Hotel berhampiran Finch Arboretum Woodland Center, Spokane

Dog friendly, parking is in a secure and video monitored lot. It’s across the street from a Dick’s Hamburgers. Great security, all doors are locked 24/7.

The front desk was amazing! I had a last minute change in my schedule and Angel helped with early check in, free upgrade due to Diamond status and made sure room was ready upon arrival . There are plenty of amenities such as Starbucks in lobby, convention center next door. It’s located on the Spokane river so nice views. Great steak house as well . The decor is a bit dated but still in good condition

Qualifier: Lifetime nights in Marriott properties 453, status Titanium, number of stays at this property dozens. Check in: Put us directly across from elevator - Fail We mobile checked in (never again) was not offered $10 F/B credit upon check in Was made to feel since we mobile checked in we didn't need hard keys (I have two kids that need hard keys) Generally put off as a bother Was recognized as Titanium but told that parking was complimentary because of that (it's not, it's free for everyone) Stay: Food line was extremely long in cafe one morning, the other was ok, food service was great by two of the three employees one was an order taker should be at a fast food restaurant This property used to be nice, but it's location adjacent to division means loud cars at all hours (that's a Washington state problem by not inspecting cars anymore) No housekeeping except upon request 3 pillows per queen instead of 4 no extra blankets Homeless people spotted twice in two days in the lobby Trail users park their cars during the day in prime spots, parking not enforced Premium internet is 20 down 20 up mediocre Moved rooms to avoid the elevator, again treated as we were asking for the world Poor water pressure 3 towels per room should be twice that especially with no housekeeping No bars of soap in Marriott's anymore (liquid body wash only) Upon checkout, when I asked to be granted my F/B credit, I was argued with and told I should have asked upon check in..... WHY? What possible reason could you give me, none. IS that noted in T&C's? If I was recognized as Titanium at check-in, the burden is on YOU, not the guest. Good: Provided free toothbrushes to the kids who forgot, food was cooked well Summary: Downtown Spokane is past it's prime with traffic, violence, homelessness, and now what used to be a terrific location and hospitable property is now just loud and dangerous, pinching pennies and forgetting why they are in the hospitality industry. Recommendation: SpringHill Suites by the airport is much better. Owner: Marriott International (corp owned?)

We stayed 2 nights in a king pet friendly room. The hotel is quite large and it’s on a side street right off of a very busy street which made for easy access to and from the hotel. Our room was toward the busier street side and got street noise if the slider was opened but otherwise pretty quiet. Our first night they were at capacity and parking was a bit tight. The second night it was still busy but less cars and better parking. With the exception of the one front desk gentleman who needs a refresher in how to talk with customers without being rude, everyone was amazing. They were friendly and it felt genuine. You could see How hard they were working and were taking pride in their work. Special Kudos to Kylie for her customer service. It was very clean and the lobby and patio area was very large with lots of seating and tables. Outside had nice views and also fireplaces. There was grass outside the pet rooms for easy access and another small area for them as well. Breakfasts were great! I was really surprised to see each morning they had soy, almond and oat milk along with dairy options. They also had gluten free cereal. Being dairy and gluten free this made me so happy. Other breakfast items were the typical oats, cold cereals, various bread and muffins, eggs,sausages, biscuits and gravy, warm cinnamon rolls and a pancake machine. Beverages of coffee, teas and juices. Their breakfast attendant was very friendly and was on top of everything. They also do a manager’s reception Mon-Wed that provides a light dinner and a beverage including beer, wine and sodas. Monday was sandwiches with chips and fruits and Tuesday was Tacos. Now for the not so good. It states it’s a non smoking hotel, signs saying no smoking within 25 feet of entrances yet the patio and doors were full of smokers at all times of day. People were smoking on the balconies which then made our room smell like smoke. At one point it was really uncomfortable bringing kids through the front door with people smoking pot at the entrance and the smell was overwhelming. There were multiple ashtrays at outside tables and on balconies which didn’t seem right given their policies. They really had some amazing staff but they were visibly overworked. The hotel should have more people especially during the Manger’s reception. The front desk ladies were running back forth between duties at the reception and the front desks with customers. Customers should be nicer to staff especially on those days. Overall, we were very happy with the stay and would recommend the hotel if your not bothered by the smoking

Semasa wabak, perkhidmatan secara semula jadi kurang, tetapi biliknya besar, kemudahan baru, halaman belakang juga selesa, persekitaran restoran yang baik, dan sungai di sebelahnya boleh berjalan kaki (tetapi ada gelandangan pada waktu malam)

Our stay was very good. The personnel manning the front desk appeared immediately when someone approached. The breakfast meal was good and plentiful. We both like the sausage and cheese sandwich especially. The facilities were very clean and everything was in good repair. All the staff were congenial.

Pretty good for the price ! Same price as soon worse quality ones around the area