Residency Hotels Astor Metropole
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Bilik dan Tetamu
1 bilik, 2 Dewasa, 0 Kanak-kanak
Semua Penginapan di Spring Hill
Residency Hotels Astor Metropole
Kesihatan Dilindungi
193-197 Wickham Terrace, 4000 Spring Hill, Queensland, Australia
Lihat Peta
A stay at Residency Hotels Astor Metropole places you in the heart of Brisbane, within a 10-minute walk of Roma Street Parkland and Queen Street Mall. This hotel is 0.6 mi (1 km) from Treasury Casino and 0.6 mi (1 km) from Eagle Street Pier.Lihat Lagi
Kami Memadankan Harga
3.4/5Persekitaran: 3.4
Kesemua 47 Ulasan
Kemudahan
Padang golfKolam Renang Dalam BangunanTempat letak kenderaanBilik mesyuaratStoran bagasiPercumaKaunter penerimaan tetamu 24 jamWi-Fi di kawasan awamPercuma
Semua Kemudahan
Persekitaran
Lapangan Terbang: Lapangan Terbang Brisbane
(15.2km)
Kereta api: Brisbane Central Station
(390m)
Kereta api: Roma Street Railway Station
(710m)
Peta
Bilik
Ulasan Tetamu
Soalan Popular
Polisi
Perkhidmatan & Kemudahan
3
Apartmen Studio Twin
2 Katil bujang
Mempunyai tingkap
Dilarang merokok
Tandas peribadi
Langsir automatik
Air panas 24 jam
Semak Ketersediaan
5
Apartmen Queen Studio
1 katil queen
Mempunyai tingkap
Dilarang merokok
Penyaman udara
Bilik Mandi Peribadi
Peti sejuk
Ketuhar gelombang mikro
Semak Ketersediaan
Ulasan Tetamu(47)
3.4/5
Ulasan Yang Disahkan- Kebersihan3.3
- Kemudahan3.3
- Persekitaran3.4
- Perkhidmatan3.4
Pengguna Tetamu
3 Oktober 2022
空調垃圾，服務員幫我休半天一回好一會兒停 ，還告訴你空調停了，就猛捶衞生間背後連接空調的天花板 ，這什麼鬼?就是不給你換個房間，地板也不太乾淨。
Terjemah
Pengguna Tetamu
25 Ogos 2023
…..But quite ordinary. We booked this in the middle of the city to be able to visit family. While it is fairly central, the hills and stairs in the area made it tough going. The room was a good size, with a huge bed and a good-sized bathroom, which actually had a bath! We loved the big balcony outside too. Very useful. But when it came down to it, it became obvious that routine maintenance is not being done. The phone in the room had been damaged, and didn’t work, the air con was stuck on the winter setting, so no cool air, and if the tap in the bathroom sink was turned on any more than a gentle drizzle, the whole area would get sprayed! The lifts were a bit iffy too, and weren’t always working. Bit tough, as we were on the top floor. We gave up complaining eventually, as we were only there for one night. The whole place has an air of neglect, as if the owners really don’t want to spend money on it. Such a shame, as it has the potential to be a stunning hotel.
Terjemah
Pengguna Tetamu
12 Ogos 2023
Was told that my booking was cancelled at 8pm the night before my trip to Brisbane due to a ‘change in management’. Absolutely disgusting customer service that almost left us with nowhere to stay due to the high demand in accommodation this weekend. Do not stay here unless you want me to left on the streets or paying mega bucks for last minute accommodation. Shocking that you could do that to people and probably just so you can make some extra $$$. 😡😡😡
Terjemah
Pengguna Tetamu
15 Julai 2023
Hotel brands itself Best Western which is fraudulent according to Best Western as it is not affiliated. I have stayed previously and some rooms are ok but when I stayed with my wife a few days ago we got a shocker of a room, disgustingly dirty and poorly maintained, toilet hadn’t been cleaned properly for weeks, a power outlet was hanging from the wall, soap and shampoo dispensers had been removed and no milk provided.Our booking request a double or a Queen and we got twin beds.
Terjemah
Pengguna Tetamu
23 Oktober 2022
Wow what a site! It is so outdated I cannot even tell when was the last renovations here. No breakfast, no in room dining, nobody gave any Wi-Fi at the reception, phone does not work in the room. The interior is another story! Old, dirty curtains, old furniture, no toiletries provided (tooth paste etc).Dust everywhere in the room. Seems like there is only one person at reception and the other staff just does not exist. This is such a slap to the hospitality image in Brisbane.
