Hotel Phan Thiet dengan Spa

I had a wonderful stay at APEC Mandala Hotel. The facilities were excellent, the room was beautiful, and every aspect of the hotel exceeded my expectations. However, what truly made this stay unforgettable was my butler, Dương. I arrived at the hotel feeling very unwell, and from the moment I checked in, Dương went above and beyond to make sure I was as comfortable as possible. He anticipated my needs before I even had to ask and genuinely cared about how I was feeling. His kindness, warmth, and attentiveness were unlike anything I’ve experienced at a hotel before. Not only was he incredibly professional, but he was also so friendly and funny. We were constantly laughing together, and he made me feel completely at ease despite travelling alone in a country where I didn’t speak the language. He never made me feel isolated. instead, he made me feel looked after like family. When I needed to withdraw cash, Dương personally took me to the ATM. Then, when I realised I’d need more than I’d originally withdrawn, he happily came back with me without hesitation. It was such a simple gesture, but it perfectly summed up his willingness to help with absolutely anything. The moment that really showed how exceptional he is was when he messaged to ask if I needed anything. I had fallen asleep and didn’t reply. Rather than assuming everything was fine, he actually came to my room to check on me because he was genuinely worried about my wellbeing. That level of care is incredibly rare and meant so much, especially when I wasn’t feeling my best. Dương didn’t just provide excellent service, he showed genuine compassion. His kindness, patience, and generosity transformed what could have been a difficult trip into one I’ll always remember for the right reasons. He is a true credit to APEC Mandala Hotel, and I sincerely hope the management recognises what an extraordinary employee they have. Thank you, Dương, for taking such wonderful care of me. You didn’t just make my stay better you made it unforgettable.

Amazing resort smacked in the middle of the Mui Ne Desert. Staff and concierge were very understanding, helpful, and went beyond to spare me a charger when I did not have one. Check-in/out processes were very smooth and easy. Let's not forget the amazing view of the rooms and the sea.

Hotel is smaller, but beautiful. Room was nice as well, a bit pricey for what it is. Elevators are old, small and easy phones don’t really work. Waiting staff is kind, especially the pool staff. Manager at the desk isn’t friendly, I was trying to clarify something and while asking she’s just shaking her head no the whole time not listening to my question. Kids club was meh- Food is expensive, but not very good. Overall I would stay here again if I had too, but not my top choice.

Очень приятно провели время в этом отеле. Большая зеленая территория, везде всё цветет, сажают даже овощи, на территории живет пони. Сотрудники весь день все поливают, метут, чистят. Номер классный, деревянная мебель, большая площадь, всё работало. Подустал немного, но нас это нисколько не смутило. Единственный минус был, что видовые окна и вход выходили прямо на дорожку с бассейна, всё видно. А в ванную и туалет отсутствует дверь. Вообще. Совсем)) Номер называется ”романтика” (написано над входом))) Завтраки отличные, фрукты, овощи, закуски, суп, омлет и яичница, мюсли. Кофе двух видов. В общем найдете свое точно. Отдельно пляж, он длинный и узкий, в январе народу было немного и лежаки всегда можно было найти. В общем отель рекомендую, отличный выбор для тихого и красивого отдыха.

Beautiful & green resort, good F&B service from staff at restaurant nearby the pool & beachfront , careful pool attendants. Breakfast is variety of choices, service staff is not actively clean my table, just standby at the corner supervising around with doing nothing, I have had brought used tablewares to him/her several times, unfortunately and badly they all ignore my action without improving :( Check out is very slow at noon time with very hot lobby, should set up some electrical fans.

This is a gem in Miu Ne. It is a truly quiet get-away resort. It has 2 infinity pools and another 2 other huge pools in the centre of the resort. There are a few restaurants and convenience stores around the premise. The dessert and drink store itself is worth the stay! Very friendly personal concierge who greets and is in contact during your stay. There’s a beautiful beach in front of the resort. There’s a drone light show and fireworks on the weekends plus a DJ dance party at night!

Privacy: Very poor. The glass front means anyone walking by can see inside. You have to close the curtains all day, which ruins the view. Amenities: The hotel lacks activities. It needs things like outdoor movies or social events to give guests a reason to stay. Dining: Disappointing. Food quality is low, and the service is unprofessional—they served my main dishes before the starter. Beach: Extremely dirty and full of trash. Unacceptable for a beach resort. If you just want photos or content video for social media, it’s fine. But for a real retreat, it’s not worth the price. 3-star quality at best. I won’t be returning. Useful feedback for the owner to improve.

This establishment is a themed hotel and a five-star property operated under an international brand, well-suited for families traveling with children. The hotel is situated at a considerable distance from the city center. It is more conveniently accessed by domestic guests traveling by private car or via organized tour buses. International visitors are advised to approach their stay with a resort-oriented mindset, focusing primarily on on-site leisure and amenities. Overall, our two-night stay suggested that the hotel falls short of the standards expected of a five-star establishment. The reception staff, along with certain other employees, appeared unprofessional, as though insufficiently trained. Their demeanor and level of professionalism during the check-in process were not commensurate with those expected at a luxury hotel. The lobby is not equipped with air conditioning and relies solely on fans, resulting in an uncomfortably warm environment, whereas the elevators are air-conditioned—creating inconsistent temperature conditions throughout the property. The facilities in the children’s club were visibly unclean, which is a matter of concern. The 35-square-meter room is reasonably well-appointed, and the separation of the toilet and shower is a commendable design feature. However, certain details reflect inadequate maintenance; for instance, the shower curtain exhibited signs of mold. The adult swimming pool is of good quality and constitutes a positive aspect of the hotel. In contrast, the children’s pool is rather limited in design, lacking slides or other recreational features. The restaurant offerings are average in terms of variety, presentation, and taste—adequate but unremarkable. This represents a notable drawback, particularly for guests intending to spend most of their time dining within the hotel.

staff is friendly and always smile. equip is new. it's very windy. the playa is clean.

Отель уютный, очень не большой. Персонал любезный, заботливый. Завтракать лучше через дорогу в фошнице, или кофейне С круассанами , пойдя 300 метров вправо)))) пляжа как такового нет, бассейн на четверых) но мы приехали с собакой, поэтому на все ,, но,, закрыли глаза. В душевой проблемы с функционалом смесителей и у нас и в номере наших друзей..... Жить можно, но отдыхать не очень....))))