Hyatt Regency St Louis at the Arch

Location = Great for the Arch Cleanliness = 6-day stay, but the room was only serviced 3 times, requiring us to flag down a room attendant so we could have clean towels, Sheets were only changed 1 time, and the bed was just remade. Also, there was a basketball-sized spot on the headboard that was worn through the leather into the padding. This can't be cleaned correctly and everyone's head touches it. Gross. Restaurants = convenient enough and you are charged for that convenience. Parking = Be Aware $48 per night valet, $32 self-park, offsite options, $20 per night with a couple of blocks walk. Overall = Taking parking into account if you can get this for $75 a night for a king room it's good, if not there are other better options for your money.

Room was not ready when promised. Parking was $37 per night. No other place to park. Room was nice, clean, large, housekeeping folks were great. Pleasant stay.

Once I arrived the receptionist was very welcoming and informative. Check in and check about was fast an easy. I also had no problem with the room I booked. The view of the arch and courthouse was breathtaking. As for the hotel room and hotel itself was beautiful. I have no complaints and had a great stay.

房間有噪音，溝通後沒有跟進～ 沒有拖鞋，牙刷等服務～不問不給

Overall, it was a great stay with one big hiccup. Housekeeping dropped the ball, when we checked in, we found a fridge full of leftovers, no moisturizer, the bottles were there but empty, no coffee, no blankets. After all of that sorted out, it was a nice stay, the hotel is right on the Arch and close walking distance to many sights. The Libby Bar and Reds were fun to hange and grab a drink or bite, the Brewhouse was closed, and Ruth’s Chris is fantastic. I will return.

All good, some improvements/remodeling is under process which is not always the best while you are staying but nothing bothering.

Booked my room back in February on 2/2/24 and had a confirmation email and when we got there right at 4:10 to check in “they didn’t have my room” so they downgraded me and made me pay more for the downgrade. But the people that we were with, who booked the same thing I did and booked their rooms the day before, got the room and had hardly any issues. The price before the downgrade was $184 and after including the $75 fee was $279

We have wonderful experience we were assigned on 18 floor we enjoy the view, Room was clean and spacious. We have a good rest on a nice clean comfy bed. The we had dinner in Red Kitchen, the lady who serve us was very pleasant. My son was very happy and satisfied with his Burger.

The faucet in the bathroom was broken so you either got super hot water, or super cold water; no in between. The air conditioning was on the same page because the room was either blowing hot or cold air; no in between for that either. Ended up leaving super early because I couldn’t fall asleep anyway. Waste of money and reception didn’t do anything.