Hotel berhampiran Mr Lincoln's Souvenirs & Gifts, Springfield

I needed to book a hotel room for an overnight work trip and this hotel came up as the #1 traveler ranked hotel, so I decided to try it despite my uneasy feelings based on a bad experience at another Comfort Suites down further south in IL. I have stayed at other hotels in Springfield that turned out to be less than desirable but this one definitely exceeded my expectations. When I booked the room, I asked for a quiet room since I would be using some of my time in the morning to review notes and prepare for an important work task later that morning. When I arrived, I was immediately greeted by a smiling friendly employee who asked if I would prefer a second or third floor room (I chose the top/third floor so I wouldn't hear any noises above me). I grabbed a warm cookie wrapped in plastic and a cup of lemon infused water, which are amazing touches and delicious treats for guests upon arriving and after traveling for hours in some cases. I entered my room (number 317) and found that I had indeed been assigned a quiet room away from any highway noise, so I was pleasantly surprised because a request for a quiet room is not always granted. The room itself was quite spacious with a separate area for the fridge, microwave, and food countertop; a separate sitting area; and a long countertop extending the entire length of the bathroom. The bed and pillows were comfortable enough for a good night's sleep. The only downside here that bumped my review from 5 stars to 4 stars is that there were only three tissues left in the box, all of which I used, and there was not enough toilet paper, so I ran out as I used the restroom for the last time before leaving and had to use my own Kleenex. Most hotels have a spare toilet paper roll and/or spare tissue box, but I did not see any. Overall, a very comfortable stay in a very comfortable room.

Hôtel excentré mais pratique. Propre. Service correct.

Clean room, used Choice points for 3 night stay, Breakfast was fine and met expectations, Coffee maker was missing from room. The Coffee was there but no maker. I requested one and they said they were ordered. I asked if they could get one from an empty room, and they declined. Not a special guest but i do like my coffee and spend about 200 nights on the road a year. I am the business guest they want to groom and attend to. Of course, I did not raise the point on the desk staff. Had south facing room on 2nd floor which was private as NOTHING is on the south side of the hotel except vacant land. Will request South side for next stay. On the plus side, room was clean, service otherwise was good. BEST thing was that coffee in the breakfast room had BIG cups. Maybe 12 oz or 16 oz and not those little ones. I even complimented them on it. And the coffee was available all day so it worked out. Great area, 10 million places to eat or shop. Close to Target, WalMart, Sams and even Office DePot and a million restaurants. Mostly the typical and upper scale chains. Would stay there again for sure.

The front seat was super attentive and kind. The room was clean and tidy with all expected amenities. No issues with our stay whatsoever.