Hotel berhampiran University of Portsmouth, Southsea

Nice, comfortable and very friendly hotel. Huge double bed. All rooms are very clean. A car park is very close to the hotel ( walk out of the hotel door, across the road and your in the carpark.

Clean marble steps up to the front door; these will be very slippery when wet. Clean reception area with what looked like a bar area, although it was not manned at all. I checked in with ease, given two cards for the room door, one of these is used to put into the slot on the wall next to the door to activate the electricity. No food served on site. If you want breakfast you have to purchase a ticket for £12.95 from reception then take it to the Farm Kitchen approximately 5 minutes walk away. If you want to travel out of the local area there is direct access to the local taxi just by pressing a button on reception and a taxi appears minutes later. I was given room 9, on the second floor, three flights of stairs, no lift. It has a threshold step that I found coming out of the room. Looking at other rooms it appears to be the only one that has the step. The room very basic, and clean. There is a single bed, the mattress is very hard, and a shelf with the refreshments tray on it. There is no plug socket nearby so I had to put the kettle on the table next to the bed to use the plug socket there. The front door is locked at 23:00 hours (11pm), so your room key is the front door key too.

We stayed here for two nights to visit the historic dockyard before moving onto the Isle if Wight, we booked it through Booking dot com. We had a luxury room on the ground floor which had just been finished. First I'd like to mention the staff and service; from checking in to checking out the staff we interacted with were polite, very helpful and friendly, nothing seemed to be too much trouble. Breakfast service was good with a wide selection to choose form, hot food is cooked to order so not particularly quick when busy but still far superior to a buffet style. Our room, Gracious, is on the ground floor at the front of the property, our initial concerns about road noise and being next to the hotel entrance were happily unfounded. The ensuite bathroom is huge, with a spa bath at one end and a double shower enclosure at the other. The bed is large, probably super king-size?, and comfortable, there is a small dressing table and wardrobe and a soft chair. Everything was spotlessly clean. We had no complaints at all but there a few things that management may want to consider going forward; there is a large flat screen smart tv mounted on the wall above the dressing table which makes it difficult to watch from the bed being at 90° to the wall. There was an issue getting a reliable service on the TV which staff tried to resolve during our stay; there was also an intermittent issue with the WiFi dropping in and out. We found the shower water pressure on the low side but forgot to mention this before we left. Location is good, 5 minute walk to the nearest restaraunts on Albert Road or a 10 minute bus ride into Portsmouths Gunwharf Quay, the bus stops right outside the hotel. We would definitely stay again