Hotel Hue dengan Spa

The hotel is not in the city centre, but that's why we choose it ..... for the tranquility and the quite environment. The establishment is impeccable, we pay around HK$8xx, and have to admit this is very good value (even considering not much facilities). The restaurant team are awesome, very attentive, eagar to assist in a warm and welcoming manner. We went for breadfast daily, and from the second day, they remember our breakfast drink! The spa, much room for improvement...... considering the price, really would not expect ”smelly” bath robe (the price is around 2 to 3 times the price one pay at a spa parlour locally). During my stay, the hotel is under a planned renovation construction (we were told) - work is going on even over the weekends, that was very unfortunate. Especially we are looking for a quite hotel! I really think they should state at the booking portal and let people know! The most disappointing part is, the reception team were recommending car service to us (for our return trip to Danang). The original price quote was US$92. We booked. On the departure day, we were asked to pay, the bill was shown in VND (local currency) and I noticed there are service charge and tax applied. So I ask if the US$92 included the service charge and tax. The reception gentleman was slight agitated and say something like ”every body knows service charge and tax are applied to bills in Vietnam”. We were then checking the bill and tried to figure out if the US$92 were inclusive of the service charge and tax. While we were doing that, the reception gentleman told us, yes, the US$92 were already including the the service charge and tax. We were a bit itimidated then, and not wanting to further ruin our holiday mood, so we paid and leave. The car trip was very pleasant and the driver was very polite and attentive. When we are home, we check the bill again, and find out, we paid around US$112 for the trip. (ie, the originally quote price US$92 is not inclusive of service and tax. More so, the reception gentleman that explained the price to us, was either uncompetent or dishonest!

The hotel is relatively new and well maintained. The only thing that I didn't like was the shower is not instant heat water heater. So you need to wait for the hot water and there's limited supply of hot water. Others are all very good. Breakfast is beyond my expectations for a small hotel, with diversified food choice. The staff are very helpful. They have drivers and cars that you can book. The driver is very friendly and speaks some English. We used the da nang to hue transfer and a day tour in Hue with airport drop off. Was very pleasent experience with the driver. The view on the terrace is also very good.

I was treated like royalty from the moment I arrived for my 4 night stay. Requested a much earlier check in with no problem & no extra cost. Was offered a free upgrade to an incredible much larger apartment with a balcony overlooking the lagoon. Very comfortable bed & pillows. The housekeeping staff cleaned every day & left fresh water & fruit. The breakfast selection is huge with an 'egg station' to have your eggs cooked just how you like. I ordered dinner to my room in the evening & the food & service was impeccable. The free Yoga & Tai Chi Classes are an extra bonus & I got the chance to kayak on the Lagoon for 2 hours which is also free. If I needed help with anything I just had to message & was replied to immediately. I also requested a later check out & that was done with no problem. The staff here are absolutely wonderful, if only all hotel staff were like this! The only flaw at the Resort is the Bird Room. I didn't know birds would be in cages & unable to fly properly. This was upsetting & I can imagine may put some people off from booking. It doesn't make sense to cage birds when you are surrounded by them at the Resort. Apart from that aspect I have thoroughly enjoyed my stay & thank everyone who made it such a memorable experience.

I love this resort so much! Can’t wait to recommend everyone, especially those who love the zen vibe. It’s the best resort in my life. The atmosphere, the decoration, the service here and all the details are sooooo good! Although there’re lots of flowers and trees, but I couldn’t find any insect or mosquitoes! I also attended their free yoga and meditation classes. The vibes here just made us relaxing. We were ungraded to a villa and we totally enjoyed our stay here! I’ll definitely miss this place and the staff here! I recommend everyone to book the villa. The villa made my Vietnamese trip totally worth it! I also had a spa treatment, jacuzzi and sauna. Although i think the spa is a bit pricey, but thinking that i can relax with this beautiful place. Why not experience it once in a lifetime!

Good value for money. The location is convenient enough that you are not far away from attractions, restaurants and cafes. There are water dispensers on each floor that you can easily fill up your water bottles during the day. Staff are so friendly and kind, they always great you with smiles. The only thing we found a bit unpleasant is they seem to offer swimming trainings to non-hotel guests during the day every day? Whether we were there early in the morning or late at night, there were kids having swimming trainings with a coach.

Having stayed at a Banyan Tree resort in the past, I had high expectations of this resort and I have to say, it did not disappoint me in one bit. Firstly, I have to mention the exceptional service. There is not a single thing the staff are not prepared to do in order to make your stay as comfortable as possible. Being a Muslim traveller, we had some concerns regarding the halal aspect of the menu. But I'm glad to say that the chefs understood the requirements and accommodated us flawlessly. We stayed in the pool beach villa for my daughter's 27th birthday, we booked two side by side. The villa itself was sensational. Getting up in the morning, walking on your own patio to your private pool, a stone throw away from the sandy beach, it's literally heaven on earth. Again, I will go back to the service levels because this is what truly makes Banyan Tree the special brand that it is. Thank you so much for your hospitality and your caring. Special mention to Nhi, Hung and Tan for making it extra special. The only downside is that it's slightly off the beaten track. A night out in Danang is a 2 hour round trip. But we spent the first 5 days of our holiday doing all the exploring and Banyan Tree Lang Co was the perfect wind down before heading home. I highly recommend anyone looking for a luxury escape in Vietnam, pick this place!

This is so far the best ever resort I've had the pleasure to stay at. From exclusive and delicious food, to a delightful Spa, this resort has everything you need or want. The restaurants: Moomba, Rice Bowl, Rice Bar and Saffron, offer a wonderful selection of dishes suitable for lovers of meat and fish, and also suitable for vegans as well. The pool is incredible and has a nice little bar. The staff members are beyond friendly and caring. They remember your names, they always ask about your stay and they pay close attention to all of your needs. Especially, I'd love to mention Hien, who was very kind and caring, Linh, a wonderful lady, making sure we had no issues during the stay, and Trinh, who was a joy to talk to when we visited the golf facility. Overall, it was our second time there and we'd definitely go back!

Wir haben ein wenig aufgestockt, um den early check zu bekommen. Ein Hotel im Kolonialstil. Tolle Lage, Frühstück abwechslungsreich ohne Ende, Zimmer klasse, super Aufenthalt! Sehr zu empfehlen! Das Frühstück im Garten sensationell.

The hotel is value for money. Location is good which near to a river at the back of the hotel. The hotel provide us the room with a big window which have a river view. Easy to locate for food and coffee, all shops are within 5 to 10 minutes walk from the hotel. The hotel not located at the main road, it is less noise during the night. The popular Hue walking street is only 10 minutes from the hotel. Popular restaurant is just about 15-20 minutes walk from the hotel. The staff and friendly and helpful, they help us to book the limo from Hue to Hoi An, and always follow up when the limo come late to hotel to pick us up. Highly recommended if you just want to spend decently on stay but intend to spend more on food instead.

The hotel is in a convenient location, about a 20 minutes walk to the old city. Plenty of eateries and shops around. It's also just a 25 minutes drive to the train station (we took the scenic train to Danang). The room was ok and mostly clean, but the bed was very hard and the pillows felt like a sac of potato. The staff were friendly and helpful. The hotel seems to caters mainly to Chinese tour groups. They are very noisy and unruly. The breakfast area felt like a market, the bread and pastries were stale and un-edible, the bacon was hard and dry. Maybe the Asian fare was good, the continental/western fare was terrible. Would not recommend!