Hotel Tebrau dengan Spa

Chance to experience first class suites on airplane with full king size bed without paying a premium. This is the place where you should go with family! Small hotel with 2x Boeing 747 cargo planes converted into suites. Each plane comes with 10 rooms and hotel building block has another 20+ rooms. With less than 50 rooms, you won’t experience over crowding like other hotels with 100+ rooms. Other words quiet and more privacy. Which gives you the premium feel. Not to mention the high end finishing in common areas and in room. 5 star quality hotel in a secluded area which you rarely can find. Other than the airplanes main attraction, the children water park playground pool was a blast for the children. They also have 4 different swimming pools located at ground floor and 3rd floor. Children pool, beach pool with real sea white sand, adult pool, and jacuzzi pool. Food option was very limited. 1 Japanese restaurant in hotel and 1 Chinese restaurant outside of hotel, walking distance a stone throw away. Each room comes with 2 pax complimentary Japanese Ala carte breakfast. Airplane suite rooms design is too low the ceiling to floor height. At 178 cms I need to bend my head 70% of the time. Knocked my head a dozen times due to low height ceiling. Unsuitable for 175 cms and above height. Is like walking in hobbiton house or some tight cramped cave. Take note for slightly above average height people. Definitely not for foreigners. Phone in room wasn’t working. Could call front desk and house keeping. Had to manually walk out to front desk to ask for assistance. 90% of hotel staff cannot speak English. Security guard, cleaners, and pool towel boy. You’ll definitely have a tough time if you cannot communicate in Bahasa Malaysia. Only front desk staffs could speak English. Maybe their market cater for local Malaysians who speaks Bahasa only. Very poor directions. No signage at all for hotel and lobby. No hotel staff at lobby most of the time. They have 2 wings of lobby. A little confusing. All the Grab drivers got lost as it’s a new area. Use Chao Shan Lou restaurant as pick up and destination in Grab app. Check in was at 1st floor. You need to ask around and pray someone is at lobby to inform you. Don’t feel very welcome from first impression. Management ought to do something about this. Had bad experience with hotel cleaner at toilet in lobby area. Wet floor from washing toilets, the water flow out to common area outside of toilet. Both my wife and I slipped and almost fell. Very slippery fall hazard. Cleaner didn’t place wet floor signage at all when floors were still wet. On black marble tiles you cannot see the water. Management should look into their cleaning policies. This could have been very bad if it was an elderly who fell. Safety of guest must be the utmost priority. Plenty of parking around as all the shop houses within vicinity are still empty vacant.

Ini adalah N kali kami menginap di KSL Hotel,malangnya bilik kali ini kurang memuaskan terutamanya kebersihan bilik air. Terdapat kesan kotoran pada tempat duduk tandas, yang membuatkan saya takut untuk menggunakannya. Saya terpaksa meletakkan sekeping tisu di atasnya setiap kali. Selain itu, tekanan air di bilik mandi adalah sangat rendah, menjadikannya tidak selesa untuk mandi. Tambahan pula, mereka tidak menyediakan topi mandi. Kami telah tinggal di sini banyak kali tetapi tidak pernah turun untuk sarapan pagi. Kali ini, kami akhirnya bangun awal untuk menyemaknya. Kepelbagaian adalah terhad, dengan tempat duduk luar dan barangan asas seperti roti dan kari. Kami tidak pernah mencuba kolam air panas sebelum ini, mungkin kami akan menyemaknya pada masa akan datang. Sebagai tetamu tetap KSL Resort, kami amat berharap pihak pengurusan akan mengambil maklum balas kami dengan serius dan membuat penambahbaikan.

The price is quite expensive for boutique hotel. The hotel location also difficult to find because the logo is small and covered by other signboard which is more bigger. Hence i am with OKU person with wheelchair the entrance is not suitable for them, but the parking at basement got ramp to pu the wheelchair. The hotel counter located at ground floor. The room i get is bit small - for muslim traveller - is difficult for them to pray because of the room space is too small. But the hotel location is great with a lot of restaurant, fast food and hypermarket.

Cleanliness can be improved. The window in toilet was opened, wild birds like pigeon poop on the wall and not to mention spidey from trees nearby... Distance wise is centrally located in middle of Aeon mall, Ikea and toppen mall. GT go-kart is also stones throw away with mininpasar malam. Not encouraged if you are a light sleeper as crows start calling at 5am+ and a lot of noise from main road. It also depends on your luck that other stayers are no as noisy in the living/common area. Basically it is a house that has 4 rooms rented out as homestay with shared kitchen and hall. If you are looking for a budget stay which is convenience then that's fine. Overall i am ok with the stay so would give an overall 3 stars as the owner is also friendly.