Cari Hotel 5-Bintang di Lahore

Great location, they have an amazing service - checkin was really smooth and within few mins . Only thing bad is while sitting in a cab after checking out h there were about 20 staff who came from nowhere to ask for tips - find it odd

I stayed here for more than a month. The whole stay has been amazing. Mr. Khurram DM has been very courteous and helpful during the whole stay. Highly recommended due to it's location and highly courteous staff. Can't wait to visit next time.

Staff is very friendly and accommodating. However, ”Outside food is not allowed”, I was refused entry with a sandwich in my hand, so had to have my dinner in the parking lot.

I am currently staying at this hotel. It is now 3:30am and I so upset with this hotel I’m reaching out to others not to book and have the experience I am having. We are a group of the 3 currently touring Pakistan by road. We stated our journey by road from Karachi and are currently staying here in Lahore. Firstly , we booked for 4 ppl however one of our friends couldn’t make it. Other hotels we have stayed at have reached out on the *********** platform and asked if we required anything before our arrival such as an airport transfer or what is our eta to the hotel. Park Lane simply sent a message explaining that should you not checkin by 4pm your booking will be cancelled. This caused me serious anxiety and added unnecessary stress. I rang the hotel and told them we are definitely coming and not to cancel. We thankfully arrived and was told that we only have one room booked. This was then changed to you have two double rooms booked. At no time were we asked about the 4th person and we have now paid for our friend in his absence. Next the rooms , yes we are sharing beds. We asked about our selected twin rooms , however was told simply that these have been prioritised for the pakistan under 19’s cricket team who are staying at same. We were given the option of having a spare mattress out in the room. The porter did bring up however this was retuned due to the horrid smell emanating from it. I don’t think it has been cleaned. The reason I am up is that the air conditioning unit doesn’t work. Instead there is a vent in the room blowing air , this air has a stench. This is simply not a the quality i had expected from a hotel in Gulberg. I have asked 5 times for our room to be f cleaned today and to be provided with clean towels and toilet paper. My requests were simply ignored. The rooms are really outdated. The bathrooms are much worse. They do not even have the basic shampoo and shower gels you would expect from a hotel which advertises it self as exceptional. The smell is now unbearable. I have a sour throat and deeply regret booking this hotel. For me it’s not my first visit to Lahore. For my friends it is and they will not be coming again. So far we have stayed in such amazing hotels with amazing staff reaching out to make your stay as comfortable and pleasant as possible. This is not the case with Park Lane, most of the staff just stare at you. As a foreigner, this hotel has made me feel like I’m not wanted in Pakistan. The breakfast consists of mainly a lunch menu with limited items for foreigners like a continental breakfast. There is no coffee facilities in room or at breakfast. The pillows are soo hard and big you get neck strain. If you are thinking of booking this hotel , DO NOT , save your health , money and insanity . There are some amazing Hotels in Lahore or a fraction of the cost. Also internet is terrible , disconnects every couple of minutes

Had the pleasure to stay there for 1 night, originally booked it for 2 nights but had to cancel my stay due to family emergency had to rush back to Azad Kashmir. But I must say Bravo to the management and staff who were 10/10 especially Umar, Rehan, Numan, Kaleem and Nosheen. Breakfast was again one of the best Breakfast I've had, the gentleman who made an Omelette for me sorry didn't get your name, best Omelette I've had. Overall best location, absolutely amazing staff, if I was to visit Lahore in future will definitely booking same place.