Hotel berhampiran Dal Lake, Srinagar

Ultimately pleasant ambiance and care shown by staff at each specialty was just just outstanding. Taj stands out for a reason . Superb hygiene management.. Informative staff; caring towards your travel plans. Guidance like A mentor. Overall just awesome experience

From the moment we arrived, LaLit Grand Palace Srinagar unfolded like a story woven with history, elegance, and an enduring sense of hospitality. The palace, a vision in white, stands against the stunning backdrop of the Himalayas, its reflection shimmering in the still waters of Dal Lake. Once the summer residence of Maharaja Pratap Singh witnessed eras of grandeur and change, its century-old chinar trees bore silent testimony to time. Here, Mahatma Gandhi met Maharaja Hari Singh, and generations of visitors have walked its halls, absorbing the richness of its past. Yet history alone does not define this place. It is in the everyday moments—the effortless grace of its service, the quiet attentiveness of its staff—that the palace truly comes alive. At check-in, Wajahat, Tasir, Shallu, Junaid, Danesh, Risalat, Rehaan, Syed, Umar, and Shabior welcomed us with a warmth that was as much about precision as care. Every detail was handled with quiet efficiency, allowing us to simply arrive, exhale, and step into another world. The grand corridors, adorned with Kashmiri carpets and intricate woodwork, whispered of a bygone era, yet the service was attuned to the present—gracious, intuitive, and deeply personal. Mornings in the palace began with the scent of saffron-infused kahwa and the crisp mountain air filtering through lace-curtained windows. On one such morning, when I felt unwell in the lobby, a perceptive manager noticed before I spoke. Within minutes, a steaming bowl of Khitchree arrived, and the chef himself emerged, not to make a grand gesture but simply to ask if I was all right. It was a quiet yet profound moment, an embodiment of true Kashmiri hospitality. Throughout our stay, kindness revealed itself in countless small ways. In the restaurant, Danesh guided my friend through local wines with genuine patience, ensuring my tea was brewed to perfection—just the way I liked it. Room service arrived with an unspoken understanding of what we needed before we even asked; Ankush always anticipated the moment. At the spa, Christiana’s care was almost maternal, arranging fresh towels, ensuring the sauna was just the right temperature, and offering a massage that melted away the weariness of travel. The hairdresser’s skill left Teresa and me feeling revived, polished, and, somehow, at home. Duty Manager Umar moved through the palace like a quiet guardian, always present, never intrusive. When Teresa and I fell ill one evening, the night staff, knowing just what was needed, delivered medicine and a warm blanket to my room without a word, only a reassuring smile. In these moments, the palace was not just a place of luxury but a place of care—a sanctuary where one could be vulnerable and still, utterly at ease. Beyond its regal interiors, LaLit Grand Palace is rooted in the land it belongs to. The charm of Kashmir is reflected not only in its architecture but in the people who bring it to life—like Imtiyaz, whose fabric and carpet shop became more than j

Totally amazing experience in Kashmir with lovely people and natural beauty, i stayed hotel dewan which is also so amazing property and enhance the art beauty of Kashmir, lobby area represents the art and articture of kashmir, totally amazing, and lovely, special thanks to Mahpara, Front Office for the great service.

The location was kind of convenient but then again, to what? The service was friendly, proficient and professional. I spilled a beverage on the bathroom floor so I used some tissues to wipe it off, lo and behold the tissues turned black. I was gobsmacked. Similar situation occurred in the living area with identical results. So needless to say hygiene is not of primary importance. Also when closed the toilet seat, the rear of the cover was stained with, I would imagine, urine. The Kitchen: The Chef and the maitre de saved the day as the dinner was of a very high standard, Congratulations guys, well done 👏 ✔️

Staff are really helpful and have provided us exceptional service throughout the stay. Afreena, Ishfaq bhat, Sajad, Mujeeb, Tanveer, Abid, Vishnu are really great and have looked after us pretty well. They are asset to the organisation. Each one of them have greeted us with a smile which is too pleasing to start your day with. Pretty prompt service. Thank you so much. We will definitely recommend

We enjoyed our stay at the hotel, in fact we reached the hotel at 8:30am and they allowed us for early check in without any extra charges. The staff is very courteous and helpful. The breakfast spread is also good not that lavish but still good. And the add-on perk is, that they give facilities like gym, steam, suna on the house with no added charges.

Location of the hotel is good. We booked this hotel from make my trip. It was clearly mentioned that complimentary late check out is avaialable. We checked in late in the night after having a site seen. Upon requesting late checkout , we were denied even though rooms were avaialable. Front desk staff was rude. Hotel manager was too nice. He handled our special request nicely and went out of the box to prepare food for us.

The location is walking distance to lal chowk. It's a quiet road, fairly clean. Decor is nice, room has heater and electric blanket and fan. Warm water seems to be available mornings but mostly not on evenings possibly because of the freezing temperatures this time of year. For me personally it was a problem as i normally take evening showers as well. Every room had a window afaik. Breakfast was highly enjoyable and recommended. Staff are polite and helped me get auto as well on my departure. Overall the experience was pleasant enough and if you only normally take one bath shower a day it would be ok