Hotel Genteng dengan Spa

selalu puasss kalau nginep disini, kamar bersih, air anget lancar, udah smart tv jugaa. mantaap pokoknyaaa. bakal selalu balik kesini sihh

Friendly and helpful staff. Free early check-in (12h instead of 14h). Clean and big room with huge and confortable queen size bed. Silent AC. Big TV, mini fridge, kettle and hair-dryer available. Nice swimming pool + good sauna and gym. Very good breakfast with turkish coffee ! I highly recommend this hotel !

1. There are no storage lockers for any of the beds, and the front desk said they’re under repair. This really affects the experience. However, there are cameras in the common areas, which should reduce the chances of personal belongings being stolen. 2. The location is good, with malls nearby. Starbucks and McDonald's are within a 10-minute walk. 3. The hostel lobby is too dark, making it difficult to read, but the lighting in the bathrooms is quite good.

Before I review I want to say all the staff were kind friendly and very helpful. If this review was about the staff you would have 100%. My problem is with the fabric of the hotel. It is dirty , shabby and living in the past. The first entertainment hotel in the city. Looking at it it was probably the last time it was refurbished. I feel that the staff put on a brave face and they are professional in their duties. Entering my room the sheets were grey had holes and stained. If you use an external laundry and hire your linen someone needs to change your contract!! Grey is not white. The walls are covered in hardboard and are dirty. Shower and toilet ok. Fire door did not self close. Hole in the wall where the self closer keeps hitting it. If this is a four star hotel it’s the staff who are keeping it there, a review though in my opinion would drop you to two stars at the best!! The owners need to reinvest!!

Saya pergi ke Surabaya untuk melawat rakan-rakan dan melancong, dan kawan saya mengesyorkan saya untuk menginap di hotel ini. Ia pada asalnya kerana lokasi yang sangat baik, terdapat banyak pusat membeli-belah yang besar berhampiran, pengangkutannya mudah, dan harganya murah.  Pengalaman hebat selepas menginap! Pujian super! Nilai hebat untuk wang! Hotel ini mempunyai beberapa sejarah dan harus diubah suai. Ia tidak berasa lama dan serba lengkap. Perkara terbaik ialah perkhidmatan penuh perhatian pelayan. Apabila penerbangan malam tiba, pelayan dengan bersemangat memperkenalkan tempat makanan ringan lewat malam. Keesokan harinya, saya meninggalkan hotel untuk menyertai rombongan pelancongan selama beberapa hari. Pihak hotel menyediakan perkhidmatan simpanan bagasi secara percuma. pelayan itu penuh perhatian dan menerima saya. Kerani meja depan telah mendaftar masuk. Tidak perlu mengambil masa anda. Anehnya, terdapat pasar malam yang diadakan di tempat letak kereta di hadapan hotel, yang boleh mengisi perut anda dengan segera Terdapat pelbagai jenis makanan, malah ada penyanyi penduduk yang menyanyi secara real time, yang sangat atmosfera! Perkara yang paling dipuji ialah pengurus restoran Linda tidak ada tempat untuk duduk dan makan di pasar malam, jadi dia mengatur khas untuk kami makan di ruang terbuka restoran. Sangat disyorkan!

Regular at this hotel. Stay here 3 times a year because I love this hotel. Very old and stylish and everytime the hotel try their utmost best to have me stay in the CHARLIE CHAPLIN suite which I highly appreciate. The place is like home and the staff like old friends. At breakfast, the staff there that recognized me know that my drink is iced latte. I stay mpst of the tine at the pool, swimming and a nap

Good location, friendly staff, clean and comfortable, nice to stay