Clarion Pointe

Go somewhere else Water was turned off to my room. The front desk claimed it was a city thing and would be on in an hour or two. 8 hours later after telling them I want to leave and want my money back the water to my room was magically turned back on. Another thing that happened was they tried to refuse check in due to the rude lady claiming check in was at 3pm. Only after showing my reservation from them saying check in is 1pm did she finally let me check in. At the end of the day they just have terrible customer service. Not worth the constant fight with them. Go somewhere else.

OK for a night,Hard to Find, Don't expect Cust SVC So...The entrance to the hotel is through a Shell station off of a one way feeder road. Without this information, my GPS led me in multiple circles under and around the freeway, until I figured it out- this would be helpful information to post, as it is the only entrance/exit to the property. Room was very clean and nicely appointed. Motel style, with doors to parking lot. AC unit was below front window, which made the curtains blow, so it didn't feel super private, nor could I totally blackout the outside floodlights that were on all night. Breakfast bar is from 6-9am, but they evidently stop stocking it around 8:30 am. So when I came in at 8:35am to eat, there were the remains of eggs, no tortillas, the waffle batter was almost empty, syrup was empty. (Also, syrup and batter all over countertops, generally untidy breakfast spread). The lady at the front desk was hunkered down behind the computer, so I couldn't see her. When I realized she was there, and pointed out that there wasn't any fresh food, I was told that it was almost 9 (8:43 at this point), and they don't restock. She did go and find some syrup for me. So, rather disappointed with the hospitality and service side of things.

Excellent Place to Stay The Clarion was a very nice motel and was very well priced. For it being right off the freeway and the doors opening to the outside, it was very quiet. The front lobby area was spacious which included the breakfast area and was immaculate. I know it is newer, but I truly hope they are able to maintain this level of quality.

It was wonderful to have a room with 3 queen beds. There was thick bullet proof glass on the reception area that I found jarring. The nice desk worker said all of their hotels have that. It was overall comfortable. Only complaint was that the floors felt sticky. It felt like they needed to change their water bucket or use a different product. The floor was equality sticky everywhere

The property is newly opened/renovated. Everything looks just like the pictures. The room is spacious and everything was very clean. The free continental breakfast was better than most. I’d stay again if ever in the area.

Walked into flies and moths in the room, no air circulation or ventilation. One air unit on side by door so air wasn’t circulating at all. Very clammy overnight. Ants on the wall/coffee station. Spider in shower, small bugs in sink came back each night. No info about room or utilities in room, did not get room cleaned, new towels or TP, during our stay, only available on request apparently. For a newer hotel, it already feels like a motel and will probably not keep up well. Toilet paper mount kept coming out of the wall. Bathroom handle malfunctioned, smoking was allowed right outside rooms which came into our Non smoking rooms.