Ambassador Hotel

I the Ambassador hotel with my husband and father for 11 nights this month. When we arrived, earlier than the prescribed check in time, I was advised both of our rooms were ready and there was no issue checking in early. Sophia on the front desk could not have been more lovely, finding a ground floor room for my dad who’s not a fan of stairs (although there is actually a lift). My husband and I were also upgraded to a sea view room. The hotel was exceptionally clean, everywhere, bedroom, bar, pool and all communal areas. Its position on the bay is slightly elevated and outstanding. The views from the restaurant and pool sunbeds are unobstructed over the harbour itself, but at the same time the location is quiet and relaxing. Isabell who works in the restaurant could not have done enough for us, she recommended lots of good places to visit and restaurants to eat. Although, there were several menus to choose from at the hotel, where we ate homemade meals several times during our stay and found the food to be of a very high standard and very reasonably priced. Breakfast was a very cooked fresh each morning and there was a choice of full English, cereals, pastries and fresh fruit. Christian, the hotel and bar manager was so welcoming and friendly, again, he and Zoran could not do enough for us, nothing was too much trouble. One night my dad had forgotten to take any water to his room, when he contacted reception, they said the bar was locked up for the night. 10 minutes later, in the early hours of the morning there was a knock at his door, they’d sent out for water to be delivered. - I’ve never even experienced this level of service in a 5 star hotel. We thoroughly enjoyed our stay and would recommend it to anyone, couples and families. We’ll definitely be back 🌟

La reception personale gentilissimo ed educato, piscina meravigliosa come il paesaggio. Anche al ristorante tutto perfetto ottimo il cibo e prezzi modici. La camera era sporca. Il climatizzatore intasato da polveri nocive ed emanava logicamente cattivo odore. Il bagno piccolissimo e stretto con wc a ridosso del lavandino che aveva al posto del sifone un tubo in plastica ed emanava un forte odore di fogna, stipiti delle porte logori e crepati, la doccia era fissa causando disagio per igiene intima. 2 lettini in cambio di una matrimoniale. La cosa peggiore la maleducazione e cattiveria pura di una dipendente molto giovane robusta addetta al bar/ristorante della struttura che senza motivo ci ha trattato senza alcun rispetto e senza motivi con odio puro.

Posto sporco, vecchio, mosche, formiche, scarafaggi, personale poco cortese, posizione pessima, non fatto per una vacanza ma per una vita selvaggia Letto scomodissimo, balcone piccolo, mobilio vecchio, bagno senza finestra, cibo orrendo