Hotel Hue dengan Spa

The hotel is not in the city centre, but that's why we choose it ..... for the tranquility and the quite environment. The establishment is impeccable, we pay around HK$8xx, and have to admit this is very good value (even considering not much facilities). The restaurant team are awesome, very attentive, eagar to assist in a warm and welcoming manner. We went for breadfast daily, and from the second day, they remember our breakfast drink! The spa, much room for improvement...... considering the price, really would not expect ”smelly” bath robe (the price is around 2 to 3 times the price one pay at a spa parlour locally). During my stay, the hotel is under a planned renovation construction (we were told) - work is going on even over the weekends, that was very unfortunate. Especially we are looking for a quite hotel! I really think they should state at the booking portal and let people know! The most disappointing part is, the reception team were recommending car service to us (for our return trip to Danang). The original price quote was US$92. We booked. On the departure day, we were asked to pay, the bill was shown in VND (local currency) and I noticed there are service charge and tax applied. So I ask if the US$92 included the service charge and tax. The reception gentleman was slight agitated and say something like ”every body knows service charge and tax are applied to bills in Vietnam”. We were then checking the bill and tried to figure out if the US$92 were inclusive of the service charge and tax. While we were doing that, the reception gentleman told us, yes, the US$92 were already including the the service charge and tax. We were a bit itimidated then, and not wanting to further ruin our holiday mood, so we paid and leave. The car trip was very pleasant and the driver was very polite and attentive. When we are home, we check the bill again, and find out, we paid around US$112 for the trip. (ie, the originally quote price US$92 is not inclusive of service and tax. More so, the reception gentleman that explained the price to us, was either uncompetent or dishonest!

The hotel is relatively new and well maintained. The only thing that I didn't like was the shower is not instant heat water heater. So you need to wait for the hot water and there's limited supply of hot water. Others are all very good. Breakfast is beyond my expectations for a small hotel, with diversified food choice. The staff are very helpful. They have drivers and cars that you can book. The driver is very friendly and speaks some English. We used the da nang to hue transfer and a day tour in Hue with airport drop off. Was very pleasent experience with the driver. The view on the terrace is also very good.

Having stayed at a Banyan Tree resort in the past, I had high expectations of this resort and I have to say, it did not disappoint me in one bit. Firstly, I have to mention the exceptional service. There is not a single thing the staff are not prepared to do in order to make your stay as comfortable as possible. Being a Muslim traveller, we had some concerns regarding the halal aspect of the menu. But I'm glad to say that the chefs understood the requirements and accommodated us flawlessly. We stayed in the pool beach villa for my daughter's 27th birthday, we booked two side by side. The villa itself was sensational. Getting up in the morning, walking on your own patio to your private pool, a stone throw away from the sandy beach, it's literally heaven on earth. Again, I will go back to the service levels because this is what truly makes Banyan Tree the special brand that it is. Thank you so much for your hospitality and your caring. Special mention to Nhi, Hung and Tan for making it extra special. The only downside is that it's slightly off the beaten track. A night out in Danang is a 2 hour round trip. But we spent the first 5 days of our holiday doing all the exploring and Banyan Tree Lang Co was the perfect wind down before heading home. I highly recommend anyone looking for a luxury escape in Vietnam, pick this place!

Our stay here in Hue was honestly fantastic, starting with the unbeatable location - you step outside and literally everything you need is right around the corner. The room itself was a major highlight. We absolutely loved the panoramic windows, and the blackout curtains were top-notch, letting us actually sleep in without the morning sun waking us up. The level of cleanliness was impeccable across the board. The bed and pillows were decent and comfortable enough, but I do have one practical suggestion for the management: they really need to switch to proper fitted sheets. Using flat bottom sheets that constantly pull up and bunch together during the night is just annoying and takes away from the otherwise premium feel of the room. The breakfast was a total win. The buffet is gorgeous, offering a massive and incredibly diverse spread of delicious options to kick off the day. The only real curveball was the check-in experience. Instead of a warm, welcoming vibe, the front desk staff immediately hit us with a rigid list of ”rules and don'ts” in a surprisingly abrasive and almost rude tone. It definitely lacked that essential hospitality touch. Management really needs to coach their team on their delivery and customer service etiquette. But honestly, aside from that initial weird interaction, we had absolutely zero complaints. It’s a beautifully clean, well-located spot with a killer breakfast.