Terjemah
Michelle
22 Mac 2023
was told he wanted to charge me $400 deposit also , he spent good 1-2 hours being rude to me refusing my room that I HAD PSID FOR AT 12-2 am in the morning when I had work and was exhausted TRULY AWFUL EXPERIENCE AND I AM APPALLED AT AWFUL CUSTOMER SERVICE AND HIS REFUSAL REFUND EVEN THOUGH NO ROOM GIVEN ! I have never been so badly treated ! Spoke two other people guest at hotel whom both said he was awful them also ! One said they had broken aircon and was refused to be given a fan! disgusting ! I will tell all I can not book thru ur hotel the worst !
Terjemah
Pengguna Tetamu
27 Februari 2023
Day Use Brisbane City I booked this place to have somewhere to rest and relax between appointments in the city and where my husband could work comfortably In between. The entrance and foyer were lovely and classic but the studio room we were given on the 7th floor was decrepit. The door didn’t lock, the facilities were disgustingly dilapidated, the bathroom sink was ringed by black mould, the curtains were mouldy on the back which was very noticeable from the small balcony and the lighting was so bad that it was very unsuitable for working on a computer. One good thing was the coolness of the airconditioner We stayed long enough to have a rest for a couple of hours but couldn’t bare to stay any longer. Was a waste of $95 (+ $5 key deposit). I wanted to give this boutique hotel a try because it looked nice from the outside but looks were disappointingly deceiving. Next time I need a day use room in the city, I’ll pay more to stay at one of the quality hotels I’m used to.
Terjemah
Pengguna Tetamu
9 Februari 2023
On arrival the bar and restaurant are not working. As we entered our room 1210 there is an awful musty smell which I cannot fathom where it was coming from. We opened the doors to the balcony and sprayed some deodorant around to freshen up the room. There was cracked tiles in the bathroom and kitchenette and stains on the bed base and dust coating the top of the air con unit that even I could see at 5 ft tall. Really disappointed, we stayed here years ago and it was lovely, it’s far from it now.
Terjemah
Pengguna Tetamu
16 Jun 2022
This is probably one of the worst hotels I ever stayed in.😤🤮 Stay away from this place. Absolutely disgusting. Mould in the bathroom and on the curtains, filthy bathroom, disgusting dirty bed sheets covered with stains and hair. Light switches not working. Aircon remote not working. soap.
Terjemah
Polisi Tempat Penginapan
Waktu Daftar Masuk & Daftar Keluar
Waktu daftar masuk: Selepas 15:00
Waktu daftar keluar: Sebelum 10:00
Waktu operasi meja penyambut tetamu: 24/7
Polisi Kanak-kanak
Kanak-kanak dari semua peringkat umur dialu-alukan di hotel ini.
Katil Bayi dan Katil Tambahan
Untuk semua jenis bilik, katil tambahan boleh ditambah. Polisi katil bayi berbeza-beza mengikut jenis bilik. Sila rujuk polisi jenis bilik yang berkaitan.
Bayaran untuk katil tambahan tidak disertakan dalam jumlah harga. Untuk butiran lanjut, sila hubungi pihak hotel.
Sarapan Pagi
GayaBufet
| Umur | Bayaran |
|---|---|
Dewasa | AU$ 22.90 seorang |
Bayaran sarapan tambahan tidak termasuk dalam jumlah bayaran dan perlu dibayar di tempat penginapan.
Lihat Lagi
Kesihatan Dilindungi
Kebersihan
- 3.3/5
Pembersihan dan Pembasmian kuman
- Bilik-bilik dibasmi kuman sebelum disewakan semula
Keterangan Penginapan
- Dibuka: 2002
- Diubah Suai: 2012
- Bilangan Bilik: 142
A stay at Residency Hotels Astor Metropole places you in the heart of Brisbane, within a 10-minute walk of Roma Street Parkland and Queen Street Mall. This hotel is 0.6 mi (1 km) from Treasury Casino and 0.6 mi (1 km) from Eagle Street Pier.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include complimentary wired internet access, a computer station, and a 24-hour front desk. Planning an event in Brisbane? This hotel has 237 square feet (22 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 142 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Take advantage of the hotel's room service (during limited hours).
Featured amenities include complimentary wired internet access, a computer station, and a 24-hour front desk. Planning an event in Brisbane? This hotel has 237 square feet (22 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 142 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers.
Perkhidmatan & Kemudahan
Kemudahan Paling Popular
Padang golf
Kolam Renang Dalam Bangunan
Tempat letak kenderaanCaj tambahan
Bilik mesyuarat
Storan bagasiPercuma
Kaunter penerimaan tetamu 24 jam
Wi-Fi di kawasan awamPercuma
Lihat Lagi