Hotel Bas-Rhin dengan Spa

If you are looking for a tranquil escape where you can unwind in peace, you may want to look elsewhere. While the Hôtel & Spa RÉGENT Petite France boasts a stunning aesthetic and an unbeatable location in the heart of the historic district, the actual experience is far from serene. The building itself is immaculate—the cleanliness and amenities are top-tier, and you can’t fault the ”Instagrammable” views. However, the atmosphere is surprisingly high-energy and restless. It feels more like a bustling crossroads than a quiet sanctuary. The Service Gap The most jarring part of the stay is the service. For a hotel that presents itself as a luxury spa destination, the staff interaction is disappointingly cold and inefficient. • Lack of Hospitality: Don't expect a warm welcome or proactive assistance. The service feels transactional at best and dismissive at worst. Verdict If you just need a clean, beautiful room in a prime spot and don't mind navigating a service-less, high-traffic environment, this works. But if your goal is to be pampered in a quiet, stress-free bubble, the service hurdles here will likely leave you frustrated.

Прекрасный отель, в номере приятные комплементы чай, кофе, халат и тапочки Замечательный спа, большой бассейн, Турецкий хаммам и сауна Полным разочарованием стали завтраки, что удивительно … но факт. От отсутствия мест где сесть и полного игнора проблемы со стороны персонала, до безобразного качества и ассортимента еды. Буквально нет ничего, по запросу не делают ничего, ощущение что еду достают из пакетов из супермаркета. Персонал вместо помощи ждут, когда у Вас лопнет терпение и Вы просто уйдете. Поэтому однозначно рекомендую отель, но не рекомендую докупать завтраки

hotel was great! room is big enough to open two lugagges. shower was great, heated but the shower head doesnt stay in place, so you can only hold onto it while bathing. otherwise, use the rain shower. the shampoo and conditioner is quite drying and doesnt work well if you come from a more humid country. byo? theres a small supermarket nearby and area is quite walkable to the main tourist attractions. a mall nearby as well but didnt check that out. bedroom amenities are provided upon request. even though the ac didnt work at first but serviceman came by quickly to rectify. bed was comfy. tv casting doesnt work if youre looking to watch some shows. good stay though.

Hotel très élégant, bien équipé et très confortable. Literie parfaite, salle de bain spacieuse et bien équipée. Plateau de courtoisie très apprécié Petit déjeuner très varié et excellent

room size is decent, location is around 800m from train station, a 10-15 min walk, great location as it's near a lot of cafes and restaurants if you are taking check-in luggages, you might have it harder when dragging the luggage wheel through stoney paths surrounding the hotel. closet has no bidet, as european standard, so if you need it, you might consider taking portable electric bidet, water flow is abit small but it's just personal preferences, other than that everything is good

Schönes Hotel um zur Ruhe zu kommen mit einem kleinen aber feinen Spa Bereich und man ist auch schnell in der Stadt!

Небольшой уютный отель, находиться в пешей доступности от центра города, свой паркинг. Персонал очень дружелюбный и отзывчивый, помогал по любым вопросам.

Enjoyed our stay. Area is more remotely located so you need to have a vehicle for convenience.

Nice place. Classic room and with good environment

Trop chaud à la piscine...pas assez de transat et dommage qu elle n ouvre qu à 10h le matin.... Petit déjeuner ok par contre dommage qu il n y avait que du pain blanc.... Personnel fort sympathique...