Hotel berhampiran L.A. Barkman Park, Steinbach

On the whole my experience was very good. I was told I would have a certain room but upon arrival another identical room was provided. When I made the reservation I asked for an early check in, as I have a physical disability, and was told they would do their best to accomodate me. It did take longer than expected even after I arrived an hour later than planned but it was still ”early”. Noah is a Star at the front desk and was super helpful and professional while delivering a genuine and personable demeanor. Later I received a call from another representative at the front desk asking how the room was, which is a nice touch and I arranged for a ”Wake-Up Call” for the next morning. The ”Wake-Up Call” was not delivered though. The noise of the operating elevators was noticeable. The room was clean and the bed comfortable. The toilet was very low to the ground;one of the lowest I've ever seen but the shower and the finishes in the Bathroom were very good. I would definitely stay there again. Details are so important and when they are not performed well it lets the entire Team down. Quality service at any price- point is worth the effort just as is a Quality pay-scale. Reputation is Everything.

Hotel is difficult to get to with construction and the parking is not convenient. The area is a high crime location and it can be very uncomfortable around the area. Hotel was packed with people. We were informed many were staying because they were displaced, or coming from out of country. Which is completely fine, and only an issue for the sheer volume of people and families living long term in the building and in the small reception area. There was only 2 elevators working and one was broken for a while, there were long lines to access the elevator. Staff were obviously exhausted and mostly indifferent. There was security but the area and hotel did not feel secure. It was a very loud, cramped, hectic one night stay for us.

Hotel is outdated but seemed clean. Stayed the night and in the morning found bed bugs in the bed. Told the front desk, they didn't seem concerned. The staff just offered a free breakfast for a terrible experience.

I booked a room at this location to have a night’s rest while driving across Canada. This hotel is conveniently located near the highway and food establishments. After a long day of driving we arrived at this hotel for the night. I found the bed had been made up; however clearly not changed. There were many hairs on the sheets and the bedspread. The gentleman working at the front desk came down to see it and immediately brought fresh linens. Changing the bed was the last thing I felt like doing after a day of driving. When I travel, I always bring cleaning wipes and do my own surface clean, especially since COVID. I was mortified to see how dirty the wipes were after wiping off the desk and counter. It was bad enough that I brought the wipes to the front desk to show the gentleman working. If it wasn’t for the apologies and pleasant demeanour of the gentleman working at the front desk I would have packed up and left. Unfortunately, someone not doing their job can reflect negatively on the whole establishment. I would highly recommend management doing regular checks. I do have to say once settled the bed was comfortable and the room was quiet. There is an odour of stale cigarette smoke, likely from people smoking outside the patio doors. All of the front staff were very pleasant. This was the first Choice Hotel that I was actually acknowledged as a Diamond member. I can’t speak about breakfast options as I was gone early. Would I stay again, no. The manager did reverse my charges for the inconvenience.

Very clean, personable staff from Housekeeping to Maintenance to Booking/Courtesy Desk. I’m so impressed with this hotel that I recommend the staff get a raise or at least a nice perk of some kind. I have never stayed in a better hotel. I cannot rave about it enough. Everyone is so kind, helpful and smiling. We stayed in a room with a kitchenette but had food that needed the oven. Teresa even heated up our chicken! It’s too bad we live so far away as this would be the perfect place to stay on a regular basis. Kudos to all!

It is a cool place to be.

Tempat letak kereta percuma, memandu pada waktu malam terasa jauh dari bandar.