Cari Hotel 5-Bintang di Gangneung

Our check-in was pretty straightforward, no surprise since we stayed here in the past, staff are pretty cold and disinterested, not rude, just cold. My family enjoyed the last trip so we returned. Our room was as expected, with one exception, the mini kitchen was supplied with utensils, and pots and pans previously, not anymore. The hotel has an interesting HVAC system, the twin suites have a master bedroom loft, and adjacent bed over looking the ocean, very beautiful and relaxing, unfortunately the hotel switched the A/C off and put the heating system on, this made the loft area very warm, I tried to adjust the multiple thermostat controls, but was unaware the AC main was off. The in room phone system was turned off, so the only option was to trek up to the main desk. The front desk clerk and I went back and forth with translators, till I got the Heating system information. I thanked the clerk and headed back to reverse the thermostat settings which did help, along with leaving the glass door to the ocean patio open. Crisis averted, the sounds of the ocean was blissful. The next day we returned to a nicely cleaned suite until I noticed a large piece of chewed gum left on the display shelf, trust me it was gross, I asked my family if anyone left this? I knew the answer before asking, no one in my family are gum chewers. It then became clear the someone in house cleaning left it there, never seen that before on all my travels. When checking out I mentioned the AC/Heater issue as well as the chewing gum issue, and to no surprise to me, there was no interest, discussion or maybe even a halfhearted we apologized for the inconvenience? Nope not at Sun Cruise, the clerk just motioned for the next person in line, I actually laughed, shook my head a little and headed out the door. The one positive thing we took away was, we unanimously decided to never return to Sun Cruise,

Location for viewing the ocean is fantastic. We stayed 2 nights in the room with ocean view and lake view. Make sure to ask if corner room is available. The room is very clean and tidy. The hotel staff are very courteous and prompt with requests. The view alone deserves 5 stars at this hotel. I would definitely be visiting here again.

Seeking to spend a few days on the Korean Seaside, we booked on short notice 2 nights in an Oceanview Double at Seamarq. Overall, we had a wonderful, very relaxing time: we particularly enjoyed - the spacious, beautifully designed and functional room and lobby area, which truly provides a sense of space and an extension of the hotel space into the sea - the absolutely stunning 5th floor pools area, which was never really crowded and also stayed open despite some minor rain on our first day: comfortable sunbeds, generous opening hours (06:30 - 22:00, great) and good service by the mostly very young crew up here - the nice ocean side loungers, even though we still find it awkward that there is (at least officially) a 1.5 hour limitation to the use of the sunbeds (though at least during our stay this did not seem to have been enforced) - the piano player who brought a serene, peaceful atmostphere to the lobby every night, and the Lobby Bar with an excellent drinks, tea and small food selection - the thought-through room design, incl. the practical wet clothes hanger with clips to secure any item, and the Nespresso machine, tea pot etc. - the overall good selection and tastiness of the food at breakfast and at the buffet dinner (which we only joined once) To be among the very best hotels, Seamarq needs to fix a few things - the setup and food presentation of the breakfast / dining room is more reminding of a low-end, family vacation style: relatively crammed seating, presentation of the food buffet is without love (though the have a great choice - it's more how it's presented), and erratic service (e.g. on first morning nobody cleared used dishes from our breakfast table, while today this was done promptly every time...). - while there is a wonderful beach with the hotel's sun loungers, there are no beach towels available: this is the first time ever around the world we experienced this. Why not provide the same service as at the pool (where those are freely available)? - as others wrote, the elevator availability and waiting time is a real issue - with only 3 elevators that are also partly used by staff to deliver luggage wait times are often excessive. All these were not significantly spoiling our experience, and we would definitely be back here if staying in the area - though it would be easy for the hotel to improve on some of the items above. Overall a wonderful place to stay if in Gangneug, and wanting to be at (or better above :-) ) the sea

Decent and nice hotel. Caters to many couples and families who bring along their pet dogs etc. Seen like this is their specialty. Only thing we found strange was that they charge a hefty fee to use the swimming pool, even for hotel guests. The air conditioning also appears less than ideal, being fixed in terms of the temp setting. You cannot change or adjust it- which is not good

Hotel tops 10 was a nice hotel on top of a big hill. The service was good and the ameneties were good, we got a big hotel room with a large TV and good view of the water. Unfortunately the hotel is quite isolated from the rest of the town and makes you rely on the hotel for things like food and other attractions. We did not experience any restaurants or the bath house due to our short stay, so unfortunately cannot comment on that. There is a convenience store in side the hotel that we ended up getting our dinner from, which was still good :) overall we wished we had done anything at the hotel if we go again. If you have a car you should be able to go to the town..