthday because the room was so beautiful but I will come prepared with a list of requests for the butler team since its more ‘ask and you’ll receive’ rather than ‘we will

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Lihat Ulasan Tetamu untuk Hotel di Southbank

Ingin menempah hotel di Southbank? Lihat ulasan daripada pelancong sebenar untuk pilihan hotel terbaik.
The Langham Melbourne
4.5/5121 Ulasan
CBD
Kami menginap di hotel ini selama 2 malam untuk meraikan ulang tahun perkahwinan kami dari hari Ahad hingga Selasa. Kami kagum dengan bilik kami pada malam pertama kerana ia mempunyai pemandangan sungai yang indah, katil yang selesa dan bilik mandi yang luas tetapi ia benar-benar malam kedua yang menjadikan penginapan kami paling diingati apabila kami diberi peningkatan yang tidak dijangka kepada satu bilik tidur suite yang kami boleh bekerja dengan selesa pada siang hari tetapi juga lebih menikmati ulang tahun kami. Ia adalah salah satu bilik hotel yang paling indah yang pernah kami tinggali dengan ruang istirahat, meja, pemandangan Yarra dan mandian spa. Walau bagaimanapun, tanpa mengira semua ini, lokasinya adalah luar biasa tepat di Southbank dan sangat menilai kemudahan gim. Ia adalah pengalaman yang menakjubkan dan ulang tahun yang paling tidak dapat dilupakan, kami pasti mengesyorkan kepada sesiapa sahaja yang melawat Melbourne.
AC Hotel Melbourne Southbank
4.3/546 Ulasan
Sei a 5/7 minuti a piedi dal convention center , per questo l'ho scelto. Aperto da 4 giorni prima del io arrivo era già perfettamente operativo. E' all'interno di un palazzo, ben segnalato da un'insegna luminosa. Appena entri c'è un desk ma la vera reception è al piano 7 , dove c'è anche un bar con lounge. Ottimo Fitness center , piscina all'ottavo piano con anche possibilità eventi. Camera OK , spaziosa e con la formula di avere specchio e lavello fuori della zona bagno. Non ho mai cenato ma la colazione era continentale e buona. Ci rornerò.
Adina Apartment Hotel Melbourne Southbank
4.4/5119 Ulasan
CBD
Excellent apartment.Great staff and service.Nothing too much trouble.Very clean and well maintained common areas.Reception a very welcoming space. Staff very friendly, confident and efficient. Perfect location for Southbank,the City and attractions. Would highly recommend.
Punthill Flinders Lane
4.1/582 Ulasan
CBD
The staff were lovely and helpful. The room, as well as being dated, hasn't been properly looked after or thoroughly cleaned in a very long time. When I picked up the face washer after I had hung it over the shower hose, it came off with black marks. On further inspection it was black mould, and the shower hose was still covered in it. I reported this to reception, and they were horrified and ensured that it was cleaned the next day. If that was the end of the signs of poor upkeep, then I would have presumed that it was accidental. But on further inspection it was clear that the upkeep on the room was systemically bad. There were two drawers missing from the small boy in the built-in wardrobe, the clothes rack in the built-in was also falling off, the shelf in the linen closet was covered in cockroach poo and a few dead cockroaches, there was dust so thick that it must have been there for at least a year, there were holes in the wall, parts of the carpet had all of the polyester removed, the silicone around the sink was half missing and mouldy, there were scrapes taking the paint and laminate off walls and the cabinets in the kitchen, places where big chunks of paint (and a layer of plasterboard) missing from the wall, the foot stool was either stained or had multiple bleach spots, clear stains on the carpet, scratches and marks on the paint that didn't look like they had even been wiped, and stains on the mirror. I was staying there on a long weekend, and I wasn't told that there wouldn't be any servicing of the room throughout my entire stay. I just wished I had known this before following the instructions on the bathroom wall that said to put soiled towels on the floor of the shower. Had I known, I wouldn't have put the mouldy face washer on the floor with the other towels. I'd read some other reviews that warned about noise, and I can confirm that the walls are paper thin. I was awoken at 5:30am by the conversation of the north American gentleman in the adjoining room. This was compounded by the pipe that is in the wardrobe, right next to the bed, and without any sound insulation. So I was woken every time the person in the room (or rooms?) above flushes the toilet during the night. I've loved staying in the Punthill apartments around the CBD over the years. They were a quality option at a reasonable price. And these experiences are why I doubted some other reviews that I had read online. I thought that people were overreacting and didn't take simple measures like wearing earplugs when sleeping. But I was proven wrong and I will be very hesitant to book in to any of the locations again.
Crown Promenade Melbourne
4.5/571 Ulasan
CBD
It was the first time I stayed at crown promenade Melbourne. It is very conveniently connected to crown ******, and the reception staff very friendly and helpful . The room was bright , spacious and clean . I intend to book another stay in the new year .
Wrap on Southbank
4.2/5103 Ulasan
CBD
Overall 4 point, lokasi agak senang nak cari, kat simpang kawasan bandar, Suguo nak naik free tram jauh sikit. Ruang bilik ok, tetapi bilik tidur agak kecil, pemandangan balkoni berbeza dari gambar rasmi, menghadap langsung ke bangsal yang dihias luaran, jarak bangunan sempit.

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Maklumat Perjalanan Setempat

Harga TertinggiRM 15,346
Harga TerendahRM 370
Bilangan Ulasan2,248
Bilangan Hotel959
Harga Purata (Hari Bekerja)RM 1,435
Harga Purata (Hujung Minggu)RM 2,013