Hotel Springfield dengan Bar

I decided to stay at a Hilton hotel for the first time when I found out that I was able to obtain a virtual key to use for all areas of the hotel, and to avoid a trip to the front desk for check-in or to check out. I was planning on coming on a late train, so this would make life much easier. I did book the reservation through my credit card rewards portal so that I could prepay for the trip and to redeem points in order to save money on the trip, but it synced to the Hilton app just before the trip for check in. It asked for my credit card for incidentals, which is normal, so I put my card information in the app. The process went smoothly until I saw a pending charge to my card for roughly $458 during our stay that was later posted after we checked out. We took two water bottles from the room and charged a box of Advil from the lobby store to our room, which I’m sure did NOT cost that much. I asked the desk for a copy of my folio for the incidentals at check out, to which she was unable to provide since I booked through a third party. I understood I wouldn’t be able to receive one for the room, but I should have been able to get one for the waters and Advil. I never received any email copies or anything from Hilton. We checked in for a two night stay on the 22nd of September and left on the 24th, and I reached out to Hilton’s customer service as soon as the charge was posted to my account on the 26th, and I have not heard back from anyone since. I am absolutely discouraged that a hotel that has hair on the ceilings and peeling wallpaper in the rooms is attempting to charge me more money than what I already paid for in advance for no reason. When I called the hotel to inquire about the status of my refund, I was told that the manager was on lunch and then, as soon as they were back, I would receive a call, which still has not happened. I would have loved to continue staying with Hilton for the idea of convenience, but due to their lack of customer service, I’ll be looking elsewhere for future stays.

Dengan penginapan di Sheraton Springfield Monarch Place Hotel, anda akan berada betul-betul di tengah Springfield, hanya 1 minit memandu dari MGM Springfield dan 9 minit dari Taman Tema Six Flags New England. Hotel ini berada 0.7 km dari MassMutual Center dan 0.8 km dari Paramount Theater.Pastikan anda menikmati kemudahan rekreasi yang disediakan, termasuk kolam renang tertutup dan pusat kecergasan. Kemudahan tambahan di hotel ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan kedai hadiah atau gerai surat khabar.Menjamu selera di PICKS Restaurant, salah sebuah daripada 2 restoran di hotel, atau nikmatinya dalam bilik dengan menggunakan perkhidmatan bilik (semasa waktu terhad). Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan pesanan masak disajikan pada hai minggu dari 6:30 hingga 11:00 dan pada hujung minggu dari 7:00 hingga 11:00 dengan dikenakan bayaran.Kemudahan yang ditampilkan adalah termasuk pusat perniagaan 24 jam, daftar keluar ekspres dan surat khabar percuma di lobi. Ada rancangan acara di Springfield? hotel ini mempunyai ruang berukuran 37997 kaki persegi (3530 meter persegi) yang terdiri daripada pusat persidangan dan bilik mesyuarat. Letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 325 bilik tamu yang menampilkan peti sejuk dan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan gabungan pancuran/tab mandi menampilkan kelengkapan dandanan diri berjenama dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta peti besi dan meja.

The hotel offers good value for your money with clean and soft beds. However, as breakfast starts at 6 am and ends at 10 am, the variety needs improvement, particularly in providing vegetarian and lactose-free options. It's important to consider that some guests are allergic to eggs, so alternative options should be available to accommodate different dietary needs.