Hotel berhampiran Dutchess Kia, Spackenkill

We have family in the area from Hyde Park down to Fishkill, and the location of this hotel is right in the middle, making it easy for us to visit them. The property was clean and easy to access. The lady checking us in was very friendly and pleasant, making check-in a breeze. Our room was clean and spacious. The complimentary breakfast was good, offering the standard Hampton Inn choices. Every time we went the front desk when we either left the hotel to start our day's adventures or returned, we were always greeted by the front desk staff with a ”have a great day” or a ”welcome back”. We will definitely book this location again next time we visit family. Plenty of restaurants, shopping, and local attractions are nearby. The Metro-North Train station is close by in Poughkeepsie for day trips to NYC.

We chose the hotel for the third time. My husband attended a seminar at IBM and the short distance is one of the points we always value. There are other advantages that made us choose this hotel and this time they were no longer offered. Breakfast used to be very complete and are no longer complete, for example they do not offer fruit. Another of the services that we valued when I stayed alone in the hotel while my husband studied was a courtesy car that on some occasions brought me to the shopping mail. That service is no longer available, The room was not cleaned in the 5 nights of stay. If we needed to change towels we had to go to reception to ask for them and instead of giving a complete set, they skimped asking how many we needed. They used to have a social reception 3 days a week in the afternoon with drinks and food and they are no longer doing it....They have enough space to do it outside or place drinks and packaged food or burgers cooked outside as they did a few years ago Our perception is that in the name of COVID, economic cuts are being made. In other Marriott hotels where we have been staying a few days later we had full breakfast, daily cleaning of the room and excellent quality of service. Next time we will choose the recently opened Homewood Suites hotel that has the advantage of proximity to IBM

裝修新，周邊配套方便，服務很棒！尤其前台那位年輕的男經理👍

Hotel is very new

Titanium for Life here. Booked one night at Poughkeepsie, NY Courtyard for this past Saturday. Generally a business hotel, quiet on weekends. Used my free night plus 5000 points. SNA request submitted months ahead. Day before checking in, SNA request was denied. Hmmm. Using chat function, politely requested upgrade if available. Two seconds later response was we had been upgraded to a two room king suite! Hotel has recently undergone a beautiful renovation. 500 points or $10 towards F&B, free breakfast. Wonderful front desk clerk Keith welcomed us. Bistro not open at night, pool no longer available. Extra charging ports everywhere. New A/C. Two thumbs up.

방도 생각보다 너무 넓고, 걸어서 이동하기엔 조금 어려운 위치에 있지만 호텔 1층에 바에서 맥주도 마실 수 있어서 좋았습니다~ 편하게 잘쉬었습니다 .

The Holiday Inn Express at 2750 South Road in Poughkeepsie, New York has got to be an example of one of the worst properties in existence with the Holiday Inn name. My booking was for a four-night stay. When my wife and I arrived, we found the by a parking lot uneven and full of potholes. When I checked in there were no luggage carts to be found. The desk clerk was very nice and offered to search the hotel for a luggage cart. The design of the bathroom was horrible, the room was large but had a small single sink vanity that left no room for guest toiletries. The mirror behind the vanity had a bright light on each side that ran the full length of the mirror. The glare was so bad I could not see my face well enough to shave. The next day we were away from the property the entire day and upon returning we found that no service whatsoever had been performed. Very prominently in our room was a card displaying how the hotel would strive to perform all the functions such as trash disposal, refreshing towels and washcloths, making the bed, and generally performing all the duties a good hotel would do. None of these things were done. We complained to the front desk clerk, and she gave us some towels and washcloths. There was an apology but no offer of compensation. The charges for Saturday and Sunday were astronomical, especially for a property with no functioning pool. When I checked out, there was still no offer of compensation. I complained and was offered about $100 reduction and 500 points. My charges just for June 16th and June 17th were $650.67. I thought that offer was an insult. I complained to the clerk, and she responded that the hotel manager would get back to me in a few days. He did not, and about a week later I called him to complain. He became somewhat irritated and proceeded to tell me “how the hotel business ran”, and he was not going to do anything for me. I proceeded to tell him the clerk had already offered a pittance. He offered to return $112.13. Had this been a Marriott or Hilton property I know the manager would have totally comped the room for that night. The reason I know this is because other hotels that I have been to have gone out of their way to please their guests in this fashion.

太貴了………………