A haven for my soul !!! I accidentally discovered Va Riverside Retreat, and it turned out to be a hidden haven along the peaceful Huong River. The scenery here is simply serene—watching the golden sunset reflected on the water and waking up to the sound of birds at dawn felt like stepping into another world. Besides relaxing in the refreshing pool, I also had the chance to try paddle boarding on the river. One of the most unique moments was listening to the mystical melodies of the Hầu Đồng ceremonies drifting across from Hon Chen Temple—a truly authentic touch of Vietnamese culture. The local breakfast was delicious, simple yet full of flavor, and made the mornings even more memorable. What stood out the most was the staff—they welcomed me like family, making me feel at home even though I was far away from mine. If you’re looking for more than just a stay, but an experience that touches both your senses and soul, I highly recommend coming here. Discover it as I did, and perhaps you’ll enjoy it even more than I did.

This is so far the best ever resort I've had the pleasure to stay at. From exclusive and delicious food, to a delightful Spa, this resort has everything you need or want. The restaurants: Moomba, Rice Bowl, Rice Bar and Saffron, offer a wonderful selection of dishes suitable for lovers of meat and fish, and also suitable for vegans as well. The pool is incredible and has a nice little bar. The staff members are beyond friendly and caring. They remember your names, they always ask about your stay and they pay close attention to all of your needs. Especially, I'd love to mention Hien, who was very kind and caring, Linh, a wonderful lady, making sure we had no issues during the stay, and Trinh, who was a joy to talk to when we visited the golf facility. Overall, it was our second time there and we'd definitely go back!

Perfect location to explore the city and right next to the river. Good breakfast and comfortable beds. Has aged a lot, which is part of the appeal but does hinder its ability to score high for amenities. Staff were very good and helped me when needed. Would stay again and would recommend to others for staying in a historic hotel.

I had a very pleasant stay at Mondial Hotel Hue. The location is convenient—easy access to the city center, Imperial City, and nearby attractions, which made sightseeing very comfortable. What stood out most was the staff. They were friendly, polite, and always willing to help, whether it was with directions, transportation, or general questions about the area. Their warm hospitality really made the stay more enjoyable. Overall, Mondial Hotel Hue offers good value for money. I would recommend it to anyone visiting Hue and would consider staying here again in the future.

The hotel is value for money. Location is good which near to a river at the back of the hotel. The hotel provide us the room with a big window which have a river view. Easy to locate for food and coffee, all shops are within 5 to 10 minutes walk from the hotel. The hotel not located at the main road, it is less noise during the night. The popular Hue walking street is only 10 minutes from the hotel. Popular restaurant is just about 15-20 minutes walk from the hotel. The staff and friendly and helpful, they help us to book the limo from Hue to Hoi An, and always follow up when the limo come late to hotel to pick us up. Highly recommended if you just want to spend decently on stay but intend to spend more on food instead.

The hotel is in a convenient location, about a 20 minutes walk to the old city. Plenty of eateries and shops around. It's also just a 25 minutes drive to the train station (we took the scenic train to Danang). The room was ok and mostly clean, but the bed was very hard and the pillows felt like a sac of potato. The staff were friendly and helpful. The hotel seems to caters mainly to Chinese tour groups. They are very noisy and unruly. The breakfast area felt like a market, the bread and pastries were stale and un-edible, the bacon was hard and dry. Maybe the Asian fare was good, the continental/western fare was terrible. Would not recommend!