Hotel Hampton by Hilton di Spring Branch

One of the best hotels I have stayed in. Not sure how old the property is, but it feels new because it is so clean and well maintained. We stayed in a King room on the pool side, top floor. From the bed , there is a great view of the hills to the north through the large window. The window has a privacy/sun shade along with a blackout shade. The room has the best layout I have ever seen and feels very spacious. None of that cramped, claustrophobic feeling. The bathroom is large and well laid out. The shower is large, with glass doors. The shower head has good water pressure, and the water is hot. There are good quality bath products in wall mounted dispensers both in the shower and at the sink. No cheesy little bottles here. Breakfast is good but not excellent. Main course is the same cheese omelet you get at many hotels, but they also have sliced fried potatoes and link sausage. The sausage was quite good for a hotel breakfast. They have all the other usual items that you might want. The outdoor pool is better than your average pool. Ver clean and well maintained. It was very enjoyable sitting out by the pool. Other positives: Good soundproofing; good tv with HBO, ESPN etc; good bed and comforter; good quality extra blanket; good lighting. Negatives are very few. The entrance to the hotel is not well marked and is not obvious, so is easy to miss. Also, the last time we stayed there was a problem with the AC. The staff resolved the problem quickly by moving us to another room. The AC in that room worked flawlessly. I want to commend both Trevor and Isabel. Both showed excellent customer service skills. But more than that, they both had a caring attitude. Trevor helped us when we called to get an early check-in. His phone skills were perfect. Isabel resolved the problem with the AC for us in a way that left us completely satisfied.