Cari Hotel 2-Bintang di Tiruchirappalli

We had booked directly at this hotel. This hotel in located near Chathram bus stand but in a narrow lane behind a popular jewellery show room - no parking whatsoever. People with cars (or even two wheelers) - give this hotel a miss. Even at the time of booking they made it clear that wifi would not be good. On arrival, the person at the front desk was busy on the phone and asked us to wait. Took a few minutes to check in. Handed us an AC remote and that was it. No person to help with luggage, no one to show how the controls in the room work etc. We had alerted them an hour before the arrival as it was a long trip and we were very tired. The room was not at all ready. No towels, no toiletries, no phone to call the front desk. You have to go in person for each and everything. He is always busy on the phone and makes you wait. He gave one towel grudgingly, though he knew we are two. Arrogant, uncaring attitude of the front desk guy spoiled our mood. Towels were worn and not in good shape - we decided to use our own. The room and bathroom looked clean, but there were cobwebs on the bathroom ventilator. The inside of the toilet bowl was filthy. Posting a picture here would be repulsive. There is only one plug point in the room for all your charging needs! If you need to switch on/off the lights, you have to get up from the bed - no controls on the headboard of the bed. Decent LED TV with a set top box and decent selection of channels. AC controls were not intuitive and takes some figuring out. Once done, the AC worked well and provided much needed relief from Trichy's sweltering heat. Bed was medium comfortable, pillows were lousy. What could have been a value for money hotel with good fittings etc is spoiled by poor service, poor design, cleanliness/maintenance and very poor guest relations. Avoid this place.

I want to share my mixed experience during my 2-night stay at Hotel Mayas with my wife between 7th April 2023 and 9th April 2023. First let me highlight the positive sides of it. Check in was smooth and Fast. AC Double Room that we had booked was specious enough for two people, We have coffee Tea maker with adequate Coffee/tea sachets as the case may be. Quality of bed was good, the washroom was neatly maintained with hot water ever available. Housekeeping was also very good. Complimentary Breakfast provided was very tasty. Now let me come to the Worst experience my wife and myself faced during the stay. On 7th April 2023 after an extremely tiresome visit to Srirangam Temple, Dialed Room service [ Number 100] from my room 301, three times at about 9pm. No one picked up the call. I called the reception mentioning that No one is picking up the call at Room service. Reception person said that someone from service will call. After a minute, a person from Room service called me. When I was telling my order he cut the call abruptly saying that he will call me back and never called me. After two minutes again, I had called reception who said that restaurant is busy, and I have to wait for a minimum of 15 minutes for Room service and the supervisor told him to inform me. I went down and saw the Geethanjali restaurant at that time immediately when the receptionist called and found to my surprise that hardly 3/4 people sitting inside the restaurant. So, it is very clear evidence that Room service team and the receptionist lied to us and not interested in providing Room service to me. With tiredness we went to a nearby restaurant and had our dinner. We felt disgusted by the treatment given to us by Reception / room service treatment on 7th April 2023, in providing the Room service. Hence, we did not use their restaurant for dine in / Room service during my period of stay, based upon this experience, except for the Complementary breakfast. You can avail the Complimentary breakfast and Please avoid Room service as they will give you the worst possible experience. Better to have food in other noteworthy restaurants nearby [ Mayavaram lodge for tiffin / new Madura Hotel for meals]. Hence, I am rating this as 2 as for the price they charge this is not the service they should be extending to their customers. I sincerely hope this review is read by Mayas Hotel Senior Management as well.

Excellent for Couples Room Service provided and clearance done properly Housekeeping services are good Provided coconut oil as requested Housekeeping helped us to switch on the TV and changed the channels as we requested-Thank You Personalised liquor service done properly as requested Bellboys helped us at the time of check-in and check-out Got Wifi Credentials, Ms Priya at Reception helped us for the checkout process. Complimentary Buffet breakfast in a calm & open air, had peaceful breakfast with Coffee

Our stay was for three nights, and the stay was good. Clean and hygiene room. Food and snacks were good. Ample parking space. 1. Intercom did not work in our room. 2. Toothpaste was not provided(not a problem for us as we carried our own)

affordable price and clean place , friendly boss . check in anytime , walking distance to food stall , and airport is quiet far for walking , but there's alot of Tuk Tuk bike , they called it AUTO , can wave to them to ask for their service any time , can fit 2 person or 1 adult + 2 kids , price are ok . SR resident boss know few of them , you can ask him to book for you . travel to city's temple only cost about 400 rubees

Star city hotel is best suitable for couples in trichy. Staff are very polite and very helpful. Eventhough they don't have restaurant they will help you to get your food through zomato and swiggy. They will arrange tea and coffee in time. Location is the plus of star city