Cari Hotel 4-Star di New Orleans

We recently had the pleasure of staying at Hôtel Peter and Paul in New Orleans and overall, it was a delightful experience. The interior of the hotel exudes a captivating charm, blending historic architecture with modern comfort seamlessly. The attention to detail in the design adds a unique touch to the ambiance. The service at Hôtel Peter and Paul was exceptional, with a staff that was attentive and friendly. They went above and beyond to ensure a comfortable and enjoyable stay. Whether it was providing local recommendations or promptly addressing any concerns, the staff's dedication to guest satisfaction was evident. While the overall experience was positive, I did encounter a minor hiccup with the housekeeping service. It wasn't as thorough as I would have expected, and some details were overlooked. However, this didn't overshadow the other positive aspects of the stay. In conclusion, Hôtel Peter and Paul offers a charming and unique retreat in the heart of New Orleans. The impressive interior and outstanding service make it a memorable choice for those seeking a distinctive and comfortable stay in this vibrant city.

We arrived at 2:30 AM and there was somebody to guide us with a check in and how to get to our bedroom. Our bedroom was impeccable, same as the bathroom. This hotel has kept the old style and it is a very charming place that is kept really nice.  The room was very comfortable. It also has the old style and it is very cozy and nice.  The bathroom in our room is 100% remodeled and it is now really nice We stayed for three days and during our stay, we were never bothered by knockings on the door or anything like that. It’s a very nice and quiet place to stay. We were very happy with the way the room is set up and the way it is decorated, and it is good to mention that the bed was also set up really nice and it is a very comfortable bed  We did not have the chance to eat in the hotel, or to use the bar but everything looked really nice to us. Overall, we were very happy throughout our stay, and we would recommend this place fully. 

I had a change in travel plans and had another hotel before I could get my room at the Four Points. I was never so happy that even though I had trudged across the French Quarter and got there just after noon, my room was ready!!! I thought I would have to check my bag until the 4pm checkin time but the front desk professionals understood my plight and I loved my room, especially the location! Bed was amazing, TV as well bottled water in the little frig and such wonderful cleanliness that many other New Orleans hotels do NOT have. Their bedding and towels stink!

Inviting entrance area with places to sit or lounge with friends and a couple board games. Valet parking, not free but a reasonable price. Helpful staff and comfortable rooms. Also nice and quiet in the rooms.

酒店位置鬧中取靜，離景點走路10分鐘左右即可到達。大堂服務親切，房間乾淨整潔，應有盡有，健身房在頂樓 ，設施一應俱全。酒店對麪有家咖啡館，咖啡和麵包都挺好吃的。

Perfect location, walking distance to pretty much everything to do in downtown New Orleans. Room was very clean, bathroom was small but understandable. Staff was very friendly and nice even during an influx of check ins. They were still pleasant and nice. Staff and food at the restaurant were very nice and accommodating as well. Valet service was extra but worth it. No issues and staff were very nice. Beverage fridge in the room was stocked full with variety for purchase. Housekeeping staff were very friendly and the room was cleaned without having to ask for anything. Overall a great stay. This was my first time staying at this hotel despite being to NOLA way too many times to count. Will definitely add to my rotation of hotels for future stays.

Great location at the garden district. Easy access to the tram ride. Staffs were friendly. If you like the old new orleans flares this would be the perfect hotel for you We had the suite. Beds were very comfortable. Extra living room was perfect. Don't miss out on their amazing rooftop bar view. However the hotel needs some remodeling. Carpet is old, bathroom outlet isn't working. Bathroom overall needs update. Needs more light fixture. 1 elevator is not operating. Another one was down for half a day.

The hotel itself is fine and the location is excellent, but we had several awful service experiences. First, the king bed room we booked was not available when we check in, so they put us in a double bed room and said they would move us the next day. Then when we went to the front desk to move to our new room, the person at the front desk was not friendly and was taking so long to handle our situation. We were worried we would be late for our tour, so we asked if we could leave and they could move our luggage to the new room. She said no, we can't change rooms until we are ready to move the luggage ourselves, and that our luggage would stay in the old room. When we came back later that day, they moved us to our new room but our luggage was not in our old room or the new room! We were so worried they lost our luggage. Finally they figured out that they moved our luggage to a 3rd room, and they tried to blame us for it. All of these interactions took a long time because the front desk was so slow and the line was long. After all that trouble, they only gave us a meager $25 credit as an apology. Lastly, we accidentally left a small pouch of personal items in our first room and when we told them about this, they made no effort to try and find it. When we checked out, we also left a souvenir we had bought in the room accidentally. We tried calling the hotel to see if they could find the missing item and ship it to us. We waited on hold for a long time before the front desk transferred us to the wrong place, the automated reservations agent. So frustrating! It is clear the staff there do not communicate between shifts or departments and just don't care about treating their guests well. Simple things like contacting the lost and found about a missing item should not be this difficult. The only good staff interactions we had were with the interns who were there on a training program. Also the wifi is not free. How are big hotels like this getting away with charging for wifi in 2025? Tl;dr: staff are not helpful at all, their communication is awful. Wifi not free

Excellent hotel: clean with friendly staff. Beds very comfortable and staff willing to go out of the way for you eg book taxis and store luggage; open doors etc. wheelchair access is good. Stayed two nights in September 2025. Aircon was a relief from the hot New Orleans weather. Hotel was very quiet at night.

It's right there at the corner of Bourbon and Canal Streets, and you can't beat that location. The place is a bit old but very clean and their breakfast is great. And there is a great ice cream place beside the hotel and restaurants all around.